They have the lowest price as compared to other hotel booking websites. (in 69 reviews)
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Let me start by saying you don't have to live at APEX, you can also book for one night suite, as I did for my birthday celebration 7/25/15. Reservation were book through Agoda.com. Also, when I book the one night stay on line its called Corporate Suites in Los Angeles Downtown.
Well, when I arrived after driving into LA and realizing the place was called APEX, I was a little confused, but was confirmed by security I was at the correct place, after showing my "your booking is confirmed and complete!" well it was not, this place left me lost in LA, did not honor my reservation, made up every excuse, that my card was not valid and that I was missing a number so they couldn't call me and also that they sent a e-mail, none of it was true. The truth is they sold my reserved suite to someone who was will to pay more.
so disappointed and ruined my weekend
Hi, I hope this review can help somebody... I run a hotel since 6 months, never wanted to go with agoda.
The previous owner had an account with the old hotel name. Apparently, but this I cannot certify, he contacted agoda to close the old account.
I also contacted agoda many times to tell them the account needs to be closed.
We are now in full season, since 6 months nothing has been done and customers are arriving here as they booked through agoda on the old hotel. They also of course paid upfront.
Agoda is not doing anything despite me sending lots of e-mails, not even sure they are giving you the money back. Well done agoda.
Thank you Agoda. Yesterday I booked a room and made the mistake of not taking the Book now & Pay later option. Once I realized this, I emailed Agoda and told them what had happened. This morning I had a reply giving me information as how to correct this error.
I have now made a new booking using the Book now & Pay later option. So, thank you for extra good service.
I travel a lot on business but normally these are one or two nights stay, Agoda provides me enough information with regards to the hotel and the area its in in order for me to quickly do my bookings, it provides me the best rates and a convenient manner to select and manage my bookings.
I have used Agoda on several occasions and find them very professional and helpful.
Their prices are always very competitive, and their customer service team are extremely efficient in resolving any problems.
Would not hesitate to use them again and recommend Agoda to my friends.
ust finished trying to book a place through Agoda...I have used them before (ok..though communication/hard to reach....a big issue) This time they were a disaster; with, I'm quite sure, an attempt to scam me, which they did. Here is their angle, if you are like most, "booking now pay later" .: When you go to pay, a few days before the penalty date (usually 3 days) AND if the place you have booked is not in big demand, you are OK. In our case it was other...the place we booked Grand Inn (Jalan Penang) Penang, we found out later was in demand...and so when I went to pay, I could not get Agoda to take payment on their online site...Timed out well before time... 10 times. They cancelled my booking...I could never get them on phone. I did get my money back, but they are trying to keep the booking fee. SCAM ALERT
I live in Thailand and always use AGODA when visiting Bangkok or any other nearby Asian countries. I have tried others over the years but will always come back to AGODA. Only one problem is that i have lost my pass word so cannot register my bookingd for the points benifit.
Be sure to check out and compare prices with Agoda before booking.
Have generally found better prices here in the 5 years that I've been using the site.
Hotels booked so far have been thoroughly evaluated and have lived up to expectations.
This is about the 7th or 8th time using Agoda.com to make hotel bookings and i always find the site easy to manage, check fine details and check out reviews. Easy to book and pay. Perfect. Never had to complain about an issue or glitch. Will continue to use them in the future. RK. UK
The website of the hotel that I was trying to book wasn't working so I came here & I'm really glad that I did. It was easy to use, thorough & I very quickly got the best price that I could for what I wanted! Really pleased! I never write reviews but I would recommend this site!
It amazes me that some guests write reviews that are false and Agoda does not lets us reply ......Can you change that please?. Or not let guests write a review with Agoda, and use Tripadvisor instead so we can reply fairly......thanks
8 Questions & Answers
Any answers for this?
you have to register to Agoda affiliation program, you will see all the history about your Agoda purchase and points. I use Agda very often, and I have already enjoyed a couple of weekends for free redeeming my points. of course when booking cheap hotels you get a few points only, so it will take time till you can get full benefits from it. It's a great way to keep customers with them, they are very smart.
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