The company has garnered mixed reviews, with some customers appreciating the ease of sending e-cards and the quality of designs, indicating a reliable service for those seeking simple greetings. However, significant concerns arise regarding the subscription model, particularly confusion surrounding free trials and unexpected charges, leading to frustration over customer service responsiveness. Many users also reported technical issues with card delivery and a lack of adequate support channels, suggesting a need for improved communication and transparency. Overall, while the service has loyal users, the company must address these recurring complaints to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
I tried a web search with only "123greetings". The result was the first 2 pages were all positive reviews. And they were all from 123greetings.com. That was a red flag for me.
Then I tried "123greetings scam", what a surprise. All negative reviews popped up. Only one said "beware of a similarly named site that is a scam". Guess who it was from. Yep. 123greetings.
I think they would do better if they went into the SEO business.
What an absolute rip-off! You wasted my time by misleading me into signing up with a "promised" free option. Not until I went through the whole process do you drop the bomb that you have to pay. This is false advertising & very disappointing. I even googled how to find the free cards. There were NO free options that I could find on this ripoff site. Don't tell people something is free when it is not!
I used to like these e-cards, but I won't make the mistake of wasting my time again!
Very Dissatisfied Customer
I was able to easily send numerous ecards without any issue and without a request for any financial info. I believe many of the poor reviews here are actually about other similarly-named sites!
I have never had a problem using 123 Greetings. Always safe and free to send cards. There is However a site with a similar name 123cards.com that is a scam. 123 Greetings is an Excellent site.
It is trickery to have me spend an hour choosing A FREE CARD
And then refuse to send it unless MONEY is paid.
Beware of how 123 ecards manage subscriptions. I only sent 1 so called free card. Got charged $49.92 for a full year.
There is nothing much lower than a business that commits to providing a service, makes you fill out several boxes of info, and then at the end demands your credit card number to start a 'free' trial that you'll undoubtedly have difficulty cancelling. This is a dirty way to operate and if a company pulls this crap, they will pull other crap as well.
This site has not worked since the week before Christmas, when the most cards are most likely to be sent. You can customize your choice of card with your own additional words to the recipient. Unfortunately, when you hit the send button, all you see is a constant rotating buffering circle going around infinitely. Their Contact Us button is nothing more than a list of FAQ's. Like I said, this site really deserves a rating of 0 stars but 1 star was as low as I could rate the 123greetings.com website. Truly sad how bad this website has become!
I took the 7 day trial and cancelled after 2 days as the card didn't arrive. I was then charged for a full year and not per month. Even though I cancelled I did not receive any confirmation of this and when I checked my account was still live. Very poor would not recommend
Neither I nor my recipient received the e-card sent for a 70th bday. This was organised for the 7th of February to be sent that very day. Cost $9.95. I would dearly like to know why this happened (or didn't happen). I don't think I want to use this site again.
I sent my Mom 2 eCards for her birthday and mother's day and she didn't get either one. I contacted company and they insisted that they did send her the ecards which is a complete lie. 123 greetings sucks!
Was looking for a pick me up card for a friend to send online... but what comes up as free for this service is not actually free. Beware of False advertising!
Had some difficulty using this service and also trying to contact them for a refund for a card not sent.
Apparently it turned out to be my fault which I found out after they contacted me following a poor review I left.
They should make it easier to contact them to avoid poor reviews but it just shows how leaving a poor review will get you a refund quicker than complaining direct.
I have amended my review to 4 stars as they are now refunding me.
This service is confusing upon sign up. You don't realize if you forget to cancel in the seven days they charge you $30 for a year and their policy is no refunds. And although it says $2.50 per month that is also confusing because that is based one dividing the year fee into to 12 months. Eventually they did provide me a refund after they had told me they could not. So I have updated this review accordingly.
I have used 123 Greeting over the years. This year when you complete composing your greeting & try to send, you are given 2 options to PAY! Otherwise, you can't send the card. WHAT'S ALL THIS ABOUT!
FALSE ADVERTISING!
So disappointed in what I thought was an honorable & reliable company.
If you dare to use their 7 days supposedly free trial, then don't. They make it very difficult to cancel your membership and when you contact them on day 7 they tell you that your subscription has been renewed for 12 months but you can shorten it to 14 days and they still charge you for £7.99 for that...
There is no number to contact them only by email and of course you don't receive a response on time to cancel during the free trial!... be warned!
They advertise charging $2.49/mo and then hit you with the full year cost of $30 before your free week is even up, with no warning as they advertised. The cards are lame and this company is a SCAM!
Even if your "free trial" is for a basic membership and is canceled they will still charge you for $29.88 - a yearly premium membership. Do NOT use this site.
My brother writes he sent a Mother's Day card to me but you didn't deliver it and it is NOT in spam nor trash.
I would give you a ZERO!
A massive ad site disguised as a greeting card. Your greeting is embedded in a string of ads. Hard to tell the greeting from the surrounding advertisements.
Send free online greeting cards, wishes, animated cards, ecards, postcards & egreetings with quotes, messages, images for friends and family on special occasions. Birthdays, Love, Weddings, Thank You cards, Invitations, Anniversary ecards and much more.