WigOutlet has a rating of 4.2 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WigOutlet most frequently mention customer service. WigOutlet ranks 11th among Wigs sites.
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I got my Blaze wig within 4-5 days of ordering. The service is always fast and excellent! Ever since my first purchase here, I don't use anyone else. Highly recommend!
Wig Outlet either intentionally damaged a wig I returned and claimed that I did it so they could keep the sale, OR the wig was in that condition when it was sent to me. I NEVER took the wig out of the box. When I saw the color, I realized I already had that color and I shut the box. So, after only having the item for 4 hours, I was online preparing a return label. (My post office tracking will show proof.) It was at the post office the following morning. In that short time, they are claiming I abused the wig. RIDICULOUS. I am not a new customer. I have ordered several wigs from them. If they did not intentionally damage the wig, then they sent me a damaged wig. I see the COUNTLESS reviews here where they admit their so-called (sham) inspection process often fails miserably and thus horrible wigs are mailed to buyers. They have it set up so they can INTENTIONALLY send out a damaged product and if the buyer doesn't catch it and then returns it, then the buyer will be held liable for the damage Wig Outlet KNEW EXISTED or didn't catch during the "alleged" inspection process. They continue to brag about the "inspection process" yet there is a parade of buyers on this site alone saying Wig Outlet sent them a garbage wig. And we're not talking about small amounts of money. They try to beat buyers out of hundreds and hundreds of dollars. And what makes it so much worse is that based on these horrid reviews, THEY KNOW & ADMIT THEY OFTEN SHIP DAMAGED WIGS to buyers since their initial inspection process either does not really exist OR it is useless and one-sided. Yet they adamantly state that I did damage to the wig. I am more than livid to be falsely accused of something so absurd. Smoke is still coming out of my ears. Suffering from hair loss, I have been buying wigs for years and AM WELL AWARE of the conditions for returning wigs - basically try it on & that's it. I have returned numerous wigs without a problem - until these bums who decided to be the epitome of a low down, dirty business operation. They lied and said I chopped up the lace and put something on the hair. Just a bald-faced, made-up, foolish, insulting lie. So extraordinary obnoxious. What desperados they must be. Stay FAR FAR AWAY from this business. They said the wig was sent back to me. So I would be stuck with a wig they damaged OR was already damaged from the beginning. Not in my lifetime since this would be Wig Outlet stealing from me. I am in the process of preparing a lawsuit against them. I won't stand for being accused of something I did not do, especially when the defendant stands to profit from this charade and consumer fraud and I lose my money. And Dana was so aloof and nonchalant about their intent to rip me off. Perhaps because it's how they run their dishonest business all the time. I will see them in front of the New Jersey judge or jury. Of course, had I seen all the negative, horrendous reviews, I would have never ordered anything from Wig Outlet. Too many other HONEST places with whom I can do legitimate business.
I got my Blaze wig within 4-5 days of ordering. The service is always fast and excellent! Ever since my first purchase here, I don't use anyone else. Highly recommend!
Wig Outlet either intentionally damaged a wig I returned and claimed that I did it so they could keep the sale, OR the wig was in that condition when it was sent to me. I NEVER took the wig out of the box. When I saw the color, I realized I already had that color and I shut the box. So, after only having the item for 4 hours, I was online preparing a return label. (My post office tracking will show proof.) It was at the post office the following morning. In that short time, they are claiming I abused the wig. RIDICULOUS.
I am not a new customer. I have ordered several wigs from them. If they did not intentionally damage the wig, then they sent me a damaged wig. I see the COUNTLESS reviews here where they admit their so-called (sham) inspection process often fails miserably and thus horrible wigs are mailed to buyers. They have it set up so they can INTENTIONALLY send out a damaged product and if the buyer doesn't catch it and then returns it, then the buyer will be held liable for the damage Wig Outlet KNEW EXISTED or didn't catch during the "alleged" inspection process. They continue to brag about the "inspection process" yet there is a parade of buyers on this site alone saying Wig Outlet sent them a garbage wig. And we're not talking about small amounts of money. They try to beat buyers out of hundreds and hundreds of dollars. And what makes it so much worse is that based on these horrid reviews, THEY KNOW & ADMIT THEY OFTEN SHIP DAMAGED WIGS to buyers since their initial inspection process either does not really exist OR it is useless and one-sided. Yet they adamantly state that I did damage to the wig.
I am more than livid to be falsely accused of something so absurd. Smoke is still coming out of my ears. Suffering from hair loss, I have been buying wigs for years and AM WELL AWARE of the conditions for returning wigs - basically try it on & that's it. I have returned numerous wigs without a problem - until these bums who decided to be the epitome of a low down, dirty business operation. They lied and said I chopped up the lace and put something on the hair. Just a bald-faced, made-up, foolish, insulting lie. So extraordinary obnoxious. What desperados they must be. Stay FAR FAR AWAY from this business.
They said the wig was sent back to me. So I would be stuck with a wig they damaged OR was already damaged from the beginning. Not in my lifetime since this would be Wig Outlet stealing from me. I am in the process of preparing a lawsuit against them. I won't stand for being accused of something I did not do, especially when the defendant stands to profit from this charade and consumer fraud and I lose my money. And Dana was so aloof and nonchalant about their intent to rip me off. Perhaps because it's how they run their dishonest business all the time. I will see them in front of the New Jersey judge or jury.
Of course, had I seen all the negative, horrendous reviews, I would have never ordered anything from Wig Outlet. Too many other HONEST places with whom I can do legitimate business.
Even though it was a nice wig, it did not look good on me with my face shape. But least wig outlet lets you try on the wigs to see how they look. So many places don't, and I'm frayed to buy from them in case I don't like it. And weak outlet makes it so easy to return with no questions ask as long as it hasn't been worn except to Try on. Because of this, I won't be afraid to buy from them if I see a wig I like.
Scam. Do not waste your money. We purchased the wig for my mother. The wig doesn't fit and too small size. On their website says that during 30 days they can change or refund. But when I emailed them, they refused to change and refund.
Tip for consumers:
No returns, no refund. Bad quality and small sizes
Products used:
wigs
The product was exactly has described (even more beautiful than I was expected), excellent price and very fast delivery! I will buy again for sure. Thanks WigOutlet!
I bought my first wig about two months ago and was delighted. My husband had asked me if I was wearing eyeliner, which I rarely do. I looked in my honest mirror and realized he was noticing the sagging skin around my eyes. I am seventy-five, and there isn't much that can be done for aging skin besides facial surgery. After some research, I found your wigs and a wide rubber band that helps to hold the wig in place, plus it pulls back the sagging skin. I decided to give it a try.
When my daughter and family visited us on Easter, she was amazed. "WOW! WOW! WOW!" What did you do, Mom? Your hair looks so shiny and beautiful. You look so much younger.
The band that came with the wig works wonders, and the chic new hairdo looks very natural. I chose a color that was very close to my natural blended grey.
This week I ordered a new sun-kissed grey with platinum highlights, and I am very satisfied. A new look for Grandma is just what the doctor ordered and much less expensive.
Ordered my first wig from Wig Outlet last week. They have the best prices of all the sites! My delivery was here sooner than expected. The wig is perfect! I was so impressed with my experience I ordered another wig today! Looking forward to several more purchases. Best prices, user friendly site and quick delivery!
Products used:
Wigs
The color of the wig was not even close to the one pictured. In these modern times better pictures should be possible. Very dissatisfied.
This wig journey of trial and error has been costly for me. So thankful I finally found this company. Quick response time, excellent return policy, and great customer service have me ordering from them again and again.
Forgot to enter sale code, called snd representative was awesome, refunded my credit card immediately and was so pleasant!
I absolutely love, love, love this wig! It fits perfectly which is great because I was tired of using glue and adhesive strips. The color and style is fantastic as a matter of fact I'm going to order a couple more because I love this wig so much. Ordering was easy and shipping was quick.
Not my first order from Wig Outlet. In fact, this is a repeat order. Disappointed in the inferior quality of the products they are sending out now and am sending it back.
Wig Outlet has the best prices and customer service. I appreciate the quick responses of staff when I have questions or need information. The website is easy to use. Shipping was very quick and return service is reliable, easy and was processed in a very timely manner. Thank you!
Took advantage of flash 20% off deal to purchase a few of my favorite wigs. So easy to order. Arrived within 4 days. Free shipping. What a great deal!
As always, Wig Outlet has delivered the goods. My wig is perfect, shipping fast (almost SCARY fast!), and service awesome!
Yo, peep this! Copped a wig brush from this fly site, ya dig? Shipped it faster than a high speed chase, made it in time for my b-day! Dope service, top-notch gear. This site's the real deal, fo' shizzle!
Beautiful wig at a great price. Delivery was super fast and ease of ordering on website was a plus.
I've had the pleasure of ordering from Wig Outlet for many years, and every single order has gone absolutely flawlessly, from ordering the wig to receiving it. I've only had to return one wig and the return process was very easy, and my refund was processed quickly as well. It's wonderful to be able to purchase wigs at a discount, and have confidence that these wigs will be inspected and come to me the same as a brand new one. I've also had the pleasure of speaking with their excellent customer service representatives, who are extremely knowledgeable, friendly, and professional! I will continue to purchase my hair from Wig Outlet with confidence! I appreciate all that they do for all of us with hair loss.
I received the wig quickly. It looks like my hair. It's so beautiful. The only thing I would like better is to have a smaller wig. It says average, but it's huge.
I had incredibly fast shipping and Ignite is absolutely beautiful. I love it!
I ordered a wig & hoped it would be delivered before I left on vacation. When I didn't get an email saying "shipping in progress" I called to check on the status. A wonderful woman helped find my wig & got it shipped that same day, in plenty of time for my trip.
Ordered my wig from my bed Sunday night and it was in my mailbox---then on my head by Thursday!
Excellent service Again! Wig is perfect for me
I am very happy with this wig. It is just what I wanted. Very good service and delivery was prompt. I will definitely buy again.
Very very pleased quality amazing beautiful and fits perfect