Verlo

I like the adjustable feature The delivery men did a good job and were very nice
Suggestion: It's heavy for me to move by myself

Keep up the good work. By the way, I would send anyone looking for a mattress to Mr. Brylow at the Layton Ave. store in Milwaukee, WI. He is a very good sales rep for Verlo.
Suggestion: So far nothing. I think I may return to the store, lay down on other sample mattresses with the wife, and see if we want to tweak our purchase to that "perfect" feel. Verlo is the only mattress company Iv'e ever heard of that has this type of option.

I don't have the back ache I used to when sleeping on our old waterbed. I walk by the bedroom and I think the bed is calling me!! HeHe! It is very soft and inviting. Thank you so much for being a company that takes care of it's customers and has a business model that says we are American. A great quality product with services to match at a great value!!!
Suggestion: Right now nothing. It is wonderful.

Sleeping was much more comfortable and possible for a while, now it needs adjusting, will be coming in to talk to Steve as soon as I am able. I will NEVER buy any other mattress again and wish we had purchased a Verlo years ago instead of wasting money on what we THOUGHT was a good mattress. Your staff are all wonderful, caring and helpful. Everything is well made, beyond what I ever expected.

When I called store 7 times in one day, only 1 time did anyone answer
Suggestion: Lack of education about the mattress before purchasing

Sorry but I've not slept on the mattress . It is for a guest room I will probably use your store again.
Suggestion: Not much

My husband is sleeping fine, but I am not -- yet. We chose the Queen with one control and find that we cannot agree on the position of the bed. So, I end up giving in and letting him have his way and head for the couch when his snoring gets too bad. This is a wonderful company. I just wish the mattresses were cheaper. But I have no complaints, other than what I've stated here.
Suggestion: I'd like it even softer, and I'd like it lighter so that I can change the sheets by myself.

Except my husband is snoring more now that we have the new mattress It is taking quite a long time for the new smell it dissipate
Suggestion: Just a little bit less firm - our mattress is definitely much more firm than the one we were making our decision on in the showroom

I actually am using the King sized bed in a guest room and am awaiting remodeling of Master suite. But I also purchased a new Queen that I love! We are so comfortable and not rolling to the middle. Thank you! Great sales people and delivery men. Knowledgeable, friendly and helpful.
Suggestion: It is very thick and heavy. Hard to lift and get bedding tucked in just right.

The firmness and softness level of my mattress is just right. I'm getting better quality sleep and getting up without back or neck aches. My wife, who was having back and neck issues and losing sleep, is sleeping significantly better. The adjustable bed we purchased for her has made a very noticeable difference. We are very glad we made this investment. Thanks for caring enough to check up after some time has passed.
Suggestion: I can't think of anything.

The Bed Feels Too Warm.... Very Unhappy With Mattress, The Promise Of Quality Service, I Would Not Buy Again,,,,,,,,,,,
Suggestion: The Fact That It Isn't As Comfy As I Thought It Would Be........

While the mattress seems good, the adjustable platform is a contributing factor as well. Your staff and their helpfulness along with patience during our buying process was the main consideration for us going with your firm - we had never heard of your brand before this purchase which we stumbled upon so to speak while driving along Layton Ave.
Suggestion: We don't have any ideas now, but may have in the months to come - it is still too new to see how it is holding up and that is a very important thing for us.

The Verlo mattress is not for me. Maybe one of you may want it as it is not for me. It less than a year old. I want to get rid of it, it's always been covered, I will sell it for half of what I paid for it. Please contact me to discuss further.

we do not want to get out of bed in the morning, it is sooo comfortable. We are happy and well rested. Going to bed soon!
Suggestion: We should have gotten it 10 years sooner

Expected better & feel lesser model would have been money better spent (rather than feeling I wasted $$).
Suggestion: It's just OK, nothing special.

It was a pleasant experience purchasing from the person in Grafton, WI.
Suggestion: Covered on both sides so you could flip it.

Really nice bed, but it is too high. My feet do not touch the ground and it is hard for me to sit on the side of the bed and get into bed. I explained this in the 1 month survey, but got no reaction!
Suggestion: My feet do not touch the floor and it is hard for me to sit on the side of the bed and get into bed. I explained this in the 1 month survey, but got no reaction! In the store we tested bed height, and chose the one where my feet were flat on the floor, but the delivered bed is much higher!

No pressure points, very comfortable. Thanks!
Suggestion: My wife and I have different preferences for feet elevation, so that has taken some adjustment.

The bed purchased is for my Grandmother who has not yet come to visit and sleep in the bed. When she does we will be contacting you if any changes should be needed.
Suggestion: Not sure yet if anything needs to be changed. We will know once my Grandmother can sleep in it.

the mattress is too soft for me I really hope you can fix this
Suggestion: it needs to be a lot firmer

I had problems with other bed where my hips would hurt from lying on my side too long.
Suggestion: At the moment nothing

We love our new mattress
Suggestion: It's thickness and weight make it difficult to tuck the sheets under the corners when changing linen

NO, I want my old mattress back! Very disappointed! I wish I had gone elsewhere. I must add, Jan, my salesperson was great
Suggestion: It is way to hard for my body's pressure points. It keeps me from sleeping.