UWDress.com has a rating of 2.5 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. UWDress.com ranks 231st among Wedding Dresses sites.
This was a beautiful dress, tailored exactly as I asked and it arrived exactly on schedule. Great service with the team who was always answering my questions when needed.
None of my bridesmaids' dresses fit them despite giving their custom sizes. In addition to the fit, the quality was terrible. When we tried to return them, they wanted to take out extra shipping costs from the refund because it was apparently "discounted." Huge waste of money. I'm also pretty sure the latest positive reviews are UW Dress employees talking up their business/fake... The way they're written is awkward and English is very poor.
None of my bridesmaids' dresses fit them despite giving their custom sizes. In addition to the fit, the quality was terrible. When we tried to return them, they wanted to take out extra shipping costs from the refund because it was apparently "discounted." Huge waste of money. I'm also pretty sure the latest positive reviews are UW Dress employees talking up their business/fake... The way they're written is awkward and English is very poor.
I wish that I had read all of the reviews before buying a dress from this company. I would not have ordered. I just received my dress yesterday, and although I went off the website's measurements, the dress is no where near fitting. The top also comes up so high that it chokes me. I have tried reaching out to the company in various ways to see what I need to do to return the dress, and I have not received any response whatsoever. I'm calling my bank first thing on the next baking day to see what my options are for disputing the charge. Very disappointing.
I received my dress which I love, but it was a tad to small. I contacted UWDress to simply exchange. In which they replied Their dress sizing is perfect then had the nerve to say "Anyway, the dress does not fit you now". What! Then they asked to send some pictures of me wearing the dress to show how it does not fit... but wait there is more! I was also asked to send exact measurements of everything again! So if you want a company who is easy to work with do NOT order from this site!
This was a beautiful dress, tailored exactly as I asked and it arrived exactly on schedule. Great service with the team who was always answering my questions when needed.
Thank you everyone that worked on my dresses. They look and fit in an amazing way. They are beautiful. They are elegant and flattering. I love the shawls as well. I deeply appreciate all you did and the effort you each took to make sure I was satisfied every step of the way. Thank you thank you thank you. God bless each and every one of you.
I have bought 6 dresses in total for my bridesmaids here. When I first came to the site and talked about color issues with them. The customer service girl, Tina, sent me several color pictures that she took photo on the fabrics. From this, I could see the delicate difference and decided the one that I like best. I was very glad with their service. Then I placed my order and they made all my dresses in custom size. All the dresses fitted girls perfectly and the dresses has the same color with the photos Tina gave me, very surprised.
I couldn't be happier with my experience. The dresses arrived much earlier than expected. I've had bad experiences buying online from other stores so I confess I was a little afraid. When my fiancée and I opened the box and took out one of the six dresses that I ordered for my bridesmaids I literally started crying. I could tell this people made the dresses with love. Great quality fabric, there is not one single thread out of its place, the color is EXACTLY how they advertised and it looks elegant, classy and incredibly beautiful! Tina got back to me several times to double check the measurements to make sure I was getting the right thing. She is responsive, kind and very professional. My great thanks to her and to her talented tailor--you guys made a very happy bride! :)) ) May God bless your business.
Got my dress today! It looked stunning on me. I like the high waistline design so much which was very suitable for my pear-shaped body. A plesant online purchase!
Ordered 5 bridesmaids dresses. All were around 6 inches too big even with custom measurements. After alterations they were beautiful -- I am very lucky to have seamstress friends who helped a bride out. I tried to write a review on their site but it was "submitted for moderation." Do NOT order from them.
I bought my bridesmaid dress here. It was beautiful on me, especially like the empire waistline design, which flattered my pear-shaped body shape. The total expense of dress and shipping was only about $120. Have to say, the quality of fabric and sewing was better than what i expected.
I found the perfect dress on the UWDress site and was delighted to find the option for providing your own measurements. Sadly, the company decided to completely ignore these measurements and provide a dress that I cannot even get on. The hips measurement is a full six inches smaller than the one I provided. How they could get this so catastrophically wrong is beyond me. We even had a back and forth of emails checking that my measurements were correct before they went ahead and made it. On emailing them to explain the situation, I was first offered a replacement - at an additional $65! - then a refund of $25 if I didn't want to pay to return the dress. I have now managed to get an offer of a refund of the cost of the dress ($125), provided I return it to China from the UK, but not the shipping. I've been left with no dress and nearly £50 out of pocket. I would avoid this company at all costs.
I ordered a bridesmaid dress from this site for my best friend's wedding. I was lucky enough that at least my dress fit me. However I would say that both the color and material looked different (and more cheaply made) then in the online photos. Lastly, when the dress arrived it smelled very strongly of fish, as did another bridesmaid's dress from the same company. The dry cleaner had to clean the dress three time to get the odor out. While it's not as bad as some experiences I've heard about, I would not recommend this company overall.
Terrible product, nightmare return policy. They deducted the shipping from them to me from my refund. I had to pay return shipping, which they ALSO deducted from my refund. A $89 purchase netted me a $20 refund. AVOID AVOID AVOID! This is also a product/company of China. Buyer beware!
I ordered a dress on May 22,2016 for my sons wedding. I took all my measurements and then had my daughter double check them for me. My dress arrived on June 7,2016 and is absolutely beautiful. It fits perfectly and the color is exactly like it shows on the website. I couldn't be more pleased! Thank you, UWDress for doing such an amazing job! Patty M.
I did not want to order from this company, but through the bride's urging I gave in. I assumed the dress would be faulty based on all the reviews, and I was right. They added all of this extra padding in the chest which is sewn up near the shoulders. Pretty sure I have never met a person with breasts on their shoulders. The dress actually ran big... I measured myself and even ordered the same size I wore in the US. The dress was so gappy in the back and awkwardly sewn. It looked like a futuristic dress from the Hunger Games. I tried to return it and they would charge me additional shipping plus the cost of me shipping it back to them. I would have lost over 60 dollars to return it for their fault. I just disputed it.
I don't know why you'd order a bridesmaid dress from here when you could just get one at David's Bridal for the same price. It's really not worth the risk.
5 bridesmaid dresses ordered for a wedding. 5 dresses that did not fit despite sending in measurements! Alterations were over $200 each
We all ended up purchasing new dresses
Definitely a stress not needed
Enclosed with the package was the invoice for what the Chinese manufacturer charged
$30 was what was charged
I understand making a profit but not 300%
I was scrambling to find a dress to match the bridesmaids in my best friends wedding. I am maid of honor and the dress I had just didn't work out. It was too different from the rest. So one month before the wedding I found this site. And the dress that matches! For just $113 total. It came and fit perfectly. Got here within two days of shipping out. I had cancelled the order because of all the bad reviews but my friend said she really wanted me to have that dress. So I contacted this company through email and they got back to me immediately. When I said I wanted the dress and not to cancel they were on top of it cause I needed it right away. It's gorgeous and fits wonderfully. I'm very happy.
DO NOT ORDER FROM THIS SITE ITS SCAM & THEY CROOKS. MY SISTER ORDERED BRIDESMAIDS DRESSES TOTALLING $400 & COME TO FIND OUT THIS SITE IS A FAKE THEY TOOK MY SISTERS $400 IMMEDIATELY OUT IOF THE ACCOUNT & WHEN SHE TRIED TO CONTACT THEM ALL THE CONTACT INFO WAS FALSE THE PHONE NUMBER JUST RANG & RANG THE EMAIL IS NOT VALID NEEDLESS TO SAY WE NEVER GOT THE DRESSES BUT THANK GOD THE BANK REFUNDED THE $400. THEY NEED TO BE REPORTED TO BBB. CROOKS!
They custom made my dress. The bust was still to big, this was supposed to be my wedding dress. I asked to return the dress and was told I should exchange it since a lot of other customers have felt that the cost of the return was to high. I told them multiple times I didn't care, I wanted to return the dress. They never gave me a address or any information in regards to the return. I did get an e-mail telling me that I can exchange my dress for a new one and pay them $60.00 and the rest they will cover. I will never shop with them again. And I think the reviews they post on their sites are only the positive ones. Because I submitted mine to their site and still haven't seen posted to their page
I have 8 bridesmaids for my wedding all ordering the same dress. UWDress immediately contacted me when they noticed so many girls ordering the same thing and asked if it was all for one bridal party. They wanted to make sure all the dresses were in the exact same batch of color and they also confirmed all of the sizes to make sure.
For those who are frustrated because the size is not what you expected, make sure you measure yourself. They have a custom option and they also have exact measurements listed for each of their sizes. The company is not based in the United States so the sizes are different from here.
My girls just received their dresses and are in love with them, they are beautiful and the quality is great (not the flimsy cheep fabric). We are so impressed and I am so grateful for how hard this company worked to ensure we received what we were looking for. The dresses look exactly like I pictured them and I am so excited for the girls to wear them at my special day! Thank you UWDress!
They do not know how to make the dresses that they show! My dress the bust was made one side higher than the other side I lost money one there mistake! PLEASE DON'T ORDER!
I would give it zero stars if it let me. I ordered 6 dresses for my bridesmaids and they kept trying to get me to custom order the sizes but I ordered just regular US sizes. They came in and they did not look at all like the picture online. I contacted them to return them and they told me I should wash them or get it altered and that would fix it. They would not give me the address to return them and kept trying to get me to sell them online or exchange them for another dress. I finally got the address and shipped them off for $120 because it is in China. I got the dresses back on my doorstep two weeks later with Chinese stamps all over it saying the address did not exist. I contacted the company for the 50th time asking if they gave me the wrong address and they said that it was my post services fault that it didn't make it and to try it again... when it had made it all the way to China... that is not my post office's fault. They have poor customer service and now I have to sell them online because I cannot deal with them anymore and I am not going to send it back again and pay another 120 dollars. DO NOT GET DRESSES WITH THIS COMPANY.
Please do not order from this company. The colors in the pictures are off and the customer service is fraud. They respond via email and will not give you a refund. I also tried to contact the numbers provided inside the package. That number is a third party shipping company that has no knowledge or instruction for the package shipped from China. So sad, I think they are all working together to commit fraud. Please do not order from them. The items are not of good quality and the customer service is a mess...
Tip for consumers:
Don't do it!!!!!
Buying my dress here is pleasant. Their customer service is considerate and professional. From the moment I order my color swatches till I finally buy my dress here, they give me detailed guidance carefully. I appreciate it. My dress is also made good. I choose custom-size and it fits me well. The fabric and workmanship are better than what I expected. Overall, I am satisfied.
This company is a joke. The dresses are made so cheap and look nothing like pictures. And the sizing is Chinese so everything is 5 sizes to small. Also a 3 day return policy to ship back.to China at your expense for half a refund. Never again.
2018 Wedding dresses and Special occasion dresses, such as Bridal gowns, Bridesmaid dresses, Prom dresses, Evening dresses, Cocktail party dresses, Homecoming dresses... We have different kinds of formal wear on sale, cheap and custom made.