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I ordered the LEAF Arcteryx jacket for my husband as a surprise. They shipped it out immediately even though it was around the holidays and my husband got it before the estimated delivery date. When he received it, he loved it of course, but asked me if I let them know we were dual military for the 10% discount, I said now. So I emailed them and asked about it and they kindly refunded me the difference with no questions asked. Wonderful customer service and respect for the military
If I would have realized, there policy is to charge you for shipping all items back to them, regardless of the reason, I would not do business with them. Very important to read the return policy on these online companies. Today not very companies that sell online charge for return items, personally i would not do business with that type of company.
I ordered the LEAF Arcteryx jacket for my husband as a surprise. They shipped it out immediately even though it was around the holidays and my husband got it before the estimated delivery date. When he received it, he loved it of course, but asked me if I let them know we were dual military for the 10% discount, I said now. So I emailed them and asked about it and they kindly refunded me the difference with no questions asked. Wonderful customer service and respect for the military
I knew what boots I wanted, and did a quick internet search to find US Elite had the best price. Ordering was simple too. When the boots arrived they fit perfectly. Would definitely recommend this site.
My pants came on time in 6 days towards my APO address and the box was not damaged. The Magpul reflex pants came in the exact size and color through the Magpul as stated. I ordered the size 30x30 which fit as a size 32; right on! I will continue to support veteran owned business from a fellow veteran.
Fast, simple, excellent service! Not much more needed to day than that. I would highly recommend this site to anyone!
They emailed me when product was avail. I purchased it as soon as i got the email. Fast shipping great company to buy from.
Its great that after 12-14 hours of working in these boots my feet dont smell very bad at all
Granted theyre just a week old but Im impressed
I used to have to soak/wash my feet immediately after taking off my old boots it was just intolerable
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Dealing with US-Elitegear has been awesome. The best products at great prices all in one place. And the customer service is amazing. I guess I shouldnt be surprised with a veteran-owned operation... but its rare to find this type of quality and service these days.
Shop offers good equipment. I am expecting a bit better contact and cheaper delivery. No return for sale products:-(
Best boots I've worn for long distance backpacking. Almost no break-in period. Great service from US Elite team.
Ordered a size too small. When I called the customer service rep was extreamly helpful and helped me get the right size shipped the same week. Although the boots still dont fit that great they are the size I needed and I believe its the boot style. Too late to return now that Ive worn them so, to the cobbler I go! Thanks again!
The team at US Elite are extremely knowledgeable and 100% service oriented. My Arcteryx LEAF gortex pants have exceeded my expectations. In my opinion, US Elite is the best place to purchase the LEAF line - undoubtedly the best bang for the buck with unparalleled customer service!
Very easy to find what you need. Good discount on great brands. Good customer service. Helps with all your needs
When I chose to purchase a pair of Salomon forces boots I decided I would purchase them from the first company that introduced me to that particular Salomon line of footwear. I was impressed with US Elite Gear's swiftness in processing my order, and was glad to hear they use the United States Postal Service flat rate shipping. For some perspective I purchased a bag from a large company out of Virginia on the same day as I purchased my Salomon forces. I spent $13 for two day shipping and receive the assault pack 4 days after I receive my boots, USPS service only cost me $6. US Elite Gear is high speed, low drag just like the products they offer for sale. I will be using US Elite Gear in the future.
If my son shops here (or asks his dad to) then you know its a good bet - I appreciate the service and quality of the gear. Thank you on behalf of my boy!
The boots are comfortable all day long even from the first time I put them on. The quality is excellent. They fit as expected.
I recently ordered the (Salomon Forces Quest 4D) boots. The delivery was fast, less than a week and exceeded all expectations. The boots fit great and there are no comfort issues. Im very hard on shoes so I no issues paying the higher price. So far these are holding up better than any others I have purchased elsewhere. Definitely quality stuff you wont be disappointed.
Excellent service, exceptional equipment, great prices! Found some items here that were sold out elsewhere. US elite gear is one stop shopping for the finest equipment used by the worlds best.
Extremely fast shipping, great prices and fantastic customer service! Had a coupon code that would not work, contacted the company, and they gave me a better coupon for my troubles! Amazing!
Great fit! Exactly like I had hoped for. I was worried about the width but went a size up and have no problems.
When the soldier mindset comes to market, the market wins. Arcteryx jacket is great, but I had to exchange for a size down. The process of this exchange was easy and simple. The customer service rep. Even responded 2 minutes after I sent out the request! After normal East Coast work hours! Id give extra stars if I could. Props to Kimberly Grady & the rest of the team for handling all of that.
Got my Salomon boots and love them along with an Elite t-shirt. Great deal on the boots and quick and easy shipping.
Product is good! Services are good! Could be rated to 5)
But the logistic/tracking system (including USPS) was killing us! (Rating = 0)
Anyway, finally I have received the parcel after almost 30 days. (Thus, overall rating = 3.)
Great product, easy website to navigate and awesome customer service. Look forward to future gear orders
Second pair of Salomon Sua Spontes ordered and delivered with no issues. Definitely do business with this company.
I called customer support, she answered all my questions and had my 2 pairs of leaf xfunctional pants at my house in 3 days! Love em too.
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U.S. Elite Gear has the best tactical gear from Arc'teryx LEAF, Salomon Forces and many more. Get free shipping on all orders over $99 and free returns.
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