UNice

I ordered a 26 inch wig and paid for express delivery so all together I paid 336.00. After I made the purchase they emailed me that they didn't have the 26 inches in stock. Now that info should be available and updated on the app to give customers a different option to choose from. It's now been 5 days since the order and I haven't received the refunded price difference or the wig I paid express for. Express shipping is 1-2 days I wanted to order others but I'm glad I waited to see how this turned out first.

I just recently purchased this wig and I'm IN LOVE! I feel more confident because the wig is such a great quality and soft! My wig had no shedding and was super easy to install. Thank you so much Unice! I will be purchasing another real soon!

I ordered a wig almost 2 weeks ago and even paid 35.00 for express shipping and still waiting for the wig. Then Unice sends me a discount for another wig for 60.00 and I ordered it and even provided me with a tracking number through usps. I went on the usps website to check the status it says label still not created. Was I scammed? Did I just lose 200 dollars?

DO NOT order anything from Unice. When there is a problem, they will not refund you and make up a lie not to. I literally received a wig that did not look like the picture and sent it back THE SAME DAY. They said they could not refund me because the hair smelled, and the texture was changed?!? When? How? HELLO? THEY are the ones who sent me smelly bad hair. That is why I sent it back! Liars and frauds. Beware.

I got my wig last week and installed several days ago, it looks stunning and gorgeous! And the hair is really soft and smooth, when I touch the hair, it was like silk. Loveeeeeeeeee
BTW, their customer service is really helpful! I bought wrong one at first place, they helped me change to the one I want! Absolutely buy again! Highly recommended!

The unit I purchased has to be the worst hair I ever purchased. I wore it for less than a week. The lace was patchy and the hair was matted. The color was the only thing I liked. I should've known something was up when you guys only had 5 star reviews and there was no way for me to leave a review even though I made a purchase. Scam!

Delivery was quick. The hair does not shed much and blends with my relaxed hair. Very easy to put on and take off. Will definitely buy another wig from unice!

Why is it that I paid roughly 600 for 3 bundles on unice but Amazon was roughly 300
I emailed unice numerous times to get a refund as I will order from Amazon instead

I purchased a wig that I thought was really beautiful based on the picture. However, after ordering a 16 inch which is usually shoulder length I received a much shorter wig. Turns out the length is measured by the stretched out length not the actual length so wig was 6inches to short. I promptly contacted Customer service to find out how to return the wig, since I used my PP account instead of creating a UNice account to pay for the wig.

Well, all I can say is what should have been a very simple ask/fix turned into something crazy when I was contacted by the first agent. However, the last two agents that contacted me took care of everything so I was able to make the return. Now, if I can just get my refund since tracking shows the wig was received back on 3/18/24. My plan was to order the longer wig but this whole process is taking way longer than it should.

UNICEF has made it so simple for me to get up and go. My wigs are great quality and long lasting!

They wait till after you purchase the item and inquire about the item and tell you it's not in stock

I am very happy with the hair I ordered. It's lightweight, soft, and fits great. Highly recommend purchasing this hair versus other sites like Luvme hair.

Horrible experience.
I am very particular and cautious when purchasing online. But this experience was horrible. They wait until after you purchase to tell you they are out of stock. Although there are times when you can wait a little longer, this time was not a time where I could wait longer - and I put in an order based on when it would be here. Upon ordering, they send a text that it is not in stock and that it would be another 3-4 weeks but could not guarantee. Never again will I order from UNICE and would not recommend knowing that they do not update their availability.

I ordered a wig in November or even around late September last year and till now I have not received the wig. I messaged Unice Hair on Whatsapp to file a complaint, within 3 days after the package said "Delivered" but hadn't received it.
Nothing was resolved. I checked everywhere and kept doing so for about 2 weeks, while trying to contact them. They kept referring me back to Fedex, who referred me back to them. I purchased the wig under a payment installment and so I needed the installment to be put on pause to resolve the case. It's been months, the case has not been resolved, the payment was sent to collection and I have now asked them to cancel the installment, they say they cannot and are offering $30 for an item $230+ and has my Sezzle account locked because of this issue.
Terrible customer service, terrible customer support, terrible delivery service, terrible company.
I did not even get to review the wig, but I will never buy any wigs from Unice Hair.
Terrible Wig Company ever.

Ordered UNice Bye-Bye Knots Wig 7x5 Glueless Lace Body Wave Wig With Pre Bleached Knots Plucked Hairline 180% Density on 11/21/23, fast delivery. Inquired back on 11/26 because I didn't receive a tracking number, but the Bot that takes your questions could not pull up order. Then I tried phone number it was disconnected. Tried whatsapp but it directed you to website. Finally someone emailed me back and said hair wasn't available it had to be customized, and it will take 10 days. They asked if I wanted it shorter, I declined. I asked several questions they refused to answer, like it's already been 5-6 days the customization should be halfway finished, correct. No response, when will it be shipped, no response. Very unprofessional, short answers, canceled ordered. Horrible customer service
Bad points it does not say on website it takes longer to customize anything, frankly I didn't even order anything additional, just want was on website.

It's my dream wig!
So beautiful and shiny hair! I love the pre-plucked hairline, so natural, just melting very well with my scalp. Love it, great quality
I got so many compliments! 10/100 must recommend!

Construction of wig and the two models they portrayed the wig to resemble is ALL THE WAY OFF. Do your research n find reviews before purchasing anything!

They wanted me to ship it back with out providing me with a shipping label. I’m not paying for unsatisfactory

When Unice said ready to wear they meant it seriously! Right out the box! 3 of my friends are now ordering the exact same wig! I can't believe how on point you guys were with this one🎉 🎉

Order not received still says processing after 2 weeks, Can't get no one on the phone, sent several messages through the WhatsApp and email. Will never order from them again..

Unice is my favorite spot for my hair! I have ordered all types of hair from here with different curl patters and I am never disappointed. This natural wave does shed a bit more than the others but nothing you can't deal with.

I was absolutely blown away! First lacefront wig an I didn't have to do anything to it but put it on my head, no bleaching, no plucking, just right out the box, ready to wear. AMAZING

My purchase was supposed to be lace front red wet and wavy product. I received the wig fairly quickly, which was nice. However, the item was nothing like the description. I wet the wig and the hair did nothing. It resembled a wet dog. I contacted the company and they gave me a lame excuse that the I purchased a body wave instead of a jerry curl. No where in the description did it offer a jerry curl option. I am so disappointed after spending over$100.

I love this glue less wig. It was pre-cut, pre-bleached, pre-plucked with baby hair attached. The hair is EXACTLY like it's pictured. I had so many compliments on my hair. I got 22 inches 10/10!