The Roman Guy

Our group of six booked a tour of the Colosseum and the Vatican for our trip to Rome in June 2020. Their policy is that you will get a full refund if you cancel within 48 hours. We canceled our trip on April 28,2020 (nearly two full months before the trip). We were told that they would not be able refund our money because they are such a small company and they needed the money to remain open. They kept over $1,100 and did not provide the service. I emailed several times about a refund, but after the initial contact they stopped responding. We still have not received a refund. I'm very disappointed in this company and would not book with them in the future. We didn't cancel this trip willingly. Covid restrictions imposed by their country prevented us from traveling.