• Sky Geek

Sky Geek

Overview

Sky Geek has a rating of 4.7 stars from 44,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sky Geek most frequently mention credit card, account number, and customer service. Sky Geek ranks 1st among Aviation sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Your site claimed I selected the wrong credit card type when I had not.
How would you rate Sky Geek?
Top Positive Review

“Now I'll buy here more often.”

John G.
6/20/22

Great store. Great choice of goods, reasonable price, knowledgeable staff. I was pleasantly surprised by the warranty period. Now I'll buy here more often.

Top Critical Review

“Orders are shipped 5 to 7 days after placing order.”

Jose L.
10/20/23

Items ordered are shipped 5-7 days after placing order. Plus another 4-5 days in transit if shipped ground. They want you to pay for same day order processing. Look elseware.

Reviews (44,732)

Rating

Timeframe

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Reviews that mention popular keywords

credit card (35)
Thumbnail of user johng5057
3 reviews
0 helpful votes
June 20th, 2022

Great store. Great choice of goods, reasonable price, knowledgeable staff. I was pleasantly surprised by the warranty period. Now I'll buy here more often.

Thumbnail of user benr247
Ben R.
1 review
0 helpful votes
February 3rd, 2020
Verified purchase

Easy enough. Glad you had the product in stock. Wish free shipping was available but the lower price offsets it some.

Thumbnail of user jamesm516
James M.
25 reviews
32 helpful votes
July 4th, 2020
Verified purchase

Overall good but it took several attempts to get my credit card recognized. I hope I didn't place multiple orders.

Thumbnail of user osbornp
2 reviews
0 helpful votes
June 22nd, 2022

Good service, fast and quality work. Competent specialists, excellent knowledge and do their job. I recommend

Thumbnail of user zopem
zope M.
1 review
0 helpful votes
May 12th, 2020
Verified purchase

I am only not happy that date of manufacturing and date of expiration not mentioned for shelf lie items which are in stock.
secondly, this information must be available readily with customer support officer atleast and should provide same time when requested or should be available over the phone.
** you should accept credit card payment via phone if customer facing issue paying online.
*** rest all fantastic. keep it up...

Thumbnail of user josel1329
1 review
0 helpful votes
October 20th, 2023

Items ordered are shipped 5-7 days after placing order. Plus another 4-5 days in transit if shipped ground. They want you to pay for same day order processing. Look elseware.

Value
Shipping
Quality
Thumbnail of user anonymousp956
anonymous P.
1 review
0 helpful votes
July 2nd, 2020
Verified purchase

Your format must be user friendly as I was able to navigate thru and completed my mission ! Thanks !

Thumbnail of user rickym186
2 reviews
0 helpful votes
January 15th, 2022

Awesome Sky Geek website. I work at Los Angeles Airport and they had my favorite day wands. Reasonable prices and fast delivery. Will order from Sky Geek company again for sure.

Thumbnail of user reginaldr90
4 reviews
0 helpful votes
July 4th, 2022

Very pleased with the cooperation with the store. Very fast, quality service, all questions are answered clearly and clearly.

Thumbnail of user jeffx1
Jeff X.
8 reviews
0 helpful votes
May 27th, 2020
Verified purchase

I hate the automatic opt-in for spam. The "on order" availability figures which never change are obviously not true. Finally, shipping prices are ridiculous - which would be understandable if product prices were low, but they're all over the place, and often high - sometimes really high. Don't get me wrong; I'm shopping here voluntarily, but it's not my first choice. I honestly hope my feedback will help induce changes which will make me want to return.

Thumbnail of user kentw30
Kent W.
2 reviews
0 helpful votes
April 25th, 2020
Verified purchase

Cans are usually smashed all past orders. Maybe should offer discount for us that have used you for years

Thumbnail of user terrall
Terral L.
1 review
0 helpful votes
June 1st, 2020
Verified purchase

Awesome Customer Service from Lexie D!! Very satisfied on how fast it was delivered to me here in South Korea. Thanks Again Lexie D.

Thumbnail of user justins880
4 reviews
1 helpful vote
October 4th, 2021

Got here within three days and was exactly what we needed to finish an order. Ideal and to the standards required for our contract!

Products used:
Military Standard MS9592-067 Crescent Steel 90° Bracket, Angle

Service
Value
Returns
Quality
Thumbnail of user anonymousf760
anonymous F.
2 reviews
0 helpful votes
March 30th, 2020
Verified purchase

Very good on product availability. This is used in Manufacturing and should be tax exempt. Didn't see a button for that.

Thumbnail of user anonymouse825
anonymous E.
1 review
0 helpful votes
April 15th, 2020
Verified purchase

Checkout was a problem! Didn't want to take cc that was entered correctly. No phone number to call for quick resolution.

Thumbnail of user mariae1411
1 review
0 helpful votes
October 11th, 2023

On my last couple of orders it took several days for my oder to be processed prior to being shipped. In avaition we need things in a hurry, that is why we pay for overnight shipping. It should not take 3 days to process my order to be overnight shipped. Will not use them again.

Thumbnail of user marcom151
Marco M.
1 review
0 helpful votes
February 5th, 2020
Verified purchase

I need faster shipping, if you can ship the same day or next It will help a great deal since we are in California and it takes up to a week to arrive.

Thumbnail of user johannaf19
1 review
2 helpful votes
March 9th, 2020

Terrible customer service, I paid for FedEx 2 Day Express, they sent my order to a wrong address and have been more than 1 week and I still don't have any information about it, no even FEDEX with the tracking provided. They are not even willing to issue a refund for the freight because they say that they have spend more money than what I paid for freight. The customer service is not focused to resolve.

Thumbnail of user maynardn4
3 reviews
0 helpful votes
March 14th, 2022

Everyone else is going to be a great day to be a great day to be a great day to be a great day to be a great day to be a good day for the next few

Thumbnail of user marya318
Mary A.
43 reviews
10 helpful votes
June 27th, 2020
Verified purchase

Like the prices but the shipping is almost 3 times what it should be. Sometimes I feel that owning an airplane makes people think I'm rich. I just budget to be able to fly and your shipping prices are why too high. I will be looking for another vendor in the future.

Thumbnail of user stevek220
Steve K.
1 review
0 helpful votes
June 30th, 2020
Verified purchase

Shipping costs were -- in my opinion very high, but I just experienced a similar hike with Rock Auto for a Fed Ex shipped order.

Thumbnail of user johnc3940
John C.
1 review
0 helpful votes
January 6th, 2020
Verified purchase

Real problem using my Master Card. Kept saying the number didn't match the credit card type. Had to use a VISA Card

Thumbnail of user eliots7
Eliot S.
1 review
0 helpful votes
January 25th, 2019
Verified purchase

First time ordering.
Great site and great help from your helpful staff.
Had one issue using a portable device.....site would not take order until i used a PC. After that it went fine.
really like you letting us use our own shipping accounts...many places don't and that is very inconvenient.
Thanks again.
Will be back.

Thumbnail of user rickl170
Rick L.
1 review
0 helpful votes
April 26th, 2019
Verified purchase

Overall experience went well. It would be helpful to allow phone orders to be placed. I did not have a computer at the original time of purchase and when called was told that we do not accept phone orders. There are times when working on an aircraft I do not have access to computer or internet and a phone order would have helped. Might want to consider.

Thumbnail of user lanetteb2
Lanette B. – Sky Geek Rep

Thank you for your feedback! We will take this into consideration. We do not currently accept phone orders for security purposes. When orders placed on our website www.SkyGeek.com, they run through a series of anti-fraud protection services for your protection and ours. Please reach out of you have any additional questions.

Thumbnail of user lorettaj17
Loretta J.
1 review
0 helpful votes
September 6th, 2019
Verified purchase

Not very happy with shipping fees & not be able to use our fed ex account. But calling it "cost of doing business"

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Thumbnail of user lanetteb2
Lanette B.

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