Shop.spartan

I ordered a shirt on December 7th that said it was successful, and I should be receiving my shirt within 5 to 7 business days. It said I would receive a notification immediately after it was shipped notifying me that it was shipped. The notification never came. Payment posted to my bank account on December 9th, the following Monday. On December 24th, I emailed Spartan Shop which had an auto-response saying "Due to unusually high number of inquiries, we will get back with you within up to 3 business days." Today, December 31st, I finally got an email. I emailed them a second time that was after 4 business days before they today responded to my first one. They cannot even count! The rep "Kristen" put in the response "apparently your order was placed on 'back order.' I will see how long before we get more in stock. If I resolved your concern please give me a GOOD rating on the survey you will receive in the next 24 hours by email."

Either this is a robot or she is too stupid to know rather my issue is resolved. I would say "obviously not" but clearly it is not obvious to her. I looked online to find there is not a phone number. Other people have been unsatisfied and tried to find a phone number. The site "Get Human" reports they have not been about to find a phone number or other alternative to email that will be a real person.

STAY AWAY!