• Ship To Box

Ship To Box

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Overview

Ship To Box has a rating of 1.9 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Ship To Box ranks 318th among Shipping sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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Reviews (5)

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Thumbnail of user naderg7
1 review
0 helpful votes
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December 16th, 2021

They provided me with the best shipping service! Customer care were very helpful and keen to deliver the information correctly. Absolutely this will not be the last time :)

Thumbnail of user kasemf
28 reviews
44 helpful votes
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December 13th, 2021

I don't recommend them
The actual or volumetric weight is calculated too high. I used their services in the past, but their prices became high. I sent a shipment to them with an Intel processor whose weight does not exceed 1LB. Their weight was calculated as 4LBS, and when they handed it over to the carrier, they calculated the shipping weight for Aramex as 1.55LBS, which actually does not exceed 1LB.
Note that they calculated it for Aramex the weight is 1.55LBS and in my account they calculated it 4LBS
Everyone knows the weight of the Intel processor does not exceed the weight of the processor is more than 1LB.
My experience with them was in the past and I stopped dealing with them in directing shipments because of their high prices. But one of their employees contacted me asking to use my account with them again and they changed the service and became better and the prices were lower. But I was surprised that the service itself, the delay is still present and the prices are still high. Best wishes

Thumbnail of user nourh12
1 review
0 helpful votes
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January 5th, 2022

This is my first time to do shipping with this amazing company! I received my shipment today and I really want to say thank you all. I was so worried but now I trust you and I will send you my second shipment soon

Thumbnail of user jeanp10
3 reviews
23 helpful votes
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February 7th, 2022

Shiptobox.com is VERY SLOW at getting your order ready for DHL or any provider for shipping! The only thing ok about this company is the fact you can communicate with them in several ways, such as on Whatssap, email, and they have often available on live chat on the website.

HOWEVER, they barely tell you anything serious, except telling you to wait and they are working on. I would spend half of several days talking to then on getting my order ready for shipping, they keep saying same thing over and over that: " Their IT team is working on it when it reading they will let you know. "

With Shiptobox.com, you can't ever be sure or guarantee on a date and time when will your order ready be shipped after received it from Amazon or Ebay, I have had an order where they took several days and after several hours of texts and emails communicate with them before they could get my order ready for DHL. They would take 3 or more days before they can get your order ready for DHL to pick up.

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Value
Shipping
Returns
Quality
Thumbnail of user trilogyx3
1 review
0 helpful votes
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May 23rd, 2024

I would like to start by saying that this cannot be called a company. Please, don't even think about using this company for the sake of your peace of mind and sanity. This is the worst experience I have ever had with any company, not just shipping companies. For three weeks, I begged them daily to split a shipment containing five devices into five separate shipments so that I could ship them. Three continuous weeks of blatant lies and broken promises. It is extremely insulting to any customer to be lied to daily like this. On the first two days, I told them that if the shipments were going to be delayed, they should inform me so that I could make other arrangements because I had a specific deadline to receive these devices. But due to their continuous lies and deception, the shipment was delayed, and I ended up losing a significant amount of money. It was a horrifying experience of failure, lies, and psychological pressure, an experience I would only wish on my worst enemies.

I seriously believe that most of the reviews on this company's website are fake and written by them. Some of the older reviews support this suspicion.
Also, another issue arose today, the day I am writing this review. My bank card, which I used on their website, was stolen and used today. This card was rarely used, so while I cannot be certain that the leak and theft happened through them, it is highly likely because their card usage system on the website is very strange and not secure at all.

Service
Value
Shipping
Returns
Quality

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Mike U.
Typically does not respond to reviews

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