• ShipStation

Overview

ShipStation has a rating of 3.1 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. ShipStation ranks 104th among Shipping sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate ShipStation?

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user michaelr2403
3 reviews
0 helpful votes
August 9th, 2020

From A to B the service takes the hassle out of delivery! Have used it several times and recommended to my friends.

Thumbnail of user taraa48
1 review
0 helpful votes
February 14th, 2019

Flawlessly integrated service which is easy to use. Prompt response and solution from customer support representatives. Customizable packing slips to add that extra customer friendly touch.

Tip for consumers:
Offering physician grade skin care products.

Thumbnail of user frankf236
1 review
0 helpful votes
February 10th, 2019

Great support, major time saver, a definite help for an online business. I have cut my order processing time in half.

Thumbnail of user laural186
17 reviews
31 helpful votes
October 9th, 2017

It works fine overall, but sometimes it loads slow or gets stuck in label generating mode. I'm also annoyed that if I load the order, but then fill it form my website (not ShipStation) it doesn't give me an easy option to just mark 'fulfilled'. It needs work for sure.

Thumbnail of user robertd5105
1 review
0 helpful votes
October 23rd, 2023

Scam from beginning to end. Misinformation about pricing. No tracking number provided.
Free trial is just a mechanism to get your credit card.
You must cancel on their confusing website which requires multiple steps to cancel.
Of course sales rep doesn't mention you'll be charged if you try to cancel leaving a message for customer service or an email to him. Statements to to spam. They do NOT ever answer their customer service number.
Website extremely difficult to navigate.

Tip for consumers:
Unless you want to take blood pressure pills and tranquilizers don’t get suckered in to use
Their service

Products used:
Shipped in USA and Canada

Service
Value
Shipping
Quality
Thumbnail of user stevend1321
1 review
0 helpful votes
April 4th, 2022

Worst shipping service and poor choice by PayPal. PayPal clints complain all the time. Try VIP parcel great discounts and best international rates.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dawns1398
1 review
0 helpful votes
August 11th, 2022

First time user of a online company that uses shipstation.
I have a tracking number without information on how to track. I called the company i made the order with no answer, called shipstation no answer.

Products used:
i am trying to access shipstation to track an order from a company that uses shipstation. i have not gotten a delivery date from the company i ordered from
i have not gotten info on how to use shipstation. i have called both companies both of which do not answer the call

Service

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