Luxy has a rating of 1.1 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Luxy most frequently mention customer service problems. Luxy ranks 669th among Dating sites.
This company does not typically respond to reviews
Luxy is the best mobile millionaire dating app I used. It's available for rich singles and easy to get a perfect millionaire match. It's like a tinder where you could play cards to meet someone you could like or pass. It's a gorgeous dating app and you could get it on Iphone and Android.
This app stole my money. They offer memberships at monthly rates yet charged my card nearly $500 for the entire year upfront. When I complained they REFUSED TO REFUND me. Their pricing is deceitful. Their customer service is lacking and they communicate poorly. I am very dissatisfied that I was deceived, taken advantage of and disrespected by this app. They stole my money.
This app stole my money. They offer memberships at monthly rates yet charged my card nearly $500 for the entire year upfront. When I complained they REFUSED TO REFUND me. Their pricing is deceitful. Their customer service is lacking and they communicate poorly. I am very dissatisfied that I was deceived, taken advantage of and disrespected by this app. They stole my money.
Tip for consumers:
Beware that when you sign up for the annual membership that although it says a low monthly rate, they deceptively take the fee for the entire year up front. They also refuse to refund you.
This site is a scam. The site doesn't work. You can only swipe 15 people/day (Even with a "Black Membership that cost $150!). You then get people from out of your zip code or not what you want. And if you want to talk to them, it costs more money!
STAY AWAY FROM THIS WEBSITE.
Tip for consumers:
STAY AWAY FROM THIS WEBSITE.
This dating app is nothing but a waist of time. I feel like I'm at a cheap Vegas hotel.
The first problem is the settings don't hold the location thus it's impossible to fine local connection.
The other issue I had is one week after joining is my account was suspended without violating any of their ethics rules. It took several emails to CUSTOMER SERVICE and a lot of boiler plate responses. When I named the issue and asked them to specifically look at my profile my account was restored. They did credit me a couple of weeks that I missed. Way too much work with absolutely no matches in my area but if I wanted to travel thousands of MILES I might get a date.
Tip for consumers:
Custmer service is responsive.
I am a classy girl looking for a special
Man who also speaks appropriate as well. Luxy has terrible customer service. Will unfairly delete you and does not respond. Not cool
Tip for consumers:
I was disappointed.
This app is a scam. It doesn't work, I paid 168 euros and I couldn't dowload the app, it kept asking me to
Upgrade whenever I was using it. When I contacted the customer service they simply led me on. I said that I wanted a full refund for an app that doesn't work. 100 e-mails ended with them telling me they can't issue a refund. What a waste of time and money! Plus, even while I was using tge limited version, the quality of profiles on this "high-en app" was really extremely low. I am suing them right now through PayPal.
Luxy is the best mobile millionaire dating app I used. It's available for rich singles and easy to get a perfect millionaire match. It's like a tinder where you could play cards to meet someone you could like or pass. It's a gorgeous dating app and you could get it on Iphone and Android.
Tip for consumers:
millionaire match, millionaire dating app, millionaire matchmaker, cool, effective, fun,best
The people yes are very good looking and professional, but there's no way to really meet anyone who is local they give you matches of people in other countries. It's ridiculous if I wanted to waste my time looking at people from Amsterdam and London, I would get a plane ticket there and visit. Do not waste your money or time.
Tip for consumers:
Waste of time and money
This site is all about money,i thought paying for black membership will allow me to swipe unlimited but it didnt happen.they will only give you 60swipes and your next swipe is after 24 hours again and if you want to swipe its another payment again.really limited offer.
This app is clearly more focused on making money than helping people genuinely connect. Even if you pay over $350 for a yearly membership, you are still prompted to pay hundreds of additional dollars for trite features. Their customer service is avoidant/evasive. They will reply to you answering a question you didn't ask whilst avoiding the one that you did. After paying quite a significant amount of money for a membership, you are given a maximum of 60 swipes a day, and this finite amount of swipes per day can be wasted on people who you have no chance of connecting with (for example, a straight woman will be shown gay men and other straight women as options and will have to use one (or more) of their allotted swipes on swiping left on someone with whom you never could have had a connection). Additionally, you may also be shown people whom you already swiped left on a day earlier, and have to, yet again, use another of your finite number of allotted swipes to swipe left on that person, AGAIN. When asked about this, the company simply said they haven't built that filter feature yet. Give me a break. This app is a SCAM. Do not spend one penny on it
Tip for consumers:
A tip for others who might use this site is to NOT use this site. Cash grab; very scammy; are taking advantage of people who are trying to make genuine connections
App always crashes, most members are 6000 miles away so if You are from Europe be prepared to find matches from LOS ANGELES, many users are not verified nor luxy black and make less than 100k a year. Is it what you call UPSCALE HIGH END? Lol
It is obvious the owners are filling the app with fake profiles, to try to lure people in. I have seen convicted felons, ***offenders and when you report them they do nothing.
WASTE OF MONEY and very expensive for nothing.
The positive reviews are probably bought by luxy lol
Tip for consumers:
DO NOT SUBSCIBE NOT WORTH THE MONEY
THEY HAVE NO REFUND POLICY
Complete scam with a fancy website. Many fake profiles. Poor customer service. Nothing good to say, many of these sites are ok and bad, but this site is really bad. They will steal your money and will auto-renew even if you cancel.
Tip for consumers:
Do not let the site entice you into giving them money. Complete scam and waste.
This is a nightmare! Gosh I hated this site so much.
Took my money severally and I kid you not, sneaked into my mail to take out the reciepts when i asked for refund, be very careful omg
Tip for consumers:
This site is horrendous
First, you are not vetted, so the whole idea that they have millionaires is a lie. The worst customer support ever! Took nearly $500 and would not refund. No men in my age group (early 60's). They keep asking to change my "preferences" because there could not come up with even two guys in my age group. I could go on but I will spare you. PLEASE DO NOT USE THIS SITE!
So read your terms n conditions like an adult.
Best u can do is cancel it so they can't keep charging you. Meaning anything u paid up front weather it's a yr or one month they keep.
So get to canceling I guess cuz do u really want to be charged next yr n they won't ask they'll just take it out because u agreed to it when u signed up. Do people read any more?
Tip for consumers:
Beautiful site just seems like more problems then answers .
They take $700 for 3 months and then band my account for no reason they say I'm fake account who is fake paid $700?
Worst of time and money. DON'T! It doesn't matter what age range you set for your matches, they match you with any age. I had put from 45 to 60 years old, they match me with 20s and 30s. And you only get a few matches a day even as a "Black member". It's Rubbish.
Tip for consumers:
NOTHING HAS BEEN HELPFUL. I WORSTED MY MONEY.
I have a love hate relationship with Luxy. I am currently a Luxy Black member and once I got onto the site, I liked it. Getting onto the site, however, took a month, after I'd paid for my membership. The day after buying my monthly membership, I was not able to gain access to my account and was loced out for 3-1/2 weeks. Customer support was useless as their is no way to speak to a live person. I literally spent weeks going back and forth by email with them. Their emails told me to take actions, none of which worked. It took 3-1/2weeks of going back and forth with tech support to get me into my account, and then four days after getting access, I was required to renew. I asked customer service to credit me for the time I was not able to be on the site, they wouldn't hear of it. When I asked to get contact information for a manager, they withheld it. Luxy is an expensive, exclusive membership, I am shocked that one could get better service at a McDonalds. If you can get on the site, and are ok with being given matches from all over the world, I think its a good platform. That said, I would recommend not having any problems. They are not interested in and are loathe to do anything to resolve them.
Tip for consumers:
Luxy may or may not have candidates in your city. A significant percentage of potential matches are from out of the country. Many of the male potential matches live are from Florida.
The site's technology is antiquated and difficult to use. Technical support is aweful and there is no way to speak to someone by phone. They reply to messages once a day which means that it can take days and weeks to resolve problems.
Customer support is beyond bad. It is better not to need anything from the
I wanted to use my computer to go on the site to search...I kept getting a message "Not Authorized" when trying to access on my computer. Through emails, because the Texting function didnt work they said I couldnt use the computer! Well the App didnt work too much better either. Also I was suppose to be a Black Member & didnt get my Black Member status until 3 weeks in...I couldnt control the states/country or age I wanted to search! What a waste of time...I was getting boys that were contacting me in their 30's not ages I would ever consider dating and men from out of the US...I have no desire to date someone from Europe, complete joke! I asked for my money back & they of course would not...Thank goodness I only signed up for one month to check it out first! Complete JOKE!
Tip for consumers:
Only pay for a month to start...do not sign up for a year in the beginning
Be very careful with this app, they will continue to charge after cancelled. The app itself, very suspect on genuine members.
Tip for consumers:
Fraud
Luxy dating has had some computer issues lately. The thing is, they always have computer issues. It's the most glitchy dating app I've ever seen, and coincidentally the most expensive, as well. I had to stop using it on my laptop, and switch to my iphone. I had complained that I suddenly wasn't receiving responses, for about a month, and they condescendingly wrote back, "We're not responsible for whether people respond to you." So when they wouldn't help me and I switched to my phone, there were suddenly 80 messages sitting there waiting for me. Hmmmmmm.
So now I can't sign in at all, and I get one email response per 24 to 72 hours. They just don't care. Why should they? They already have my money.