Motorcycle House

This company does not send the order. They have no customer service. Promises of the order being sent the next business day are nothing but lies.
I don't mind waiting longer if the company is upfront about timelines but this company has done nothing but lie and I'm still waiting for the order to be shipped.
Save your money and yourself a lot of frustratrstion, do not deal with this company. If this is not resolved all I will progress it to ACCC.

I order $500.00 worth of saddle bags and pillion seat bags from them, after two weeks i started to call the phone number - it is not even an Australian company! Links back to somewhere in the US. the first time i got through, they told me the order was on the packing table being sent today. I waited another week. They cancelled the order. Then told me they were going to refund in 3 working days - it has now been 7 working days and no refund.

I always get my product on time and the quality of their bags are well made good quality overall and strong. I would recommended everyone to visit this site & purchase good quality products.

This company has the worst customer service! I've paid for a product MONTHS ago and not so much as a shipping order yet! I can't even get in touch to ask for a refund because no one answers the phones, responds to emails or social media messages. Absolute disgrace!

Catherine, she helped me to select best Motorcycle Jacket. Excellent Customer Services and Great product with reasonable price. Soon will purchase one of there Motorcycle Vest

The company offers awesome products and top notch customer service. We had such a great experience which was further enhanced by the unparalleled support by Kiara. Time and again your company comes thru for us. We cannot thank you enough for your support and customer service. The products are amazing and the savings are incredible! We would definitely recommend to all of our friends.

Great customer service by Scott Adam along with great gear. Fast shipping. I always get my product on time and the quality of their bags are well made good quality overall and strong.

The quality and styling of the Viking Vest is outstanding! The stitching is solid, the hardware is strong and the quality of the leather is great! The leather is soft yet holds it shape. The interior pockets are great for concealed carry of just extra pocket space. The lace up sides give it a stylish and edgy look. I am very happy with my purchase and would definitely recommend! N Catherine Josephe was the best to work with. She answered all of my questions for an easy and quick purchase!

Motorcyclehouse.co.uk Company with suspicious activity. Avoid, they stole your money and send you rubbish. You never will be answered after you pay them. When they answering then only asking to wait for 2-3 hours, not to worry and promising to sort it out, what never happens. They lie all the time that your order processed, item shipped, then delay happened, then something else, then that money will be refunded, they will sort it out and never ends. Endless story, do not believe them. They are hiding under fake names: John, Chris, Mark, Steven etc.

Great customer service by Joseph Lampson along with great gear. Fast shipping. I always get my product on time and the quality of their bags are well made good quality overall and strong

They took money from my account for the boots, I called 4 days later asking the status. Julio was rude and offered no help, said they ship out of Chicago no idea when, it could be 30 days from now, if an item is in stock ship it, if it's not in stock don't sell it, pretty simple, I asked for my money back so we will see if I get it.

Im always impressed by the courteous service and great products. Everything Ive bouhht has worked out great! Thanks guys.

DO NOT BUY FROM THIS COMPANY. They failed to send one of the items in my order, and it never turned up after waiting for weeks. The item that did arrive was the wrong size, so I stupidly ordered the smaller size. The items that arrived were extremely poor quality, the kind of gear you would see at a market stall in Pakistan. Weird fit, poor quality zips, low quality materials all over.

Returned all of the items, paid $45 return postage, then they only issue a partial refund on both orders, saying postage is non-refundable. So after 2 months of mucking around, I'm now out over $100 with nothing to show for it.

I believe this company is simply drop shipping items around the world, likely from low quality suppliers. I will never deal with them again, and would encourage everyone to avoid them. Easily the worst online shopping experience I have ever had.

I am so beyond happy with my jacket from the Motorcyclehouse! Not only is the quality better than I expected but the customer service is great! When I had a question about shipping it wasnt hard to get response at all! Highly recommend!

Ordered and payed for a set of saddle bags from motorcycle house UK on august 12 and they still have not shipped one month later. I have tried reaching motorcycle house UK on several occasions by both e-mail and phone but no response. I finally got an answer from Chris at, so far as I can tell, the US branch after which the order status changed from "awaiting fulfillment" to "awaiting shipment". This was two weeks ago and the bags still have not shipped...

For motorcycle house: the order number is ******* if you actually have any intention of fulfilling the order.

/Magnus Alm
Sweden

Awesome customer service by Scott Adam along with great gear. It did not take any time to receive gear.

I purchased the Viking brand motorcycle jacket and love it. Quality product, plenty of pockets and very comfortable. The people that work there are very friendly and know the business. I highly recommend their products. Catherine is a pleasure to speak with.

I absolutely love my new Viking Cycles jacket! Great customer service. Scott Adam was super helpful in making sure I got my new jacket in a timely matter and that I got the correct size. My Warlock Women's Motorcycle Mesh Jacket fits great and has great protection in all the right places.

Love The Company And Customer Services Was Great They have Such A Nice Products
I had A Issue About My Product Talk With Livia Braz And She is Really helpful Very kind.
I Will Surely Look Up for More Products in Future Soon
Thank You For Your Great Customer Services

The product is great. The bags look great and feel very high quality, shipping time was reasonable, and communication from Motorcycle House was great. Thank you for helping me out on this Scott Adam! You did good! :)

I've ordered a number of products from Motorcycle House and they've always been fantastic. Catherine Josephe is very helpful and answered all my questions before I ordered. The products are very well made and use sturdy leather, and are an excellent bargain! I will definitely be ordering from them again.

The customer experience provided by representing the company was very good and I will be coming back for more items in the future.
Thanks!

After using the gear purchased from motorcycle house for awhile, I can say it is terrific for staying safe without spending $500 on a jacket. I recommend their gear to my friends and will continue to do so. Their customer representatives and easy to reach and always willing to help!