MossBerg

I wanted a pump action shotgun and the debate between the Mossberg 590A1 and the Remington 870 is legendary.

So after speaking with Peter Boruchowski "a key account manager" and Javier Contreres as well as reading a myriad of articles online and speaking with friends and several Gunshops I still wasn't certain.

So, trying to keep the business near where I grew up I settled on a Mossberg 590A1 model #*******.

It took about 8 days for my shotgun to arrive, I couldn't wait to get it home, clean it up and then off to the range.

I got it home and when I opened it realized I had received a mix match of past on a receiver that didn't resemble any shotgun Mossberg owned. A Frankenstein shotgun, it seemed made of odd parts.

When I phoned Mossberg and spoke with Javier Contreres a customer service manager he informed me that "just because I see a gun on their site doessn't mean that is what I will get if I order it".

Is Mossberg kidding, that is the definition of bait and switch.

Eventually I got Javiers manager a Peter Boruchowski, on Mossbergs site his title is "key account manager".
Peter felt that he would look into it and offered to send me the right parts that should go on my receiver. I said flatly NO, I didn't know what else may be wrong and wanted a new from the factory gun. There are no model *******'s to be had I was told. So, I said I would decide what I wanted to do and call the next day.

The next day I phoned Peter and said I had decided to go with the basic 590A1 model #******* and that for my troubles I would be happy if Mossberg would put their heat shield over the barrel and a picatinney rail on the receiver for an opti if I chose. This represented approximately $50.00 worth of parts at retail price, less than 10% of my cost for the gun and inconvenience.

Peter said he would try to get the basic gun to me, but they had none in stock, no *******'s either, hmmm. They had a production run slated for May and he would "try to steal" a gun for me. He would not have a heat shield nor a rail placed on the gun and he felt insulted that I referred to the mish mash of odd parts on the gun I had received as a Frankenstein gun. Surely his cost on retail parts is less than their retail price of $50.00.

No guns in stock... what if i had needed parts?

I returned the Mosberg abomination back to the store hwere I had purchased it, called Remington. They explained what I wanted from my description, had it in stock and would be happy to help me purchase it and for $250.00 lesss than the Mossberg.

I have a Remington 870 in my home as we speak and am thrilled with it, the slide is silky smooth compared to the Mossberg, its lighter and everyone I have spoken to from Benelli to Gunshop workers and owners to friends that shoot, pretty much everyone that owns one loves them.

I'm happy to be part of the Remington family and am done with Mossberg.

Beware of Mossberg is all I can say and double check that what you arder is what you will receive!