MichiganBulb

Plants arrived very late in the year with snow on ground

They didn't survive the winter

Unless store credit received less shipping. Total loss

I will NEVER buy from Michigan Bulb again. I ordered on July 10,2022. They took the money on July 11 with a promise of shipment on September 8,2022. I called their customer service on September 26 and the shipment hadn't been sent. No notification from them; even though they had a shipping address they explained that they had no way to notify me. Since reluctantly giving them my email, they have flooded my inbox. My order arrived on October 11,2022.

Ordered a kit from them. Some plants didn't grow. I contacted them and they gave me my money back no questions asked.

I ordered a 4" potted hydrangea plant. I received a lifeless bulb. I reached out to customer service and they told me it was my job to bring it back to life, as shipping causes strain on horticulture.

Mind you I paid $10 more than my beautiful plants I received from Brecks! They will not refund you your money. Do NOT EVER SHOP Michigan Bulb! They're ripoff's.

I received my plants on the 8th day after shipping. Some was certainly dead, some showed life. The live plants suppose to come within 3, max. 4 days. The worst part with this company that you don't get back any money. I will never buy from them again and will not recommend. I don't know why they are Michigan, if they based in IN.

Today a received the tri colored butterfly bush I ordered. $30 including shipping. 4 in pot, a disaster of a plant. Never again! Leaves brown and broken, soil dry to the point it is dust, almost completely fallen out of the pot into the bag it was in.

This business is terrible do not order plants from them. I ordered flowers on March 23 and it is now June 1st and still have not received all my plants. Some of the others I have received were dead or almost dead. I will tell everyone not to use this business such a rip off

Order #*******200

I got the Buterfly Bush I ordered. It arrived with the leaves falling off. When I called, I was told to wait 4 weeks and if it was still I was told the item was out of stock, that I would get a store credit. I asked about refund. No refund... store credit. I will not purchase from y'all again. It irks me to be required to look at your catalogue so I can get my money's worth.

I ordered Tongariro Hardy Orchid. Arrived a small bulb and came with disease (Glomerella cingulata, see photo). The disease spread to my orchid green house very fast in just 3 months. A lot of my orchid got big troubles now.

Last year I purchased $90.00 of multi color calla lilies. Many of the bulbs never came up and the ones that did all came up white I call Michigan and they provided me with a credit towards a future purchase. The additional items I received. Were extremely poor. The ornamental grasses were the size of my baby finger and non survived the winter. Plus I still waiting for items that would complete my order. I am extremely disappointed with the quality of the items I purchased.

Purchased $300, about half grew, some was back ordered and never received, some took 6 weeks to get. Not good experience.

I ordered a number of items from Michigan Bulb this year (the very beginning of April). Two items ended up backordered, and would have arrived so late they would have been pointless, but no one reached out to me to inform me. In the first shipment, half the plants arrived dead (and JUST past the season they would have bloomed). In the second order, which *finally* arrived the beginning of June, yes, a full two months later, one bag was completely empty except for dirt! I checked it three times over to make sure I wasn't missing a teeny, tiny plant and... nothing. I would never use them again. Check Fast Growing Trees or Spring Hill Nursery instead.

I came across this company on the internet. Prices were reasonable, pictures were deceiving, showing beautiful flowers. I ordered 3 garden kits at over $150 worth of plants. I received an email that they were shipped. I waited a few weeks and nothing. When I contacted the company they couldn't find my order. I had to supply the order number and dates. They shipped " new " plants, not the ones I ordered. They came ragged, moldy, I planted them anyway with a hope and a prayer. Less then 5% of the plants showed signs of growing.

Ordered 3 Elephant ears bulbs, planted when suggested, 1 out of 3 bloomed, the other two are dead. Not quality at all. Never Never again will I ever order from this place. I would inform Michigan Bulbs, but they would just give me store credit, not interested in any of their products ever again

Date of experience: April 21,2023

I ordered 150 bulbs - iris and grape hyacinth. The price was reasonable and they were shipped promptly. Five of them came up. I contacted customer service by phone (bad connection with India) and a very helpful "agent" issued a merchandise credit. I used it for a flower pot. Customer service good, merchandise lousy.

I was going to order a hybrid begonia from them but they don't even sell the most flowers in the US. So nope I'll order frome home Depot or some other place ridiculous you don't even sell seeds of the one. Morning glories what a joke! I can't add a photo because I didn't purchase from you. Thank goodness

Received an email for Free Shipping (without a code or minimum $ order). Ordered items and was charged over $10 for shipping and handling. Contacted customer service twice. No response. Still have half an order pending for Fall items and not sure they will even arrive.

This was 24 hours ago. Still no response. From anyone.
I'm disappointed with my order for several reasons:

1) Delivery. Fedex is notoriously bad in this area. They claim no one was here on Saturday to receive the package; but there is no indication on video camera that anyone even tried. We have surveillane cameras on each door to the building (I had it sent to my work address); and no one turned up. So this is pure and simply a lie that anyone tried to deliver.

2) Planting instructions. There were no instructions included in the package for handling the plants, despite the note in the package saying "planting instructions: consult the growing guide included in your shipment." See point 6 below.

3) Packaging. It has been below freezing for several days in the past week. The plants were shipped in un-insulated cardboard, inside a plastic bag with a few shredded remains of a magazine (?) across country for over a week, plus the likelihood of them being in uninsulated fedex vehicles at below freezing temperatures. It is highly unlikely that any of them are viable.

4) The mongolian apricot plants. These are tiny, sorry little things. While I certainly didn't expect full grown trees (!), these are a joke. 11" above root jokes.

5) I spoke to "customer service" yesterday and relayed all of this. The first thing the woman did was answer that there were several other items due to arrive which were on backorder and would not ship for a few weeks. When I asked what this had to do with my complaints, she seemed mystified as to how to answer and said, "could you repeat that".

6) The basically useless customer service person I spoke to promised to send me planting instructions, by email, yesterday. What a shock. Nothing came. I have checked my spam, trash and inbox. But there's nothing.

While I will wait to see whether any of the plants you sent actually survive and will wait to see what the rest of the order looks like, I have to say so far this is the single worst experience I have had in my life with ordering plants online. Michigan Bulb has performed SO BADLY, I honestly don't know what to say other than that I am very unlikely to ever use you again, let alone recommend you to anyone. Quite the contrary but I will refrain from google or other reviews until I see what you do to rectify the situation.

I received 3 eye candy hibiscuses with beautiful pictures listed on the website. I order this plant because I purchased 12pcs in a local nursery 2 years ago and all live and make my yard beautiful. When I purchased from Michigan bulb this time because my local nursery is out of stock, what I received are 3 dried branches, 2 look dead, 1 still has a couple of leaves. When I contact their customer service and sent pictures to them, they told me they only credit me 1 which looks dead, the other 2 still look green. The credit they refund is to buy from their store, not fully refunded. The out of stock item refund I still haven't received the money as I was told they refund me to my credit card. The two Lilacs I ordered are in two tiny 2" pots not like any type of trees. The customer service lady is very impatient and told me not to worry about my money.

I ordered a gift for Mother's Day on 4/28 charge credit card on 5/2 never shipped. I called too bad out of stock.

Would give 0 if allows to. I ordered $200 worth of bulbs and plants and after 2 months of waiting for them to ship I called and asked where my order was as every time I looked at my order the ship dates got pushed back farther and farther. I was told that orders are shipped according to the DNR prescribed time for growing! I told them I live in northern Illinois and by mid Jul (when my order would be shipped to Me), my growing season is half over. So I canceled my order. Waste of time, money and effort. Went to the store and got the same items and had them the same day. If you like the runaround order from them if not go to the store or purchase from a better company.

If I could give a ZERO, I would have. Ordered $97 dollars of raspberry bushes. ALL IN STOCK when I ordered in Feb 2022. Now the estimated delivery is JUNE. I tried the chat on there website only to be told NO ONE was available. I explained that I wasn't happy with the delay. I got an e-mail back telling me exactly what I saw on the web site for deliver from
Sincerely,
Parveen #4620
Customer Service
I called customer service and talked with Glen, He told me he'd put a "rush" on the order. I felt like it was a trained response tactic to get me off the phone. So I ask. His response was all the phone conversations are recorded. I then asked will it change anything. He told me he did what he could do. So now HALF the growing season is over before the bushes are estimated to arrive. Won't buy ever again, Hope this helps Dave from Rochester NY

I bought a lot of plants from MB. My whole garden is basically from MB and their sibling
Company SpringHills.

They had excellent offer on bareroot roses.
I bought about 30 bare root roses from them and 5 own root roses. Quality was
Very good.

Their bulbs (daffodils, dutch irises) are good quality as well.

I was refunded, for everything, what didn't grow, without any problems.

As I live in Los Angeles, they offered very unique lilac, which blooms
In my zone and has a "real" lilac scent.

Btw, I received "starter" plants, lilacs were about 4 inch tall, roses were bare root,
Own root roses were about 6 inch tall. Roses now are beyond 5 foot tall, lilacs are
About 2.5 tall. One of the peonies even bloomed (in LA!). So, don't be discouraged to receive
Little plant, it will eventually grow.

I can only recommend this company.

Thank you