Menards

Cannot believe the $#*!s at Capital One that administer the Menards Big Card they are Crooks on an $18.02 bill that was paid less than 24 hours late incurred a $17 late fee that is horse$#*!.
After over 20 years of being a big card member and spending tens of thousands of dollars at Menards I have now canceled my big card account and shredded it and will never ever deal with Capital One in any way shape or form ever again in my life.
I may still use Menards but it will no longer be my first choice.

For what's it worth Menards has benefits health dental vision 401k,not many big companies don't have that.

Be careful what you purchase at Menards, they sell products with "Made in U.S.A". On the packaging but this rather deceptive. A lot of "made in America" is kind of true in the legal sense but is in reality companies from China who set up shop in the U.S. with Chinese workers, and Chinese material shipped in. The end result is that you are getting the same inferior Chinese products as before but inder a new umbrella. Check out the companies history carefully and read customer reviews befoe making any purchases.

Bought a washer at Menards with a 5 year protection plan. Allstate apparently pawned this warranty off to some no name company called Amynta afterwards. They sent a tech out a few times and never fixed it. Now they're saying it exceeded their limit and they're no longer liable. I'm upset with Allstate for not sticking to their agreement. I have to buy a new washer (and dryer so they match) even though I have a warranty. Menards really needs to look into what companies they go through.

Menards facts. They put returns that are used back in stock. If their rebates fail, they tell you to contact the office and they tell you to mail them back. This company passed the buck all the time. Menards sucks. No stars for you! You got 1 star cause I was forced too. Menards sucks. No nice way to put it.

Menards is usually my go to store, but I have been in line for 20 minutes to check out with two flower pots. If they don't improve staffing, and get more cashiers in the garden somewhere, the busiest place all summer, it is not worth my time to shop here anymore.

I rarely go into menards any more because they don't honor there 10% back sale. I called and was told I had to get on line and take care of it.

My order 8/28/2023 Massachusetts delivery was timely and packaged very well. Product as described. Compliments to the shipping person who taped all exposed seams on the shipping box

Don't order anything from this store you will get stuck with garbage and no phone to call only emails and nobody will solve the problem

This has to be the worse place to shop for customer service and their ridiculous rebate policy. I was told by a manager at Menards if I was within a few weeks of the rebate period I would get a rebate on $1900 of tile! Nope refused it. I paid cash for the tile and had a previous rebate for $192.00. Well when I returned a few boxes they would not give me cash back but only a store credit! I had my receipt this is ridiculous! I told them besides using that store credit I was never using them again! Go Home Depot and Lowe's you have far better customer service. We have done 30 houses and four farms Menards lost a good customer! CUSTOMERS BE WARE!

The only thing I can complain about is this 11% rebate. I have found that a lot of the employees don't understand it and they give you the price of with the rebate and that was not what I was looking for because honestly I feel that the rebate should be taken off at the registered like Lowe's does don't have to be 11% okay could even be 5% at register or the card. I have waited three years for my rebate that I sent in still waiting. So I feel that if Menards would actually give the rebate either at register or lower their prices or not necessarily give it 11% but maybe try to go ahead and give it at the register that is more or less with the whole situation should be at the register that's where the consumer will save money not have to wait for it I would shop there all the time.

They need to stop posting final price after rebate when you get no money back after the "rebate"
Menard's advertises products with a before and after price with the rebates. After looking at the fine print you save no money and the final price is a lie. You get no money back after the rebate, but instead get store credit.

Travis at the Wichita west store was helpful me find everything I needed. He asked for clarification when he was not certain. Great employee!

If you decide to work outside yard the receiving manager is rude and likes to stare and treat everyone like little kids and I seen lots of people quit because of this manger and I think he should be fired and I would not work at the Wyoming Menards

You have to be psychic to shop on the right day for the rebate unfortunately I am not. I avoid shoping here.

I was looking to buy a recliner, they had one in their Black Friday ad. I asked the guy if they would load it and tie it down and he said yes. So when I went to have it loaded the guy used a forklift to put it in my truck. First mistake was he left the pallet under it.then I asked him if it needed tied down and he said no its good. Had he said it did I would have but he said it was ok. So less then 2 miles on the highway it blows out and breaks on the side of the road. I called them and they said too bad but not their problem. Horrible customer service and lies to you to make the sale.

Bought my kitchen flooring and cabinets from Menard's. So busy it took a while to get to a designer but once we did the designer took time to show us selections and answer the many questions we had. Pricing was outstanding. Checkout for a first-timer takes some getting used to. Be certain to pick up your rebate slips before you leave the store.

Delivery fulfillment was not too good. The delivery team (outside contracting) was wonderful however, store gave us one date then changed to another. Then store cancelled the delivery due to weather and never told us. Following day they only delivered 1/3 of order and one cabinet was damaged. Day after, we thought we had it all but found out one cabinet was still missing. Delivered after the weekend. Had to cancel the installation for the scheduled weekend.

Overall, it was pretty good and the kitchen looks fantastic!

If Icould give them a zero I would. Nails
All over the driveway you end up with
Flat tires. They do nothing to
Compensate you. Another incident I
Purchased a brand new refrigerator
From them with cash. Got it home it did
Not work. Immediately ( next day)
Notified them, They told us we could not
Return it to the store. We had to have it
Seviced three times in order to get a
Refund. That's just their policy they said.
Sure enough three different times after
The service guy came out and said it's
Irreparable all 3 times... Got it back to
The store and they said now we can only
Give us an instore credit, because it had
Been over 30 days. Which by The time
You have the service guy come out say
It's broken,wait twelve hours, See, it's
Still not working, then called the service.
Guy wait another week for him to come
Put. Etc. It had been 32 days only
Because The service guy had made 3
Different appointments in that monthand told us from day one that it was
Defective. Yet they only wanted to give
Us an in store credit instead of our cash
Back. Over $1000. I'm sorry, but nobody
Is going to tell me where to spend my
Money and it definitely will NEVER be
Menards! I did not leave without
Getting my money back let me tell you
That. Unfortunately, it's not the innocent
Workers but the higher ups. Menards
Listen up. WORD OF MOUTH WILL
BANKRUPT YOU!

Our cabinets came in damaged and of the cheapest quality the legs in them broke when ya went to move it. Their laminate butcher block counter tops are vastly overpriced and we asked for real ones and paid for real ones. They sent us the wrong counter tops this was the worst waste of 7000 dollars I have ever seen in my life I will no longer be shopping at menards ever again it's pathetic that you pay for quality and get the bottom of the barrel crap shoot that's cheaper than the shoes on my feet. It took forever to get them and worst than that they had them for a month and a half and never texted or called the measurements were completely off and the staff were so unprofessional it wasn't even funny 1000 dollars for laminate counter tops and could have gotten them from Lowes for 180 bucks never again

Purchased cabinetry from Menards from Belleville Michigan but has been a complete disaster. Ordered 19 items and only 4 was not damaged or wrong. Re-ordered replacement parts nothing but a hassle. Cabinets were, broken, overspray (dif color) peeling of paint., easily whip off paint, cracked, wrong. One panel looked like they snapped it over their knee, besides it being out of square. Still on-going. Rude Cardell representative. Made our customer cry! I have the plague now, nobody wants to deal with this disaster. Who's going to pay me for all my time to resolve this fiasco? Zero quality assurance...Filing a complaint with Menards, but who knows.Too many photos to show. Manager has them all!

I ordered 4 32oz cans of gas mix.i ordered it online because my boyfriend could not go in at get it. Surgery so I thought I would save time.but it took me longer to get it. I had to walk all the way back to receiving at pick it up.they had no bags back there to put them in. But this is not the end then I had to go to a register to check out my order so it gets registered that I paid for it and picked it up.yep another Waite I might as well gone in shop myself and saved me time. Well I learned my lesson no more online order from Menards. It may be it would work if it's is a large order and heavy so they can load it. But don't get small orders. It may not be like this in all the Menards. They need a better system for online order.

I bought 25 bottles of Heinz Hot & Spicy Ketchup but when they arrived they were all well past their 'best by' date. I asked for a refund, but not holding my breath.

Ordered composite woods decking materials. They dilevered half of it damaged. Called on May 27th and they ordered a backup for the damage decking. I was told it will take one to 2 weeks to get. Till now I didn't get anything and after calling the store in Homer Glen they send an email telling me that my back order on June 20th will be in in July 5th! They are lying because my back order was on May 27th. I bought about $20k of materials and that what I got, very bad service. I'm