Jmagroup

I join the numerous consumers who complain about the shoddy and poor business practices of this Fidelity Warranty Services outlet.

On 10-24-23 I received and mailed cancellations forms for both the GAP/TLP and the Maintenance Prepaid Service Plans.

I was told that I'd receive the refunds within 2-4 weeks. Today is 12-6-23 and I was told via phone call that, although the dealership had closed out the GAP plan, the traded vehicle was still under my ownership.
How absurd! I also bought into new plans for the car that I purchased.

At 76 years old I tire of transacting business nowadays in what has been the GREAT USA. Consumers owe, we get threatened and intimidated, regardless of good payment habits or circumstance. We are owed, we have little recourse to fight the capitalist corporate monsters.