• IMEI Doctor

IMEI Doctor

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Overview

IMEI Doctor has a rating of 1.5 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IMEI Doctor most frequently mention premium service, total scam, and icloud unlock problems. IMEI Doctor ranks 82nd among Unlocked Phones sites.

  • Service
    51
  • Value
    51
  • Shipping
    42
  • Returns
    48
  • Quality
    49
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
1

Instant Feedback

2,953 reviews

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Placed the unlock service order on 7/19/19 and was asked to pay $100+ more for the premium service.
How would you rate IMEI Doctor?
Top Positive Review

“Thanks for Doctor Unlock if sucses I must be unclok...”

Joao A.
3/7/20

Thanks for Doctor Unlock if sucses I must be unclok every one all Phone whit my Account Thanks for Help

Top Critical Review

“Scam don't waste your money”

Mike B.
11/7/23

Paid two different payments total of £74 to unlock icloud account then some story saying can't be done won't refund my money offered a credit note total scam don't waste your money

Reviews (301)

Rating

Timeframe

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Reviews that mention popular keywords

premium service (42)
Thumbnail of user mjboyce75
1 review
1 helpful vote
November 7th, 2023

Paid two different payments total of £74 to unlock icloud account then some story saying can't be done won't refund my money offered a credit note total scam don't waste your money

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Value
Shipping
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Thumbnail of user mateor28
1 review
0 helpful votes
February 5th, 2023
Verified purchase

Just poor, horrible and non-existend "help" from this company that claims to fix the icloud locked services. You just lost money folks.

Tip for consumers:
Be aware.

Products used:
Nothing

Service
Value
Shipping
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Thumbnail of user janek412
1 review
1 helpful vote
February 7th, 2022

Wish I had read the reviews more. Total scam site. Save your money and be sure you research who you go with thoroughly.

Tip for consumers:
Avoid! Avoid! Avoid!

Products used:
Iwatch unlocking

Service
Value
Shipping
Returns
Quality
Thumbnail of user nerod3
1 review
0 helpful votes
July 23rd, 2022

A scam. Unfortunatelly. First they will charge you a fee, which will entice you to follow through with the unlock. Since you've already lost £20 approximately 34.52 USD. After that they will send you a sham page in which will have a timer. However, mine has been stuck to 99% for weeks and "Tim" completely stopped communicating with me. Please avoid losing your money. This company is pure scam.

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Value
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Thumbnail of user jr497
1 review
0 helpful votes
February 22nd, 2020

Scam do not believe them I was scammed I did pay all together £49.99 and iCloud was not clear I did ask for mor money extra premium do not believe them

Thumbnail of user mikej1726
1 review
3 helpful votes
December 10th, 2022

Have been waiting almost 7 months and nothing. They said it wouldn't cost more after initial payment... asked for more money saying they needed to use another program or whatever for my activation unlock. They kept sending the same reply whenever asked about it. Seems like a big scam to me and guessing all the good reviews are by fake people. Don't waste your money with these guys.

Tip for consumers:
Don't!!! Will ask for more money and won't give a refund, they will give you credit or whatever to use on another device. So if you don'rt have another device, there goes your money..and even if you do have another device..the odds are high the same thing will happen again having to pay more and they can't do it (supposedly) Think it's just a scam for money.

Products used:
Iphone Activation Unlock

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Value
Returns
Quality
Thumbnail of user isaiap
1 review
1 helpful vote
May 18th, 2022
Verified purchase

Purchased a phone unlock charged at 19 pounds than an additional fee was required to unlock the phone,

After a few days they send me a message that the Imei was wrong or network was wrong, but both checked and were correct.

Run from them do not waste any time and money with these scammers.

Service
Value
Shipping
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Thumbnail of user jasonp1220
1 review
5 helpful votes
November 7th, 2021
Verified purchase

Total Scam do not be tempted. They start off cheap and then come back after a few days with some story of how you need a premium service as your phone was reported stolen or lost. In my case I legitimately owned the phone and non of their lies applied. I bailed out before the final USD70 commitment because I had already spent close on USD90 to get there. They offer no guarantee which is their cop-out.

Times are tough and I HATE companies that are still willingly scamming people.

Thumbnail of user mikej419
1 review
1 helpful vote
October 5th, 2019

Phone unlocked successfully but check prices carefully before agreeing and it takes several days to unlock unless you pay an additional fee.

Thumbnail of user kl284
1 review
0 helpful votes
October 13th, 2019

I had a locked Verizon iPhone 6 and Dr Unlock delivered the preorder right away and the final unlock within a week even though they said it could take 30 days. I am now happily using the phone on another network. Highly recommended. Thank you!

Thumbnail of user curtisl58
1 review
0 helpful votes
January 9th, 2020

The site was clear they could unlock my device, but then they tell me I'm on a long waiting list until they can figure out how to unlock my model phone. Mention it's in the agreement with no refunds.

Tip for consumers:
Don't use this site, try some other unlock site that's honest upfront.

Products used:
Unlock Service

Service
Value
Shipping
Returns
Quality
Thumbnail of user josepht298
Brenda N.
2 reviews
0 helpful votes
April 8th, 2021

Non cascateci è una truffa 28 $ dopo un giorno chiedono 30 $ poi dicono che lo sblocco non è stato possibile e non può esserci nessun rimborso
ATTENTI E' UNA TRUFFA

Thumbnail of user mikeb2997
1 review
0 helpful votes
December 16th, 2022
Verified purchase

Look at the Trustpilot reviews to see how they keep you engaged by taking split payments that add up to £80 and then keep fobbing you off for months before cancelling the order and offering a partial credit note.

Tip for consumers:
Just don't!

Products used:
iCloud unlock

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Value
Shipping
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Thumbnail of user cristians60
1 review
1 helpful vote
May 1st, 2022

I was trying to unlock a galaxy A12 phone, from T-mobile, then I did a payment for the unlock code about US$35.00 but now they are asking for payment about us$150.0, the order is 50% to be completed and they refuse to refund me the money.
They should let people know about possible change not let it in micro letters.

Tip for consumers:
Be careful about the unlock code price, they will may changed from us30 to us190 without refunds in case you wanna cancel the order.

Products used:
Unlock code for smartphone

Service
Value
Shipping
Returns
Quality
Thumbnail of user anastasiosm7
1 review
0 helpful votes
December 30th, 2022
Verified purchase

I GAVE THEM TWO DEVICES FOR ICLOUD UNLOCK AND THE ONLY THING THEY SAID WAS THAT BOTH DEVICES WERE LOST OR STOLEN. I SENT THEM A LOT OF PROOFS THAT THEY ARE CLEAN, BUT NO EXPLANATION NOR REPLY SINCE THEN.
BIG SCAM FRIENDS.
STAY AWAY FROM THEM!

Tip for consumers:
SCAM
DONT WASTE YOUR MONEY AND TIME

Products used:
ICLOUD UNLOCK

Service
Value
Shipping
Returns
Quality
Thumbnail of user graemeb14
1 review
1 helpful vote
November 24th, 2019

Anyone writing a positive review for this company is probably affiliated with them monetarily. They have been unresponsive and haven't provided a service for the two phones I submitted requests for. This is a SCAM.

Tip for consumers:
Don't ever use this service. You will lose your money.

Products used:
iPhone XS Max locked to Sprint unlock.

Service
Value
Shipping
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Thumbnail of user adebisim
1 review
0 helpful votes
September 9th, 2019

I paid for clean unlock initially which I was later mailed after 5days to upgrade to premium unlock and I did. Yet my phone is not Unlocked. Please check and rectify this asap

Thumbnail of user dimitriosf2
2 reviews
1 helpful vote
January 24th, 2021

BUYERS BEWARE, THESE GUYS ARE ONLY GOOD FOR IMEI CHECKS, NOTHING MORE, THEY JUST SCAMMED ME WITH MY OWN IPAD THAT IVE OWNED SINCE 2017, BOUGHT FROM THE ORIGINAL OWNER, USED IT FOR YEARS, BUT AFTER THE LATEST UPDATE, 14.3, IT LO CKED ME OUT, ACTIVATION IS ASKING FOR AN UNKNOWN ******@ME.COM EMAIL ADDRESS, I CALLED APPLE BUT THEY COULDNT HELP, THEY CONFIRMED NOT ON THE BLACKLIST, ISN CLEAN, NOT LOST, NOT STOLEN, NO BILLS OWED, AND ITS STILL LISTED ON MY APPLE ID ACCOUNT, THATS RIGHT, THIS IPAD IS STILL LISTED ON MY APPLE ID ACCOUNT, CLEAN AND CLEAR, APPLE SUGGESTED I SEND IT IN TO THEM FOR DIAGNOSING, I THOUGHT IDE GIVE THESE GUYS A CHANCE SINCE SHIPPING WAS GOING TO COST ME ABOUT THE SAME, THESE CLOWNS SENT ME THE GENERIC BS EMAIL THAT THEY SEND TO EVERYONE ABOUT VOUCHERS AND BS AND THAT MY IPAD IS BLACKLISTED BY APPLE AND/OR OWES MONEY AND NOW I HAVE TO GET THE PREMIUM SERVICE. ITS MY IPAD YOU MORONS! I HAVE TO COVER MY A** NOW, I EMAILED MY CC MY PROOFS, AND THIS COMPANEIS REFUND POLICY AND THAT ITS A SCAM, IM SURE ILL GET MY MONEY BACK. BUYER BEWARE. I HAVE PROOF OF ALL THIS! ALL ON PAPER, SCREEN SHOTS, ACCOUNT DETAILS SHOWING THE IPAD ON MY ACCOUNT BUT THESE GUYS WONT ANSWER MY EMAILS ANYMORE!

UPDATE JAN 15 2021:. IMEICHECK.CO COMPLETED THE ICLOUD REMOVAL IN 3 DAYS! MORE PROOF THAT THESE GUYS ARE LACKING CAPABILITIES!

Tip for consumers:
DONT USE THESE GUYS!!! THEY SCAMMED ME WITH MY OWN IPAD, THAT IS
STILL LISTED ON MY ACCOUNT, BUT LOCKED ME OUT ON THE ACTIVATION SCREEN!! AND THEY WONT ADMIT IT OR SEND ME A REFUND,

UPDATE JAN 15, 2021!!!!!!!!!!!!!!! IMEICHECK.CO UNLOCKED IT IN 3 DAYS!!!!!!!!!!!!

Products used:
ICLOUD ACTIVATION LOCK REMOVAL SERVICE

Service
Value
Shipping
Returns
Quality
Thumbnail of user harmeshk
1 review
1 helpful vote
October 4th, 2021
Verified purchase

Actually i wanted to give negative review of this service. I paid $180 CAD to remove icloud in three different installments, to unlock and now it is over two and half months and still no resolution. After a week of paying third installment when i asked to pay for premium service, IMEIDoctor CEO/Staff Mr. TIM just stopped answering my emails. And now it is been 80 days they just ate my $180 CAD. No reply, no service update and no refund at all. Mr Tim confirmed this premium service is 100% refundable for any reason if order get rejected. The service is still keep on saying "premium Service Required".
I read people saying Iphone 4/4s iclud removed in 5 days. Actually icloud removing is free for any model under iphone 4/4s. If you restore iphone it ll remove icloud. Resetting Iphone 5 and up model does not remove icloud. I just want you to aware of this SCAM of keep asking you to pay multiple time and you ll end up loosing your all money. This site id fully SCAM and worth nothing at all.
These people inclusive mr Tim are professional enough to scam your money by saying this service is refundable. And After that just forget to reply clients.
This IMEI Doctor.com is just SCAM and i am filing Better Business Buero complaint against that.

Tip for consumers:
No one

Products used:
Icloud unlock service

Service
Value
Shipping
Returns
Quality
Thumbnail of user let39
1 review
0 helpful votes
March 28th, 2023
Verified purchase

This i scam. I used the service to unlock my phone but 1 year ago still cant unlock and i cant claim refund.

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Thumbnail of user jaylenp2
1 review
17 helpful votes
January 16th, 2020

I paid to have my phone unlocked in october it is now january an they still havent unlocked my phone ive sent countless emails an no one has gotten back with me i will NOT recommend this to anyone if i could of gave them 0 stars i would if anyone is reading this which i actually doubt someone is due to previous emails going unanswered and his company is DEAD WRONG

UPDATE on january 9th same day i made this post i was contacted by someone over this website about s refund an haven't heard from him since

Thumbnail of user arturob19
1 review
1 helpful vote
November 25th, 2019

That's it a bad company they never answer the email and stolen your money I pay two times and pay extra for fast service and that never happens

Thumbnail of user lerimers
1 review
3 helpful votes
November 6th, 2019

I wanted to unlock my iPhone X. I sent my imei and was told that I needed to pay another 125.00 to unlock it. So I did. After a week and a half they stated that they cannot unlock my device because it's been reported lost/stolen. I've owned the device since brand new and ita currently working on its locked network. ***TOTAL SCAM, DO NOT FALL LIKE I DID***

Thumbnail of user jeanpaulh1
1 review
0 helpful votes
June 25th, 2020

Really slow and not available to contact. Been 2 months waiting for my service. I ordered a service for my device, said to take about 30 days and i am still waiting.

Thumbnail of user kimw426
1 review
0 helpful votes
October 18th, 2019

They state that there's no hidden fee and all prices are final once you entered your IMEI however this is not so. Once you entered your IMEI is states $28 for your device to be unlocked then you receive an email saying an additional fee should be paid before you receive the unlock code that's false advertising. I have attached a photo where they claim there's no hidden fee but will email you about additional cost. They won't unlock your phone just charge you more than what was originally agreed upon. They are a scam! Do not use them! Do not fall for this scam!

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