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  • IM-Entertained.co.uk

Overview

IM-Entertained.co.uk has a rating of 4.4 stars from 658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IM-Entertained.co.uk most frequently mention customer service, hen party, and many thanks.

What reviewers want you to know

Positive highlights

  • Excellent site, fantastic prices much lower than others, brilliant customer service!
  • This was my second time here for a hen party and it was excellent both times.

Critical highlights

No critical highlights yet

How would you rate IM-Entertained.co.uk?
Top Positive Review

“Magnificent, Highly Recommended”

Kevin W.
3/14/15

Thanks everyone at IM-Entertained for absolutely stunning service. All of the party was magnificent we can't make a 0.01% claim about the services. If all companies were like yourselves there would be no need for any scamers in this category! Special thanks to Madeleine for outstanding customer services... P.S. The front line stripper has truly amazed us so much we are keeping it ourselves and ordering another party for sis in law. Well done

Top Critical Review

“Terrible”

LS h.
8/15/16

The stripper who turned up was not any of our preference. In fact he didn't even look lol any of the male strippers on the PDF sent to us. He was short, unattractive and had a body that was definitely NOT like a strippers. The girls didn't really want him to take anything off. The 'geek' outfit was non existent and halfway through his routine he got his trousers stuck around his ankles. Awkward, not sexy, we were really disappointed. I should really rate 0 stars here.

Reviews (658)

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Reviews that mention popular keywords

customer service (69) hen party (45)
Thumbnail of user kevinw75
0 reviews
0 helpful votes
March 14th, 2015

Thanks everyone at IM-Entertained for absolutely stunning service. All of the party was magnificent we can't make a 0.01% claim about the services. If all companies were like yourselves there would be no need for any scamers in this category! Special thanks to Madeleine for outstanding customer services... P.S. The front line stripper has truly amazed us so much we are keeping it ourselves and ordering another party for sis in law. Well done

Thumbnail of user lizah7
2 reviews
4 helpful votes
July 11th, 2016

I was not sure that this company will be able to go through my order and will make it possible, but on the recommendation of a college i decided to go with this company which results in a very positive and a perfect hen do of my sis. I am very happy with the services, cocktails, champagne making session and all the other stuff we have had with this company. All the guests were very pleased hat's off.

Thumbnail of user lsh1
0 reviews
0 helpful votes
August 15th, 2016

The stripper who turned up was not any of our preference. In fact he didn't even look lol any of the male strippers on the PDF sent to us. He was short, unattractive and had a body that was definitely NOT like a strippers. The girls didn't really want him to take anything off. The 'geek' outfit was non existent and halfway through his routine he got his trousers stuck around his ankles. Awkward, not sexy, we were really disappointed. I should really rate 0 stars here.

Thumbnail of user lauram92
1 review
1 helpful vote
May 1st, 2015

I absolutely love the way you all phrase your services - it has really brightened up my team's day on many occasion. We do a lot of ordering from different companies but your services are always the best! It's such a simple little thing to make your confirmation and even hen parties arranged by you guys are simply perfect, but it really stands out and makes a positive difference.

Thumbnail of user allena41
0 reviews
0 helpful votes
March 1st, 2015

I would like to thank you and all of your staff for giving me a fabulous hen. Your staff couldn’t have done more for us. I ll definitely use you again.

Thumbnail of user lucyn4
0 reviews
0 helpful votes
July 27th, 2015

Okay so I put a review on the website but I don't anyone will see it. So here is another one. First of all... You will not get the same stripper you ordered! While the bride to be was happy, I was disappointed for the following reasons... A) he arrived an hour early! We were told 8:35pm on the morning but he turns up at 7:35pm. We luckily managed to sneak him in the apartment without the bride knowing. B) He arrive in a different costume to what we wanted. C) he actually turned up in normal clothes and needed to change in the apartment... I mean it is supposed to be a strippergram! D) we were told that all props and stuff will be provided... Well he had the baby cream but no music. We had a rented apartment so if we were told before hand we could have made sure to bring a sound system, instead we had to improvise with the TV music channel (adverts can really bring down the mood).

While the guy was nice and alright looking and as I said he bride had a good time... It could have just as easily been a very bad experience... So proceed to use this company with caution if at all. It may be worthwhile going to see a strip show instead

Thumbnail of user nickh79
0 reviews
0 helpful votes
August 16th, 2015

I would like to notify you that the performers went above my expectations. On many occasions, and not only for myself but colleagues and friends have tried you guys and never got disappointed with the services. You are always polite and professional, and gives us confidence when ordering from such a manager who take his own responsibility to complete needs. Thank you!

Thumbnail of user misss7
0 reviews
0 helpful votes
August 3rd, 2015

We stayed 2 days there. A lovely hotel with excellent polite staff. We visited the ice bar Friday night and even managed to get into the earlier session which made the evening longer. Saturday was our main day and we started off in the steam room and jacuzzi followed by a dirty dancing class. Though we had great nights there and will def use again for any kind of party.

Thumbnail of user lucyw16
0 reviews
1 helpful vote
July 29th, 2015

WORST EXPERIENCE - ZERO star rating

Our experience has been extremely negative.
Paid deposit in advance everything was organised and confirmed for a 'dwarf'. Performer was supposed to turn up... one hour later still a no show - wouldn't pick up phone.
Asked for a refund - the company are refusing.
Disaster! Ruined the night all the party were very disappointed.

Also we ordered 2 masseuse ladies who cancelled the night before!

Very bad customer service.

Thumbnail of user marieb57
0 reviews
0 helpful votes
September 11th, 2015

J felt I had to give you some feedback on your terrific service. Firstly everything was well organized and was as stated. Wow! Now that is what I call service. This is a first for me no matter you guys pay to venues and believe me I order from many similar companies. Secondly, all of the friends were in love the party. Keep it up, I am sure many others appreciate your sense of humour as I did. I have recommended IM-Entertained to many and will continue to do so. You deserve every success and even though I'll be back again.

Tip for consumers:
These guys are superb!

Thumbnail of user aliceb63
0 reviews
0 helpful votes
August 3rd, 2015

Sent us the wrong stripper (really old unattractive man) paid money £125 for full choreographed routine, props, 20-25 minutes performance and pictures with performer. Instead the performer sat on the hens lap for all of 5 minutes with no props or routine! Very uncomfortable to watch and even more so uncomfortable for hen... Company refuse to talk about matters on phone or offer goodwill... completely ruined our night. Be wary they do not send the strippers that they attach in pictures!

Thumbnail of user lukek15
0 reviews
0 helpful votes
August 20th, 2015

Hi James, Well I'm impressed with the level of service which has left me in an unusually good mood (I've witnessed some shocking service before) so for the sake of having to arrange for the performance very special, I really can't be bothered. But I will be ordering form you again if purely on the basis that the service was excellent. Any chance of some discount? Luke Keelan

Thumbnail of user nikihughesh
0 reviews
0 helpful votes
July 30th, 2015

I was very impressed with the variety of services and ideas on offers mentioned on website of IM-Entertained. The prices were great with a good price range. This makes it easy and affordable to get some great services for my sister's hen do. I really appreciated the phone call letting me know when my services will start and the detailed overview of venue booked for party. All in all I was very VERY happy and will most definitely be using IM-Entertained again!"

Thumbnail of user yvonnec19
0 reviews
5 helpful votes
September 3rd, 2015

I have already written one review about this company regarding their complete lack of customer care after letting us down for my daughters Hen Party in August. For those of you who may have paid upfront with a credit card... good news. I contacted my credit card company and they have refunded my money and taken up the dispute on my behalf. It doesn't help with the fact that we were let down but at least we are not too much out of pocket.
Its worth a try

Thumbnail of user jackiew20
0 reviews
0 helpful votes
August 17th, 2015

A lot of companies are there who send me emails to visit their site but i never did because all of them just have a paper site with nothing of reallity. IM-Entertained is the only one where the website is better than paper. Very easy to browse through, and then loads of service information on each page. Especially like the new post of arranging parties and venue in abroad.

Thumbnail of user danielj42
0 reviews
0 helpful votes
February 11th, 2015

Over all it was an average experiece but You've certainly earned a happy customer service.

Thumbnail of user andreed
0 reviews
0 helpful votes
August 15th, 2015

The activity took place in a bar called the Coco Lounge, the staff that ran it were fantastic, they let us really let our hair down and have a great laugh, so much so that we went back there again in the evening were we danced on the tables to the wee small hours! I am so glad we booked the Cocktail Experience it was great value for money and truly made our weekend totally amazing :)

Thumbnail of user stephaned4
0 reviews
0 helpful votes
November 6th, 2015

Performance was as expected, everything was great. Thanks guys

Thumbnail of user nickyj
0 reviews
0 helpful votes
June 18th, 2016

From the first inquiry to the many questions I emailed through - hen heaven were there with the answers and reassurance... A fantastic time was had by all...

Thumbnail of user jp102
0 reviews
1 helpful vote
March 1st, 2015

The company are just out to fleece you. We ordered a stripper for my mates stag. Unfortunately the girl we chose was not the one that turned up. Even though we called on the night to confirm. No hard feeling against the girl, but it was just not what we wanted or expected. She wasn't attactive/good looking and carried quite a bit of weight. Wasn't nice for the stag as he didn't enjoy it. Really quite cringe. Feel really let down.

Thumbnail of user jordans36
0 reviews
0 helpful votes
February 24th, 2015

Happy days, thanks again we will be booking you in the future, the costs was cheap I thought I was going to be rubbish but you paid for more than what we got. Sammi wa great and cooperative with us each step of the way. Even though we was late arriving to the venue that your company booked. Thanks again also for the free venue.

Thumbnail of user debv3
0 reviews
0 helpful votes
July 22nd, 2015

Where to start?

1) The bar they supposedly arranged knew nothing about the stripper booking and were less than pleased with the company
2) Stripper arrived over an hour late, told me he was "knackered" and didn't have a body anything like the pictures on the website
3) Asked for a Headmaster's outfit, got an army outfit instead

Apparently they can't do anything about it as I complained 7 days later. Thanks a lot.

Thumbnail of user robynl5
james b.

Hi Deb, as we deal with a substantial amount of bookings it can be difficult sometimes to recall all our bookings after 7 days so we have a standard protocol. With regards to the service we do apologise with a few issues stated but we always look for ways to improve.

Thumbnail of user marks215
0 reviews
0 helpful votes
March 1st, 2015

I found that this site was very interesting and easy to navigate. I also found the information to be very good and straightforward. I highly recommend this site.

Thumbnail of user staurto
0 reviews
0 helpful votes
August 1st, 2015

Can't think of any way your company needs improving. Delightful hen, excellent service. Never had problems with you in all the time I have been using your company. Always try your site first to check updated information about services you provide and very happy to check that you are now booking your staff in abroad too. We will soon see you in other city again.

Thumbnail of user aideent
1 review
0 helpful votes
January 24th, 2015

This was my second time here for a hen party and it was excellent both times. The food and service in brooks was unbelievable (and we had very picky eaters with us). The service and treatment of the staff was brilliant and we are in the process of organising our next trip down. I would highly recommend this venue to everyone.

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