• IC Australia

IC Australia

Overview

IC Australia has a rating of 4.0 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IC Australia most frequently mention visa application, and permanent residence. IC Australia ranks 97th among Immigration sites.

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 67.9%
Positive
53
Neutral
0
Negative
25
13
See all photos

What reviewers want you to know

Positive highlights

  • I would like to express my gratitude to ICAustralia for making the Australia visa application process stress-free.
  • The visa application process can be daunting, but IC Australia made it a smooth and efficient experience for me.

Critical highlights

No critical highlights yet

How would you rate IC Australia?
Top Positive Review

“They truly understand family values”

Sanele M.
1/28/24

They truly understand family values. IC Australia helped me reunite with my loved ones through a family visa.

Top Critical Review

“Absolutely nothing but a scam”

Brandon G.
4/25/24

"Absolutely nothing but a fraudulent scam, unfortunately I was naive enough to believe the bullsh@# that was told to us. They pretend to be able to help facilitate your move to Australia but it's all smoke and mirrors. I managed to find work and had two job offers in AUS only for I C Australia to completely destroy the opportunities as they are in no way able or capable of fulfilling and facilitating anything to do with immigration. STAY AWAY"

Reviews (134)

Rating

Timeframe

Other

Reviews that mention popular keywords

australia visa (27) application process (24) student visa (14)
Thumbnail of user clarencem206
2 reviews
1 helpful vote
January 28th, 2024
Verified purchase

They truly understand family values. IC Australia helped me reunite with my loved ones through a family visa.

Thumbnail of user brandong836
1 review
2 helpful votes
April 25th, 2024

"Absolutely nothing but a fraudulent scam, unfortunately I was naive enough to believe the bullsh@# that was told to us. They pretend to be able to help facilitate your move to Australia but it's all smoke and mirrors. I managed to find work and had two job offers in AUS only for I C Australia to completely destroy the opportunities as they are in no way able or capable of fulfilling and facilitating anything to do with immigration. STAY AWAY"

Thumbnail of user ralphc628
1 review
0 helpful votes
May 5th, 2024
Verified purchase

Getting my Australian permanent residence visa with ICAustralia's guidance was a breeze. They handled all the paperwork seamlessly, making my migration dream come true!

Thumbnail of user howarde126
1 review
0 helpful votes
May 6th, 2024
Verified purchase

Securing a business visa can be daunting, but ICAustralia's streamlined approach made it feel effortless. Their guidance was pivotal in my successful application.

Thumbnail of user anthonywill392
1 review
0 helpful votes
May 6th, 2024
Verified purchase

ICAustralia was a lifesaver during my application for a permanent residence visa. Their attention to detail and proactive communication meant I was always in the loop.

Thumbnail of user lewisc214
1 review
0 helpful votes
May 5th, 2024
Verified purchase

ICAustralia's thorough approach in handling my documents for the visa application was a game-changer. Their professionalism is unmatched!

Thumbnail of user danielm5114
1 review
0 helpful votes
May 5th, 2024
Verified purchase

The dream of living in Australia is now a reality, thanks to ICAustralia. Their detailed guidance and support throughout the visa process were exceptional.

Thumbnail of user sidneys143
1 review
1 helpful vote
January 27th, 2024
Verified purchase

Thanks to IC Australia, I now have my business visa for Australia. Their guidance was invaluable.

Thumbnail of user paulr3015
3 reviews
1 helpful vote
January 30th, 2024
Verified purchase

Securing an Australia business visa was a breeze, thanks to IC Australia. Their guidance was comprehensive and efficient.

Thumbnail of user jessicas3841
1 review
0 helpful votes
January 27th, 2024
Verified purchase

I'm thrilled to have received my Australia visa with the assistance of IC Australia. They made the process smooth and efficient.

Thumbnail of user scottp1923
1 review
0 helpful votes
January 28th, 2024
Verified purchase

IC Australia's assistance with my startup visa application was instrumental in realizing my dream.

Thumbnail of user sajinas1
1 review
2 helpful votes
March 18th, 2024
• Updated review

After cancelled my application still they didn't refund.Instead of 2400£ they told me to refund 150£,still nothing refunded.Big Liars.

Fraud agency
January 30th, 2024
• Previous review

Even after I withdraw my application just after 3 months of processing they didn't refund the money.Its huge money.Too much expensive this agency and keep asking a lot money.

Thumbnail of user jasonl1991
1 review
0 helpful votes
January 27th, 2024
Verified purchase

IC Australia was instrumental in obtaining my permanent residence visa. Their expertise is unmatched.

Thumbnail of user daniela2075
1 review
1 helpful vote
January 30th, 2024
Verified purchase

Thanks to IC Australia, my dream of permanent residence in Australia is now a reality. Their expertise is unmatched.

Thumbnail of user ashmancity27
1 review
2 helpful votes
November 8th, 2023
Verified purchase

I spent $2,500 on my visa application, sent countless documents over 10 times (same documents), was going to cancel my visa but was then told I'm not eligible for my refund and now I'm stuck with them! Sent over 20 emails, 12 phone calls, not 1 has been responded too! Also asked for a statement of services and obviously got nothing back from them so what the hell am I suppost to do now!

They will take your money but soon as you want your money back, just email you rubbish you can't understand! So basically taken my money and done nothing since!

Liars and absolutely useless! No communication, support, absolute nothing!

I'm actually raging over this! Total waste of time! Not even an apology!

Thumbnail of user georget1403
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I couldn't have asked for better assistance in getting my student visa for Australia. IC Australia was thorough and efficient.

Thumbnail of user jacquesa41
1 review
2 helpful votes
December 19th, 2023

Apres avoir fait réalisé une evaluation pour une demande de visa permanent ou travail en tant qu'investisseur IC AUSTRALIA n'a pas été en mesure de me donner reponse a mes questions surtout sur son agent d'immigration et son n° d'identification mara pour ma demande de Visa aupres du gouvernement.Juste envoyez de l'argent Bref ARNAQUE et ESCROQUERIE sont leurs valeurs

Thumbnail of user supporti4
Support I. – IC Australia Rep

Dear Jacques,

Thank you for reaching out and expressing your concerns regarding your visa application assistance.

We sincerely apologize for any inconvenience you may have experienced, and we take your feedback seriously. Our commitment is to provide transparent and reliable services to our clients, and we regret if your experience has not reflected that.

Regarding your mention of a MARA agent, we would like to clarify that we adhere to all legal and ethical standards in providing visa application support. However, it's essential to note that the MARA agents' contact details are publicly available through the official MARA website or relevant government channels. We recommend verifying their credentials directly through those official sources for your peace of mind.

We understand the importance of your project, and we are here to assist you in resolving any issues you may be facing. To address your concerns promptly, please provide us with additional details or contact our customer service team. We are committed to ensuring your satisfaction and the success of your visa application.

Thank you for your understanding, and we look forward to the opportunity to assist you further.

Thumbnail of user marinallafabio0000
12 reviews
7 helpful votes
December 19th, 2022

I immediately tried IC Australia for my visa purposes. I
Encountered easy, safe and reliable services. Their site is very
User-friendly in making it practical for one to obtain any kind of
Visa by providing a complete list of what the requirements are. I
Would definitely recommend this company

Thumbnail of user chriss4888
1 review
3 helpful votes
December 18th, 2023

Don't use this company to get a work/holiday visa. The fine print says they charge $500 per hour and are NOT authorized to issue Australian visas. You can get the visa all on your own for FREE by going to the government website:. immi.homeaffairs.gov.au After losing $1,950 to this worthless company, it took me 30 minutes to apply for my visa on my own...for free.

Thumbnail of user supporti4
Support I. – IC Australia Rep

Dear Chris,

Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration you may have experienced during the visa application process.

We understand that applying for a visa can be done independently through the government website, and we appreciate your resourcefulness in navigating that process. However, our services are designed to assist individuals who seek additional guidance, support, and a streamlined experience throughout the application journey.

It's important to clarify that our company is transparent about its role and limitations. We are not authorized to issue visas, as that is within the sole purview of the government. Instead, we offer valuable assistance to ensure that your application aligns with the government's requirements, increasing the likelihood of a successful outcome. The fees associated with our services are for the expertise, guidance, and support provided throughout the application process.

We genuinely value our clients, and our goal is to offer a service that complements and enhances the visa application experience. We regret any misunderstanding and are open to addressing your specific concerns. Please feel free to contact our customer service team for further assistance.

Thank you for your understanding, and we wish you success in your visa application.

Thumbnail of user avag81
2 reviews
0 helpful votes
February 21st, 2023

I got my visa later than the time anticipated but the service was high quality and I

Was very impressed with how they would always communicate with me with

Updates and to help with things like the biometry and submitting the documents!

Thumbnail of user mercyt5
11 reviews
3 helpful votes
March 22nd, 2023

I'd recommend their services. Their customer care team is so polite and willing to help everytime, they served me well.

Tip for consumers:
I'd recommend

Thumbnail of user supporti4
Support I. – IC Australia Rep

We appreciate your positive feedback and are grateful for the opportunity to assist you with your immigration process. If there's anything else we can do to support you or if you have any questions, please feel free to contact us. Congratulations on your successful immigration!

Thumbnail of user jamesj3560
2 reviews
0 helpful votes
October 22nd, 2023

Starting my entrepreneurial journey in Australia was made possible by IC Australia's guidance through the startup visa application. I'm excited about my new beginnings.

Thumbnail of user supporti4
Support I. – IC Australia Rep

Dear James,

Your positive feedback is the greatest reward for our efforts in providing immigration services. We're grateful to have been part of your success story.

If there are specific elements you'd like to highlight or if you have questions, we're here to assist you further.

Thumbnail of user ever74
1 review
0 helpful votes
October 11th, 2023

IC Australia's thorough assistance made my visa application process smooth and hassle-free. They're experts in their field.

Thumbnail of user supporti4
Support I. – IC Australia Rep

Dear Eve,

We're delighted to receive your positive review about our immigration services. Your satisfaction is our priority, and we're here to support you in any way we can. Should you have any questions or need further assistance, don't hesitate to contact us.

Wishing you ongoing success!

Thumbnail of user carolinar155
1 review
0 helpful votes
October 22nd, 2023

IC Australia made the work visa application a breeze. Their dedication and professionalism opened up exciting opportunities for me.

Thumbnail of user supporti4
Support I. – IC Australia Rep

Dear Carolina,

Thank you for your positive review of our immigration services. We take pride in assisting our clients through the immigration process.

If there's anything more we can do for you or if you have friends or family considering similar services, please don't hesitate to refer them to us.

Thumbnail of user kristinl294
1 review
9 helpful votes
October 2nd, 2023

Please stay away from this dangerous company! It was one of the worst experiences I have ever had. They have nothing to do with the Australian government and we have lost the 999 USD. Only use this official website:
homeaffairs.gov.au
And you will get your visa safe and fast.

IC Australia is fake.

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Thumbnail of user supporti4
Support I.
Typically responds within 9 days

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