No critical highlights yet
This Helix mattress is a very well built mattress that offers, in my opinion, the greatest customization you can find in any mattress on or offline, especially at this price. I have been recommending the Helix Sleep company to all my close friends and parents!
Support failed and the bed sagged terribly. I contacted helix many times. I finally got a response (generic). Send it back they will review. If they find it flawed they will give you a credit this process may take up to 3 weeks after they receive the bed back. No mention how to mail it back. What do you sleep on while they review the mattress.
This Helix mattress is a very well built mattress that offers, in my opinion, the greatest customization you can find in any mattress on or offline, especially at this price. I have been recommending the Helix Sleep company to all my close friends and parents!
Products used:
Sunset Luxe
Great customer servic, I highly recommen... have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt.
When I ordered mine, the customs service always was in touch and was ready to provide all the details regarding the shipping. The price is welcoming and the quality is great.
We spend a third of our lives sleeping. Why wouldn't you want the best possible bed to ensure your best possible sleep? By filling out a pretty extensive questionnaire, Helix matches beds to sleepers. They give you a bed that you have customized yourself to fit your own body and accommodate your own sleeping preference. When I laid down on it that first night, I immediately felt a difference. I am extremely happy with my purchase! Thanks Helix!
The Helix mattress is a very well built mattress that offers, in my opinion, the best customization you can find in any mattress on or offline, especially at this price. They use quality Dunlop latex, microcoils, and polyfoam to deliver amazing support and really great comfort. The option to have a split mattress is really the key differentiator. You don't find that kind of customization at this price - ever.
Support failed and the bed sagged terribly. I contacted helix many times. I finally got a response (generic). Send it back they will review. If they find it flawed they will give you a credit this process may take up to 3 weeks after they receive the bed back. No mention how to mail it back. What do you sleep on while they review the mattress.
Tip for consumers:
Don't buy helix bed
Products used:
Bought a memory foam top. So now I sleep in a hole.
I was totally impressed with the quality of the Helix mattress, especially with the personalization options and quality of the materials. Of all the mattresses I have owned in my life, its definitely towards the very top. The one mattress fits all concept doesn't resonate with me, so I really like the personalization options provided by Helix. I've been recommending the Helix mattress to all my friends.
We have had our mattress for several weeks now. Our new Helix mattress has just been fantastic. First of all, the entire buying experience was simple. The questionnaire was instrumental in designing a custom mattress that fit us just right. Our nightly sleeping experience has greatly improved in these last few weeks. Personally, I no longer have any lower back pain when I wake up each morning. An amazing experience all around.
You see regular- pre made mattresses go for more than a grand. Helix offers a super customized bed for under a grand. You get a fully customized piece of heaven for a lot less than a regular boring mattress that you probably won't sleep well on. Yes, Great price considering all the custom options you get!
You know whats better than a good nights rest? A good nights rest on a mattress that you helped create, according to how YOU want to sleep.The Helix Sleep is a GREAT mattress compared to my last, and the price alone is worth it.
Customer service is sub par. But the reason for the review? This product is a con. The company robs you of 3" by sending out KING size mattresses that are only 80 x 73.5. Layla did the same thing, only their King size was 76 x 77! This problem seems industry-wide - it's time for a class action lawsuit for the all the wasted consumer time and energy. These thieving companies rely on consumers being too tired and overworked to measure their mattresses and/or return them. Screw em! CLASS. ACTION. NOW. Who's with me? Come on... where are all the good lawyers at, let's get this going and teach these lyin' companies a lesson...
Products used:
NONE
Of all the mattresses I've gone through, none had the technology that Helix provides. Now that I'm older and have had some painful nights sleeping on a mattress that hurts my back (as I had surgery a few years ago), I needed to find a better solution. Helix listened and they were able to find me a mattress that didn't leave me in pain when I woke in the morning. Where was this bed when I was younger?!
The procress of ordering a bed and getting it delivered can take forever... until you go to helixsleep.com that is. I went from telling them my needs to getting my mattress in less than 2 weeks! Wow! Best deal ever!
Purchased Helix Midnight Luxe King / Tencel and after the first night there are already sign or evidence of two indents near the waist (middle of the mattress). After the first night, the mattress doesn't support my hip or lower back any longer. I'm only 130 lbs and the mattress was not even support my weight.
Products used:
Helix Midnight Luxe King / Tencel
Waking up my fiance was something we had grown used to living together as a couple. That is until we decided to customize a helix mattress together. We told them our issues and they delivered to us the solution! No more waking her up in the morning, in fact it's hard to get out of bed- it is that comfortable!
Ok, so I've tried many beds and thought that they were great, but this one knocks all of them out of the water! I haven't slept this great since living at home with my parents! I have had this bed not even a week and I am absolutely sure I'm a customer for life!
I'm a fan of my Helix Midnight Luxe hybrid California King mattress which comes with a hefty price but worth it. However……disappointed with the King Down/Feather pillow. I ordered 2 King pillows to complete the Helix ecosystem. The pillows come with a hefty price tag as well. That said, one of the pillows is flat, hardly any support. It's completely different than the other king pillow.
I reached out twice to Helix via e-mail and "eventually" got a response. Keep in mind I'm simply asking to exchange the flat 100.00 pillow. The response was basically "sorry we can't guarantee the pillow to be like the other ……. But you can return it and repurchase".
Not the great customer experience as stated within Helix website. I'll be seeking another retailer based upon this experience.
The best thing about the mattress is the 100 day trial and ability to return it if not satisfied.
The mattress itself was relatively easy to unpack and move, and my sleep was great for about 2 weeks. Then the whole mattress started to sag and "deflate" and by the end of the 3rd week I was having back pain, hating the mattress, and dying to get rid of it. I gave it a few days, thinking it may just be the summer heat or a stressful work week, but it didn't get better. The bed continued to get more squishy and less supportive. I ultimately returned it after a month, and am so glad I did!
Tip for consumers:
Don't do it! Pay for a slightly higher quality mattress, and don't hassle with having to return the thing.
Personalized, custom made to order mattresses shipped to your doorstep at a fraction of the retail price. Free shipping and free returns with a 100 night sleep trial.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.