• Healthcare Supply Pros

Healthcare Supply Pros

Overview

Healthcare Supply Pros has a rating of 4.4 stars from 24,964 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Healthcare Supply Pros most frequently mention free shipping, shopping experience, and timely manner. Healthcare Supply Pros ranks 3rd among Medical Supply Store sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.7%
Positive
30
Neutral
0
Negative
5
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What reviewers want you to know

Positive highlights

  • Had problem putting billing address in, so just used my shipping after speaking with American Express
  • Love your product line, web site could use so work.

Critical highlights

  • Healthcare supply pros was interfering with my shopping experience I was unable to complete and add my last 2 items.
  • Not having remote customer service available was a delay.
How would you rate Healthcare Supply Pros?
Top Positive Review

“Happy Parent”

Jeff D.
2/5/24

The product was easy to order and came quickly and accurately. Decent priced and effective process. Thankful for this company providing exactly what I needed.

Top Critical Review

“Hard to contact”

Gregory A.
4/22/24

I had ordered the wrong item and tried to correct it on the spot. Kept calling and emailing and would get a late response telling me that my order shipped. I left messages by phone and email trying to fix it.

Reviews (24,964)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (15) billing address (13) customer service (14) credit card (12) web site (8) phone number (10) shopping cart (7) order (238) delivery time (4) great product (5) use paypal (4) first time (20)
Thumbnail of user jeffd1458
1 review
0 helpful votes
February 5th, 2024
Verified purchase

The product was easy to order and came quickly and accurately. Decent priced and effective process.
Thankful for this company providing exactly what I needed.

Thumbnail of user damianh107
1 review
0 helpful votes
February 24th, 2024
Verified purchase

Me mandaron la crema equivocada y no era mi primera ves,ya no confío en ustedes

Thumbnail of user johnk5833
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Being my 1st time shopping with Healthcare Supply Pros, I was pleasantly surprised on how easy it was to use their website and how cooperative they were in fulfilling my order after my 1st selection was not available. Thank You

Thumbnail of user annettef255
1 review
0 helpful votes
March 30th, 2024
Verified purchase

I always receive my products in a timely manner. Thank you.

Thumbnail of user jeffreyv366
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Easy to find the things I need for cheaper prices than the insurance company provider

Thumbnail of user michaelg489
Michael G.
3 reviews
0 helpful votes
June 5th, 2020
Verified purchase

Scrub top was too big for me and I was unable to change my size for the second shipment once I received the first shipment. As a result i will have to send back all the scrub tops and pay for according to someone that sent me an email from customer service. Not happy with this situation especially when I was trying to prevent you guys shipping me the same ill-fitting top for my second shipment.

Thumbnail of user rolyb2
1 review
0 helpful votes
May 3rd, 2024
Verified purchase

I placed an order over 3 weeks ago and never received it.

Thumbnail of user gregorya608
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I had ordered the wrong item and tried to correct it on the spot. Kept calling and emailing and would get a late response telling me that my order shipped. I left messages by phone and email trying to fix it.

Thumbnail of user karend2043
1 review
0 helpful votes
February 25th, 2024
Verified purchase

Took a while for product to ship. Not the same formula but has the same reference # but old formula has 5% Dimethocone. New one shipped only has 1.5%. Orange scent is weaker too. Why?

Thumbnail of user elizabeths3986
1 review
0 helpful votes
April 10th, 2024
Verified purchase

I order homecare supplies for my father. The website carries the product he needs at a reasonable price. The website is easy to navigate and delivery is quick. I like their follow-up emails to make sure the delivery was received.

Thumbnail of user gadec1
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I have great respect for the service that I get from this company. They send out as fast as 24 to 48 hours. I got all my orders so fast. Much faster than any other company.

Thumbnail of user deanb500
1 review
0 helpful votes
June 25th, 2023
Verified purchase

Are too small need to return
Please send a return label
Thanks

Thumbnail of user donb1072
1 review
0 helpful votes
February 20th, 2023
Verified purchase

Item arrived fine and as described. My only complaint is that I would have liked some type of confirmation or communication from you when the item actually shipped from your warehouse so I would know it was on it way, etc.

Thumbnail of user karene1843
1 review
0 helpful votes
April 20th, 2024
Verified purchase

It was very easy to order and the order arrived quickly. The shipping cost was a little high for a small object.

Thumbnail of user gregs1670
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Ordering scrubs was simple. Delivered quickly with no issues.

Thumbnail of user phyllise125
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I text the company on Friday the 15th see if I can get a return slip back from ya so I can return to unisex grub pants for smaller size and nobody had got back to me. I think it's bad business when you don't send a return slip just in case you want to return the product for another size or something different.

Thumbnail of user adamg1307
1 review
0 helpful votes
April 20th, 2024
Verified purchase

Thanks for the Quick delivery time at 48 hours just as advertised.

Thumbnail of user coreyr235
1 review
0 helpful votes
December 19th, 2023
Verified purchase

Very easy and friendly, I love the product thank you.

Thumbnail of user claudiad309
1 review
0 helpful votes
December 18th, 2023
Verified purchase

I had order couple of times and the first order was delivered after 20 plus days. I ordered xs pro scrubs, misty color. The top did fit well, the pants were so small like for kids size, tried to contact them to exchange and I was told no return or exchange, if by any can we they will approve the exchange it will be a cost for sending that back. I went and ordered the same scrubs but got sized up to Small. I got the pants but not the top. However, the fitting is like a large size - huge difference in sizing. Wearing the top from previous order, the fabric start peeling and looks terrible.
My orders was a lil bit over $50.00 but times 2 it's still some money that I lost due to quality and huge difference in sizing as they are universal sizes.
Not worth the wait and loosing the money.

Thumbnail of user dh882
1 review
0 helpful votes
April 6th, 2023

I have been billed for my order on my charge card but received nothing after 4 weeks. If you call, save your time trying the Sales number in Austin. It is disconnected. If you call the only other number given (in California) you just get a voice mailbox that never returns your call.WHAT A DISAPPOINTMENT and lousy service. I would give zero stars if I could as that is exactly what I have received on my order although they took my money.

Thumbnail of user jd1176
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Very good service and quickxxxxx. Xxxxxxxxxxxxxxx

Thumbnail of user jordanw432
1 review
1 helpful vote
February 1st, 2023
Verified purchase

It has not been a good experience still have not received my order or any tracking or confirmation, or to say the least any communication… I'm really disappointed because I have made so many previous orders over the years with you and recommend your website every time people ask where I got my soft Medline scrubs and I work at mayo and university so I work a lot and was looking forward to the same service especially since I order my colleagues a few items to try and bragged about you guys to all of my them and they keep asking if their order I placed has come :(

Thumbnail of user debbiea579
1 review
0 helpful votes
October 21st, 2023
Verified purchase

Ordered product and it was here the next day. Very pleased.

Thumbnail of user steves3705
1 review
0 helpful votes
November 4th, 2023
Verified purchase

Ordering was simple and the product was delivered quickly.

Thumbnail of user juwandae
1 review
0 helpful votes
November 2nd, 2023
Verified purchase

Healthcare Supply Pros made sure that I recieved everything that I ordered. I'm thankful for the support team for helping me understand the mailing process. I apprecaite them answerring all my questions.

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