Half Price Geeks has a rating of 4.5 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Half Price Geeks most frequently mention great job. Half Price Geeks ranks 17th among Computer Repair sites.
I have used Half Price Geeks for 15+ years -- always with great success. Oliver is a wonder and very patient with my bumbling. This time I had nuked everything-- on 2 computers and he recovered it all. Thanks for saving me-- once again.
It involved an on site presence for two he days - an offer to update my computer never accomplished - my computer was compromised - no confidence that the problem was solved - and finally the charges for the "service" considered excessive - no up front discussion of the cost of the house call - bottom line not sure that my concerns and reason for my call have bee cured.
I have used Half Price Geeks for 15+ years -- always with great success. Oliver is a wonder and very patient with my bumbling. This time I had nuked everything-- on 2 computers and he recovered it all. Thanks for saving me-- once again.
Very pleased with the professionalism of the staff and value that I received on my computer upgrade.
My desktop needed virus removal, and most of the c-drive copied onto an external. I'm not the most tech-savvy person in the world, and Chris, at Half-Price Geeks talked me through the entire process while he did it remotely, and at the end (about four-and-a-half hours), I was very pleased with the outcome of my files, and the final charges.
Oliver is the guy's name from Half Price Geeks, he showed up and did an awesome job of fixing the problem with my computer, there were so many changes done. When he left I noticed that a few of the simple tasks that I need my computer to do I can't do them anymore because of the changes, I messaged Oliver for a solution to the problem but never heard back from him at all. I'm very disappointed that there is no follow up service at all after paying an expensive repair bill. I have no choice but to try and figure this out on my own.
They came out to fix my sound issue and printer issue. Was able to diagnose quickly and solve the problem. Friendly and informative person. Price was reasonable. Only issue was I wish they would confirm the appointment by email at least a day in advance instead of the morning of the appointment.
He fixed the problem which was wires plugged in wrong. The price was waaaay too high. Next time I'll just ask tech savy friends for help.
We're happy that we were able to help you resolve your issue! You requested same day service, that includes an additional fee. Our tech was able to quickly quickly get you back up and running, we're here should you need us in the future.
Had malware on laptop for several months. Constant pop ups which took several minutes to close and access internet. Found service during internet search. Call was answered quickly. Staff was professional by asking questions related to issue and explaining the process of service needed to address and future recommendations. Staff called around time of appointment and walked and explained steps needed to complete mission. Computer has been working like new with much satisfaction of not having to spend time with pop ups. I don't know about cost comparison, as in my situation, the issues, time spent of staff ( not long), and convenience if not having leave home was worth it. I do recommend the company as my experience was positive in all areas.
Very satisfied. Good communication with staff they did resolve my web hosting issue, very recommend.
Oliver was spot on. Addressed all issues and had us up and running. And then the next day, the problem returned and Oliver
Returned my call and fixed the issue.
I have had the problem with my printer not printing previously. The time it took to fix this problem should have taken about 20 minutes. The time you took was obviously dragged out to over an hour in order to charge me more. Since contacting you my printer will no longer print in color and I need more service.
Hello,
After reviewing the notes it looks like you were not able to print from your computer to the printer. The tech has very detailed notes as to what was done. The issue could not have been resolved in 20 mins. Our job is to fix the issue and to not provide substandard rush service. Your not printing in color would be an issue with your print cartridges, the tech helped to connect you back to printing, which was the initial reason for your call.
They are great, took over my computer by remote and had me set up in no time. Highly recommended them for any computer work, very reasonable prices. Best Buy wouldn't help me. Oliver is very good.
It involved an on site presence for two he days - an offer to update my computer never accomplished - my computer was compromised - no confidence that the problem was solved - and finally the charges for the "service" considered excessive - no up front discussion of the cost of the house call - bottom line not sure that my concerns and reason for my call have bee cured.
James, I reviewed the detailed tech notes. The tech attempted to update your older system to Windows 10, but was unsuccessful due the age of the system and your internet connection speed. The tech was able to remove the malware infections from both computers and reset your multiple email passwords, to help prevent future spam emails going out from your account. The compromised email account sending out spam was the reason for your initial call. The tech notes show that he recommended you upgrade your older laptops due to the security issues. Our pricing is on our website, the flat rate fees helped reduce your overall cost because the tech was there for several hours a total of two days. Should you need help setting up your new computer we would be happy to assist you.
I was quoted one rate, but charged a much higher rate. I emailed the company to discuss, but as they had already charged my card they did not seem to care. I have had no response from them at all. The work was good and the service up to that point good. However, when you quote a charge for 1 hr of work you should not up that by an additional $60 for no reason (work only took 1 hr).
Could not give appointment for 2 days than called and could not make it. Received 2 phone calls that the tech could not make it and wanted to schedule another appointment, you spent more time claiming I ama robot when you should spent on appointments
Oliver was professional, efficient & courteous. Kept me informed about the appointment & arrived on time.
My computer was evaluated and worked on remotely. I was contacted on time. The person working on my machine, Oliver was very professional and very knowledgable.
It took a long time to complete the needed work partly because I'm not computer literate., in fact about 21/2 hours and then checked with 4 different programs to make certain there were no residual problems.
My computer is working fine.
I am very pleased with the work done.
While the technician was capable, I was quoted one price for saving data from my hard drive yet charged double when the tech finished. I will not use the company again.
Upon reviewing the techician's notes I see that he performed data recovery and was able to extract data from your computer to an external hard drive. The rates quotes are consistent with the work that was performed and the time that the tech was onsite. I'm glad the tech was able to save all of your data for you.
Oliver was very knowledgeable, worked very efficiently and was very patient and calm. I would highly recommend him
The over phone on line software upgrade with Oliver went swimmingly. My phone kept disconnecting but he kept at it until the job was done. Today is my on-site help with a new printer. We'll see how that goes. Thanks.
Oliver was very helpful and nice. We appreciate your help. Also for taking care of the issue so quickly.
I've been using HPG for 10 years and always receive top notch service. Oliver is as awesome as ever. Fast, friendly service. THANKS!
Computer repair needed would not boot up/repair agent diagnosed sound card I purchase one- and he returned to install. So far so good
We're not your average IT company. Our staff is experienced, friendly, ready & willing to help you! On-site or remote Nationwide service available. 877-77-GEEKS (43357) www.halfpricegeeks.com
Good morning Michael, I don't see a log of your message to our dispatch email. If you text the tech via cell phone our techs don't check or respond to text messages. Our dispatch handles all communication. If you're having an issue please call our dispatch for support.