• HalalWorldDepot

HalalWorldDepot

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Overview

HalalWorldDepot has a rating of 4.3 stars from 121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HalalWorldDepot most frequently mention customer service, high quality, and dry ice. HalalWorldDepot ranks 3rd among Grocery sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Quality
    12
Positive reviews (last 12 months): 65%
Positive
13
Neutral
1
Negative
6
See all photos

What reviewers want you to know

Positive highlights

  • Very professional, informative customer service as well.
  • Meat quality is great, excellent delivery, great package and friendly staff.

Critical highlights

No critical highlights yet

How would you rate HalalWorldDepot?
Top Positive Review

“Love it!”

Hend A.
11/13/23

Finally, I found a Halal deli to make sandwiches for my Kids. Everything came packaged well. Thank you!

Top Critical Review

“Worst service Ever”

Jahan zeb K.
4/25/22

Worst customer service ever. Their shipment is never on time even if it has meats. Very Hard to contact this establishment. They do not reply to emails on time. They usually have amnesia about previous incidents with their customer service issue. Their prices are just out of this world. Halal does not mean you rip people off. You still buy your meats from restaurant depot. My last order was 10 days late they apologized and said it won't happen again well well well here we are again with The same issue.

Reviews (121)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) meat quality (3)
Thumbnail of user mudassirn2
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Enjoyed the quality
Timely delivery
Good packing
Will buy again

Thumbnail of user henda14
1 review
0 helpful votes
November 13th, 2023
Verified purchase

Finally, I found a Halal deli to make sandwiches for my Kids. Everything came packaged well. Thank you!

Thumbnail of user alans1412
1 review
0 helpful votes
August 24th, 2023
Verified purchase

I love Halal World Depot! Latest purchase: many three pound bags of boneless chicken breasts - I eat them plain, and marinated: delicious!

Thumbnail of user jahanzebk
1 review
0 helpful votes
April 25th, 2022

Worst customer service ever. Their shipment is never on time even if it has meats. Very Hard to contact this establishment. They do not reply to emails on time. They usually have amnesia about previous incidents with their customer service issue. Their prices are just out of this world. Halal does not mean you rip people off. You still buy your meats from restaurant depot.
My last order was 10 days late they apologized and said it won't happen again well well well here we are again with The same issue.

Tip for consumers:
It’s up to others

Products used:
Beef, chicken

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephw1637
1 review
0 helpful votes
September 7th, 2022
Verified purchase

I ordered goat from halalworlddepot. The shipment was delayed by Fedex and it arrived after 72 hours with all the meat completely thawed and at room temperature. We couldn't use that meat and contacted halalworlddepot. They immediately set it right by shipping our previous order again at no charge to us and it arrived frozen and cold. I will continue to use them for goat which we don't get in my local town in Missouri.

Tip for consumers:
Contact customer service if something is wrong with the order, they are bent on doing what's right.

Products used:
Goat meat

Service
Value
Shipping
Quality
Thumbnail of user dawnm78
2 reviews
4 helpful votes
September 11th, 2023
Verified purchase

I was overcharged these amounts: $69.99 for shipping (I met the threshold for FREE shipping); $15.00 for 10% discount as first time customer (code HWD010); $2.99 handling fee for perishable and non-perishable (not disclosed); $14.99 halal beef hot dogs (FREE on promotion for orders over $149). I called the business customer service desk at *******543. I got a recording that the phone is not staffed and don't bother calling back. I told them in an email that I am ordering for a new Afghani refugee in Butte, Montana. He is the only muslim in that town. His wife just had a miscarriage and needs meat for nutrition as soon as possible. She lost a lot of blood. Halal World Depot still hasn't shipped and it's been five days -- the order was supposed to be delivered within one week. I am disappointed with the lack of customer service, the overcharges, the slow delivery. This is a poor business model. They should do way better for charging such HIGH PRICES!

Tip for consumers:
PLUS I was in a hurry to order so I paid for 5 charges that were advertised as FREE but the website does not work. They owe me a refund of $102.97, but I can't get a phone response or an email response. Is this business operational?

Products used:
I bought the halal meat for a muslim immigrant in another state. I did not use the product myself. I am a Christian helping a muslim family that is low on resources.

Thumbnail of user ayshas6
2 reviews
0 helpful votes
February 12th, 2022
Verified purchase

Everything arrived frozen and intact the deli Turkey cut slices and beef bologna. Tasty and fresh. I live somewhere these aren't easily available so happy I was able to order from here And order came quicker than expected date

Products used:
Both Turkey and bologna

Service
Value
Shipping
Returns
Quality
Thumbnail of user huis6
1 review
0 helpful votes
April 8th, 2022
Verified purchase

About 10 days ago I wrote to you to feedback on the quality of halal roast beef packed by Saad Halal meats but no one has reverted on my feedback. By the way the product has lose its vacuum the day it arrived. The meats turned greenish by the 4th day. Was disappointed with the product.

Thumbnail of user saleme6
1 review
0 helpful votes
September 1st, 2023
Verified purchase

Good quality, great selection, very good service.
Prices are higher than what most can afford. Halal should be made much easier to have at reasonable cost or at least comparable to market prices at standard grocery stores.

Thumbnail of user lj271
1 review
1 helpful vote
December 1st, 2022

I had a bad experience with a different online halal meat company from NY before and I was so hesitant to order from HalalWorldDepot then I went a head and I ordered from them couple of weeks ago and I have to say I was worried but when I received my order I was very impressed with the quality of the meat, the packaging and the fast delivery, not to forget the great customer service, I just put in my 2nd order yesterday and I'm going to stick with this company.

Products used:
Chicken, beef and lamb.

Thumbnail of user toddc544
1 review
0 helpful votes
March 20th, 2022
Verified purchase

It's great to be able to get halal meat in the US even though there aren't many Muslims in my area. Service is quick, prices are great.

I question if the "ribeye steaks" I bought were actually ribeye though. Some packages had a bunch of very thin pieces of meat in them. Others were cut irregularly. Overall though, I'm satisfied.

Products used:
Halal beef

Service
Value
Shipping
Quality
Thumbnail of user faisalk53
1 review
0 helpful votes
October 3rd, 2023
Verified purchase

Have ordered several times over the last couple of years...its an excellent service with quality food items

Thumbnail of user shampam5
1 review
0 helpful votes
October 1st, 2023
Verified purchase

I love the freshness of the deli slices which enhances the taste of the sandwiches anytime of the day!

Thumbnail of user kamrank51
1 review
0 helpful votes
August 25th, 2023
Verified purchase

Allhumdulillah good option for halal meat

Good prices from what I remembered

Thinking about placing another order inshallah

Thumbnail of user carlosk54
1 review
0 helpful votes
June 16th, 2022

Beware of Saad meats which owns the Sharifa line and halalworlddepot.com
I called to inquire about their supposed "Zabiha" Halal process on their Sharifa turkey slices.
Owner, Aref Saad, got hostile and refused to answer any questions stating "I don't have to tell you"
About the Halal process. No transparency means he's hiding something.
Unfortunately, halal scam is a norm in the market today

Thumbnail of user lionelg43
2 reviews
0 helpful votes
September 4th, 2023
Verified purchase

This order was delivered on time as promised. However, my other order ******* was never picked by FedEx, according to the tracking number. They argued with me it was delivered.
When you call, there is nobody there to answer your call. You are directed to leave a message, or to send an email.

Thumbnail of user saraha1891
1 review
0 helpful votes
September 29th, 2022
Verified purchase

Very happy I found this site, the items are hard to find in my city & was able to order from home with very fast delivery. Items come packed with lots of care, will be back again soon!

Products used:
frozen food items

Service
Value
Shipping
Quality
Thumbnail of user rasheedahs8
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

My meat order was not on ice or something to keep it cold.

Thumbnail of user natalyar6
0 reviews
1 helpful vote
January 16th, 2022
Verified purchase

Update: I received a response finally from customer service on the paypal case and they did refund and say they would look into it.

I ordered from them on 1/2/2022 and got my order the week after on time. I didn't realize until yesterday that the deli meat they sent me was expired. The date on the package was 1/4/2022 and they shipped out some days later. Why would you send a customer expired meat? I didn't realize until I opened the package that it was spoiled. The other meat I got was frozen and seemed fresh but the expiration date labels were all ripped off so how do I really know? I don't recommend them, there are better halal options out there that don't deceive their customers like these guys do. I tried to reach customer service to add on an item before they shipped and they ignored me so I have to use paypal to get my money back for the expired meat since the service already proved unreliable.

Service
Quality
Thumbnail of user mohamads19
Mohamad S.

Salam Natalya,
We sincerely apologize for your experience with your order. We do not intend to deceive or send out any expired products intentionally which is why we launched an immediate investigation and looked into all inventory that was in stock to ensure others did not expire. This was a rare case and we did what we could to the best of our ability to ensure this does not happen again. We apologize again for this and we truly have a goal of serving the community with a high-quality service. We hope to be able to show you a better experience in the near future inshAllah. If there is anything you need please feel free to reach out to us and we will be more than happy to help!

Best regards,
HalalWorldDepot

Thumbnail of user nafisah5
1 review
0 helpful votes
September 1st, 2023
Verified purchase

The meats are good but it doesn't make sense to me that they're making me pay $19.99 for shipping and my meat (usually I order halal Turkey bacon) is only $8. I end up paying $28 just for some bacon strips so it's kinda ridiculous to me so I stopped ordering.

Thumbnail of user lisad856
1 review
3 helpful votes
March 12th, 2020
Verified purchase

I was very impressed by first how well my shipment was packed. The meats came in a recyclable styrofoam cooler surrounded by re-useable ice-packs. I was so satisfied with the freshness and delicious flavor of both the Deli sliced halal turkey and the beef pepperoni. My husband enjoyed having a nice sliced turkey sandwich to take to work. We also made a wonderful homemade pepperoni pizza.

Service
Value
Shipping
Quality
Thumbnail of user samehi
2 reviews
0 helpful votes
August 10th, 2023
Verified purchase
• Updated review

Tried several orders and all same experiences
With same feedback

Bad delivery, and poor meat quality
August 10th, 2023
Verified purchase
• Previous review

Tried several orders and all same experiences
With same feedback

Thumbnail of user daia6
1 review
0 helpful votes
August 1st, 2023
Verified purchase

I am pleased to have halal meat delivered directly to my door. The items were still frozen when they arrived.

Thumbnail of user desmonds56
1 review
0 helpful votes
March 1st, 2023
Verified purchase

Meat was really good and tasty. We made some biryani and it was soft and tender. Thank you

Thumbnail of user abidab4
1 review
0 helpful votes
August 10th, 2023
Verified purchase

The first consignment was great. The last one had no dry ice.

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