HalalWorldDepot has a rating of 4.3 stars from 121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HalalWorldDepot most frequently mention customer service, high quality, and dry ice. HalalWorldDepot ranks 3rd among Grocery sites.
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Finally, I found a Halal deli to make sandwiches for my Kids. Everything came packaged well. Thank you!
Worst customer service ever. Their shipment is never on time even if it has meats. Very Hard to contact this establishment. They do not reply to emails on time. They usually have amnesia about previous incidents with their customer service issue. Their prices are just out of this world. Halal does not mean you rip people off. You still buy your meats from restaurant depot. My last order was 10 days late they apologized and said it won't happen again well well well here we are again with The same issue.
Enjoyed the quality
Timely delivery
Good packing
Will buy again
Finally, I found a Halal deli to make sandwiches for my Kids. Everything came packaged well. Thank you!
I love Halal World Depot! Latest purchase: many three pound bags of boneless chicken breasts - I eat them plain, and marinated: delicious!
Worst customer service ever. Their shipment is never on time even if it has meats. Very Hard to contact this establishment. They do not reply to emails on time. They usually have amnesia about previous incidents with their customer service issue. Their prices are just out of this world. Halal does not mean you rip people off. You still buy your meats from restaurant depot.
My last order was 10 days late they apologized and said it won't happen again well well well here we are again with The same issue.
Tip for consumers:
It’s up to others
Products used:
Beef, chicken
I ordered goat from halalworlddepot. The shipment was delayed by Fedex and it arrived after 72 hours with all the meat completely thawed and at room temperature. We couldn't use that meat and contacted halalworlddepot. They immediately set it right by shipping our previous order again at no charge to us and it arrived frozen and cold. I will continue to use them for goat which we don't get in my local town in Missouri.
Tip for consumers:
Contact customer service if something is wrong with the order, they are bent on doing what's right.
Products used:
Goat meat
I was overcharged these amounts: $69.99 for shipping (I met the threshold for FREE shipping); $15.00 for 10% discount as first time customer (code HWD010); $2.99 handling fee for perishable and non-perishable (not disclosed); $14.99 halal beef hot dogs (FREE on promotion for orders over $149). I called the business customer service desk at *******543. I got a recording that the phone is not staffed and don't bother calling back. I told them in an email that I am ordering for a new Afghani refugee in Butte, Montana. He is the only muslim in that town. His wife just had a miscarriage and needs meat for nutrition as soon as possible. She lost a lot of blood. Halal World Depot still hasn't shipped and it's been five days -- the order was supposed to be delivered within one week. I am disappointed with the lack of customer service, the overcharges, the slow delivery. This is a poor business model. They should do way better for charging such HIGH PRICES!
Tip for consumers:
PLUS I was in a hurry to order so I paid for 5 charges that were advertised as FREE but the website does not work. They owe me a refund of $102.97, but I can't get a phone response or an email response. Is this business operational?
Products used:
I bought the halal meat for a muslim immigrant in another state. I did not use the product myself. I am a Christian helping a muslim family that is low on resources.
Everything arrived frozen and intact the deli Turkey cut slices and beef bologna. Tasty and fresh. I live somewhere these aren't easily available so happy I was able to order from here And order came quicker than expected date
Products used:
Both Turkey and bologna
About 10 days ago I wrote to you to feedback on the quality of halal roast beef packed by Saad Halal meats but no one has reverted on my feedback. By the way the product has lose its vacuum the day it arrived. The meats turned greenish by the 4th day. Was disappointed with the product.
Good quality, great selection, very good service.
Prices are higher than what most can afford. Halal should be made much easier to have at reasonable cost or at least comparable to market prices at standard grocery stores.
I had a bad experience with a different online halal meat company from NY before and I was so hesitant to order from HalalWorldDepot then I went a head and I ordered from them couple of weeks ago and I have to say I was worried but when I received my order I was very impressed with the quality of the meat, the packaging and the fast delivery, not to forget the great customer service, I just put in my 2nd order yesterday and I'm going to stick with this company.
Products used:
Chicken, beef and lamb.
It's great to be able to get halal meat in the US even though there aren't many Muslims in my area. Service is quick, prices are great.
I question if the "ribeye steaks" I bought were actually ribeye though. Some packages had a bunch of very thin pieces of meat in them. Others were cut irregularly. Overall though, I'm satisfied.
Products used:
Halal beef
Have ordered several times over the last couple of years...its an excellent service with quality food items
I love the freshness of the deli slices which enhances the taste of the sandwiches anytime of the day!
Allhumdulillah good option for halal meat
Good prices from what I remembered
Thinking about placing another order inshallah
Beware of Saad meats which owns the Sharifa line and halalworlddepot.com
I called to inquire about their supposed "Zabiha" Halal process on their Sharifa turkey slices.
Owner, Aref Saad, got hostile and refused to answer any questions stating "I don't have to tell you"
About the Halal process. No transparency means he's hiding something.
Unfortunately, halal scam is a norm in the market today
This order was delivered on time as promised. However, my other order ******* was never picked by FedEx, according to the tracking number. They argued with me it was delivered.
When you call, there is nobody there to answer your call. You are directed to leave a message, or to send an email.
Very happy I found this site, the items are hard to find in my city & was able to order from home with very fast delivery. Items come packed with lots of care, will be back again soon!
Products used:
frozen food items
My meat order was not on ice or something to keep it cold.
Update: I received a response finally from customer service on the paypal case and they did refund and say they would look into it.
I ordered from them on 1/2/2022 and got my order the week after on time. I didn't realize until yesterday that the deli meat they sent me was expired. The date on the package was 1/4/2022 and they shipped out some days later. Why would you send a customer expired meat? I didn't realize until I opened the package that it was spoiled. The other meat I got was frozen and seemed fresh but the expiration date labels were all ripped off so how do I really know? I don't recommend them, there are better halal options out there that don't deceive their customers like these guys do. I tried to reach customer service to add on an item before they shipped and they ignored me so I have to use paypal to get my money back for the expired meat since the service already proved unreliable.
The meats are good but it doesn't make sense to me that they're making me pay $19.99 for shipping and my meat (usually I order halal Turkey bacon) is only $8. I end up paying $28 just for some bacon strips so it's kinda ridiculous to me so I stopped ordering.
I was very impressed by first how well my shipment was packed. The meats came in a recyclable styrofoam cooler surrounded by re-useable ice-packs. I was so satisfied with the freshness and delicious flavor of both the Deli sliced halal turkey and the beef pepperoni. My husband enjoyed having a nice sliced turkey sandwich to take to work. We also made a wonderful homemade pepperoni pizza.
Tried several orders and all same experiences
With same feedback
Tried several orders and all same experiences
With same feedback
I am pleased to have halal meat delivered directly to my door. The items were still frozen when they arrived.
Meat was really good and tasty. We made some biryani and it was soft and tender. Thank you
The first consignment was great. The last one had no dry ice.
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Salam Natalya,
We sincerely apologize for your experience with your order. We do not intend to deceive or send out any expired products intentionally which is why we launched an immediate investigation and looked into all inventory that was in stock to ensure others did not expire. This was a rare case and we did what we could to the best of our ability to ensure this does not happen again. We apologize again for this and we truly have a goal of serving the community with a high-quality service. We hope to be able to show you a better experience in the near future inshAllah. If there is anything you need please feel free to reach out to us and we will be more than happy to help!
Best regards,
HalalWorldDepot