• Garage Door Service & Repair,Inc.

Garage Door Service & Repair,Inc.

Overview

Garage Door Service & Repair,Inc. has a rating of 4.9 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garage Door Service & Repair,Inc. most frequently mention garage door, next day, and reasonable price. Garage Door Service & Repair,Inc. ranks 2nd among Garage Door sites.

  • Service
    6
  • Value
    7
  • Shipping
    1
  • Quality
    6

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 97%
Positive
32
Neutral
0
Negative
1
10
See all photos

What reviewers want you to know

Positive highlights

  • The installer was personable, knowledgeable and did an excellent job installing the new garage door.

Critical highlights

No critical highlights yet

How would you rate Garage Door Service & Repair,Inc.?
Top Positive Review

“Awesome job!”

Sooho P.
3/25/24

I highly recommend Garage Door Service & Repair this guys! They offered great cost and did great job!

Top Critical Review

“Didn't do anything”

Jennifer B.
1/19/24

I paid $200 and the garage door still didn't work. I'm frustrated and angry and feel like I got scammed.

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

garage door (92)
Thumbnail of user soohop1
1 review
0 helpful votes
March 25th, 2024
Verified purchase

I highly recommend Garage Door Service & Repair this guys!
They offered great cost and did great job!

Thumbnail of user andrewt1541
1 review
0 helpful votes
January 4th, 2024
Verified purchase

I was referred to Garage Door Service and Repair by someone in the trades. I had no prior experience with the company. My experience was great and I would highly recommend them! They did a great job explaining my options for a new opener. They were also very knowledgeable about the products and thourally explained the features and benefits.

Thumbnail of user balajis22
1 review
0 helpful votes
February 4th, 2024
Verified purchase

Garage needed work on rails, cables and frame. It was all completed in 2 hours and done without any issues!

Thumbnail of user ngwenyikaranja0612
2 reviews
0 helpful votes
January 2nd, 2023

I had an issue with my garage door where it was not rolling as its supposed to. I contacted this company and they immediately shored up for rescue. I highly recommend them

Thumbnail of user alehs3
1 review
0 helpful votes
February 29th, 2024
Verified purchase

I want to thank Garage Door Service&Repair for great service and high quality they are providing to their clients. Always on time, always respectful conversation, always the best result. Thanks.

Thumbnail of user timg1077
1 review
0 helpful votes
January 6th, 2024
Verified purchase

Working with James has been nothing but a great experience. He's always attentive to the issues at hand and does his best to make sure it's resolved as soon as possible. This is the guy you want to work with.

Thumbnail of user karrond2
1 review
0 helpful votes
January 31st, 2020
Verified purchase

Cable was broken and I was quoted 250 to fix. When repairman went to fix he found plates with bearings that were bad. He quoted me 20 dollars each plus labor so I told him to go ahead. Repair took less than an hour and I ws charged 418 dollars which I thought was unreasonably high. The repairman was prompt and professional.

Thumbnail of user laurier477
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Very Friendly. Personable. Did as quickly as possible. Good communication.

Thumbnail of user jenniferb5252
1 review
0 helpful votes
January 19th, 2024
Verified purchase

I paid $200 and the garage door still didn't work. I'm frustrated and angry and feel like I got scammed.

Thumbnail of user jamesl298
James L. – Garage Door Service & Repair,Inc. Rep

Hello Jennifer,
I am sorry to hear that you are frustrated, whoever installed that small garage door opener on such a big and heavy door did you a disservice. All we did is try to adjust the spring because you did not want to replace that underpowered garage door opener. We will be more than happy to come back out and replace that unit with something that can handle that big and heavy garage door. We stand by our work but there is only so much we can do in this situation.

Thumbnail of user jimb3025
1 review
0 helpful votes
April 8th, 2024
Verified purchase

He called the day of the appointment and asked if he could come a little early. It worked for me. He replaced both springs. He was fast. He cleaned up.

Thumbnail of user brucec1703
1 review
0 helpful votes
March 18th, 2024
Verified purchase

Very friendly, relatively fast. Price felt high but I did not compare, just went with a recommendation.

Thumbnail of user ivanm441
1 review
0 helpful votes
November 30th, 2023
Verified purchase

Best customer service. Reliable prices. Best communications

Thumbnail of user markw780
1 review
0 helpful votes
August 14th, 2019
Verified purchase

This was for warranty service on a spring they installed three years ago. My appointment was supposed to be between 4 PM and 5 PM. I got a call just before 5 to tell me he was running late and would be at my house around 6. He did eventually show up at 6:30. When service was complete he was unable to process a credit card and I wound up writing a check.

Thumbnail of user rogerl741
1 review
0 helpful votes
October 18th, 2023
Verified purchase

The technician arrived on time, completed the job in a brief time and did an excellent job of explaining the new features (video capability, connecting remotes) that the garage opener has. I highly recommend this company.

Service
Value
Quality
Thumbnail of user johnh8807
1 review
0 helpful votes
July 1st, 2023
Verified purchase

I found them fast, professional, and honest. Hard to come by these days. They tried to provide tech-support over the phone before dispatching a service tech and incurring any cost for me. When the tech did come, he called before hand as requested, carefully listened to my issues, and recommended solutions that worked great. A tuneup and eight rollers later it is working like new. I highly recommend them.

Thumbnail of user michaels4857
2 reviews
0 helpful votes
November 1st, 2023
Verified purchase

James did a great job replacing the rubber seal on the bottom of my garage door.

Thumbnail of user kyles1442
1 review
0 helpful votes
December 7th, 2023
Verified purchase

Responsive and quick to get the problem done. Will use again

Thumbnail of user davido1762
1 review
0 helpful votes
November 13th, 2022
Verified purchase

Knew what they were doing!,

Ask for and got an accurate estimate on email.

Thumbnail of user sandrab3321
1 review
0 helpful votes
January 18th, 2023
Verified purchase

The individual who replaced my torsion springs for my garage door came right on time and got it done in 20 minutes. Super fast which I appreciated. They also have a fixed rate for their pricing which was a good deal considering all the wide rage of quotes I got from a lot of other companies. Overall very happy with the service and pricing.

Thumbnail of user gregh1236
1 review
0 helpful votes
October 5th, 2023
Verified purchase

Came out quickly, repaired my spring at a good price. I mean, all you can ask for when you need your garage fixed!

Thumbnail of user hg121
1 review
0 helpful votes
October 18th, 2023
Verified purchase

Straightforward, not trying to sell me something I didn't need, good price, good work. Would definitely recommend.

Thumbnail of user gregg846
1 review
0 helpful votes
March 9th, 2023
Verified purchase

Your installer provided outstanding service (please forgive me but I don't recall his name). He arrived ahead of schedule but called first to see if that was okay. He was courteous and friendly, and I thoroughly enjoyed our conversation while he was completing his work. Please thank him again for a great job!

Thumbnail of user kenr551
1 review
0 helpful votes
May 17th, 2023
Verified purchase

Called for service one day and GDSR was here the next day by noon to replace garage door opener. Fast, efficient professional service. I received quotes from two other companies. Both quotes were $600 and only included opener, 2 sensors and remotes. GDSR quote included opener, sensors, remotes, a push button and keypad for garage door for less money than others quoted. The installer, Nic was cordial and explained entire system to us. Plus helped us download and app on our cell phones that serve as additional remote. Highly recommend this Father & Son business.

Thumbnail of user jbn9
1 review
0 helpful votes
February 20th, 2023
Verified purchase

Quick and easy. Super personable and made some tweaks that had everything working great at a reasonable cost. Will be my go-to in the future.

Thumbnail of user bronyab1
1 review
0 helpful votes
May 18th, 2023
Verified purchase

The best experience with contractors. Very nice young man, knows what he is doing. He came in time. Thank you

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From the business

Garage Door Service and Repair is your source for 24/7 service and repair in the Mineapolis St. Paul Twin Cities Metro area. Please call us today@ 612-861-4758.

Company Representative

Thumbnail of user jamesl298
James L.
Typically responds within 3 days

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