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Garage Giant has a rating of 4.2 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garage Giant most frequently mention customer service, great product, and good experience. Garage Giant ranks 46th among Home Improvement sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
512 reviews
I purchased a 10 piece set to be used as break room cabinets in our manufacturing facilty. The deep red color matched our company colors perfectly. The finish is very nice, different than anything else I could find on the market. I assembled all piece myself without issue. The first one had a learning curve, after that is was a simple process. The hardware is packaged better than I have ever seen for self- assembly furniture.
Not really a store. Drop shipped from manufacturer. If they ship the wrong product, not very helpful in resolving issue. Poor quality item. Cheap crap.
I purchased a 10 piece set to be used as break room cabinets in our manufacturing facilty. The deep red color matched our company colors perfectly. The finish is very nice, different than anything else I could find on the market. I assembled all piece myself without issue. The first one had a learning curve, after that is was a simple process. The hardware is packaged better than I have ever seen for self- assembly furniture.
A light kit was missing, it was shipped and received within days.
Primarily for the color and high end look. The modularity and customization was also very helpful.
Met my needs for storage and durability.
I found the packaging superb, and details like placing the parts into plastic containers with partitions in them, along with a graphic that goes atop all the parts to label them, were helpful.
The assembly still took time, though I got a huge kit with some six pieces of furniture in it. If you are assembling, please be cautious of some YouTube assembly video tips. One displayed a disastrous idea related to placing the hinges onto the cabinets first, rather than onto the doors first (as the instructions ask you to do). Do as the instructions indicate, not the YouTube hints!
I was also happy with the help I received from Mel about delivery timelines.
Mel was generous in his help about delivery time lines.
A friend recommended the product that you carry. The link he sent me was yours.
Friend recommendation: he is a general contractor. And the pic looked good!
Great customer service. Crazy high amount of shipping fee but I had no choice. After all that, it was the wrong grey and no way can I afford to exchange it.
This is my second order of cabinets from Garage Giant, and, just like my first order, I am extremely happy with my cabinets. Ordering is easy, cabinets are shipped promptly, and always arrive well packed and undamaged. Easy to build and install and I always receive comments on how good they look!
I chose Garage Giant based on a bit of simple, quick research. I was very happy with my first batch of cabinets so when I wanted more, getting the second batch from Garage Giant was a no brainer.
Style, color, quality and value.
Received follow up call to ensure that delivery vehicle used can navigate my neighborhood.
Identifying what cabinets I wanted and verifying the cabinet dimensions was easy. Used a chat session to confirm how cabinets would be shipped. Pretty fast and simple process!
Easy Transaction. Shipping was great, not a single damaged or missing piece. Install was easy and straightforward. Everything looks great.
Good site. Very informative and quick shipping.
Cost and size of storage. And high quality.
The two center strips I ordered came rolled up. That's fine,but when I unrolled them and put them out in the sun as they want you to do,the wrinkles never flattened out. I don't know if I can even use these as they are currently a tripping hazard if the can't flatten out smoothly.
No particular reason.
First my garage floor.
From order to delivery the team was very helpful and easy to get in touch with for any questions.
Referall and quality.
Great service delivery, timely & product was exceptionally well packaged!
Great teviews
Great reviews
Except for having to purchase two of the same item, the experience was good
I thought I could buy a single unit
To add one more cabinet to my setup
Fantastic lift for all the Christmas boxes. Be sure to follow directions and you will not have any problems. It does take time to assemble everything but you will be satisfied with lift. I also called the company before ordering and they were so helpful.
The garage cabinets met my needs perfectly. Sturdy material, deep shelves,very nice finish.
Flooring is heavy and can be cut to desired size. I used mine to create a laundry area in the garage and to floor a utility closet. Looks great and the sandstone is not a typical garage floor color which is what I wanted.
Availability and price were easy to find in their website.
Color and pattern and good reviews for quality and purpose of the product.
Well packaged, tracking updates right on, & very impressed with the customer service!
Former reviews from other customers
We were very satisfied with the quality of our garage cabinets as well as the price.
Ordered them and received them so fast, easy set up and best of all cars do not move them when you turn the steering wheel
They had what I wanted
Quality reviews
Resurface by contractor failed and left a powder surface that couldn't be swept or blowered without creating a cloud of dust and dirtied clothes and shoes that were brought in the house. The contractors solution was to replace the garage floor at a higher expense.
My overall experience was good. I ordered the first week of January and I got my purchase second week of February. However, it did say at time of my purchase that It will not ship out until about the third week of January due to the pandemic. I completely understand so I went ahead and made my purchase. 3rd week came along and I have not received an email at least. I called the number and did get someone on the line very quickly and I was told that they would restock and send out the first week of February. I waited and still received no email. The first week of February came so I called a second time and again someone help me right away. I was told I would receive an email within the next few days once they get a respond knowing what's going on. About a week later I get an email saying that my item has shipped so I would say it took about a month and 2 weeks. Once I got my item it was very well packed and it was as described. I love my purchase and I'm very happy and satisfied with it. I honestly didn't get upset or bothered because of the shipping time. I knew it was going to take longer than normal and I was just being patient. Of coarse It was a long time but, I would totally purchase again from them. By the way everything was very well packed. Everything was labeled and I was able to put together easily
I was very surprised at how fast someone picked up on the other side. person was nice and respectful. I didn't get much detail as I was looking for over the phone but overall i was satisfied
They gave me the best prices
It was the best price compared to any other store and it was just what I was looking for
I ordered two sets of the 5-piece cabinet sets, 10 total lockers. Packaging was one of the best I've seen for any online purchased product. After assembling the first cabinet I was able to build the remaining nine without the instructions, very simple assembly! Overall, very happy with the purchase and worth the money. (didn't receive the free light the website states they come with though)
Found the product I wanted on the site, researched and found that Garage Giants had the best reviews and pricing.
Fit my garage wants and needs
Ordering was easy and the product was great and as advertised.
Not really a store. Drop shipped from manufacturer. If they ship the wrong product, not very helpful in resolving issue. Poor quality item. Cheap crap.
Slow, not helpful
I ordered wrong item (with loops) but only found out when I couldn't connect it. I was told to order another version (with pins) and RMA the one that is wrong. I did that, received correct item, but still waiting for RMA (almost a month now). That is $60 that I probably will never get back. With amazon it works so much better.
Customer service was very helpful but my issue still not resolved
Recommendation from friend
Giod reviews
Often things we buy online are a disappointment. In this case my garage cabinets far exceed my already hopeful expectations. Exceptional fit and finish. Engineered beautifully. My friends have already ordered there's.
Thank you
Steve
I had been looking for garage cabinets for almost 3 months. Then I came across Garage Giant and the Ulti-MATE cabinets. Wow are they awesome. The combinations offered covered every aspect of what I wanted. Ordering was very easy and the delivery went flawlessly.
Had the options I wanted and a great selection.
Loved the gloss finish and the looks of the hardware. Transformed my boring garage.
I recently ordered new age cabinets and they came almost 90% assembled. This order came Completely broken down and woth zero, assembly. I believe this is misleading when purchasing as I now have to have someone assemble these cabinets and pay to have this completed. I feel it is way to difficult to try and return as this is a large shipment
Please help
Gain trust and grow your business with customer reviews.
Garage Giant is where you'll find America's favorite garage storage, flooring and outdoor brands at the lowest prices and with easily the best customer service in the market. All orders ship for free and come with a money back guarantee. Categories sold include garage storage cabinets, garage flooring, workbenches, tool boxes and chests, garage organization, shelving and overhead storage racks. Our guarantee is that we will never be beaten on price and no-one comes close on service.
