• Fixthephoto

Fixthephoto

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Overview

Fixthephoto has a rating of 3.1 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Fixthephoto ranks 84th among Photo Editing Software sites.

  • Service
    31
  • Value
    30
  • Shipping
    15
  • Returns
    14
  • Quality
    27
Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
8
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What reviewers want you to know

Positive highlights

  • The cost was very fair, turn around time was less than 24 hours and I highly recommend this company.

Critical highlights

No critical highlights yet

How would you rate Fixthephoto?
Top Positive Review

“I like this site)”

Elena E.
6/1/22

On this site, I found what I needed - modern tinting for videos, sorted into thematic folders. For tinting sea, city and other landscapes, wedding videos. Cinematic toning and a lot of necessary LUTs for all occasions. For comparison, on other sites I usually came across old packs with several dozens of scattered unrealistic tonings not broken down by topic. Many of the toning here is free to download)). I haven't found anything better on the internet yet.

Top Critical Review

“Misleading Advertising”

A C.
10/14/22

They offered a 12 dollar credit, but said it is "professional photographers only with bulk orders", even though it doesn't say it in the coupon details. They are advertising all over their site. Then have the nerve to ask you to pay, when the free trial credit is suppose to take care of it. Typical bait and switch tactic. Won't waste my time anymore with this company.

Reviews (51)

Rating

Timeframe

Other

Reviews that mention popular keywords

24 hours (3)
Thumbnail of user elenae72
1 review
1 helpful vote
June 1st, 2022
Verified purchase

On this site, I found what I needed - modern tinting for videos, sorted into thematic folders. For tinting sea, city and other landscapes, wedding videos. Cinematic toning and a lot of necessary LUTs for all occasions.

For comparison, on other sites I usually came across old packs with several dozens of scattered unrealistic tonings not broken down by topic. Many of the toning here is free to download)). I haven't found anything better on the internet yet.

Thumbnail of user gbadamosik
1 review
1 helpful vote
June 5th, 2022

I am not a professional photographer ( I wish) but I like to put edits on photos that I love! I like to use the FIXTHEPHOTO PRESETS because I think its bright and makes my pictures more colorful:)
I recently got your free preset and have been enjoying the versatility and ease it brings to my editing workflow. I love the earthy brown tones, especially when combined with golden hour lighting, and find it needs only minimal tweaks to fit my needs. My usual adjustments include exposure, white balance, shadows and/or blacks... that's it! Thank you for creating such a great preset.

Tip for consumers:
VERY USEFUL PRESETS

Products used:
Presets by FIXTHEPHOTO

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Value
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Thumbnail of user deborahr2414
1 review
0 helpful votes
February 23rd, 2024

I've been asking to edit a few pictures and I've always been happy with the result! They are the best!

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Thumbnail of user mihirm6
1 review
1 helpful vote
June 14th, 2022

I'd definitely recommend Fixthephoto presents, as there are many for free that you can use to save time when editing and I have actually purchased a few which is are extraordinary and helps the my images shine through :)

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Thumbnail of user beverlyj209
1 review
1 helpful vote
July 7th, 2021

I have tried several photo editing companies at a much higher cost but have never been pleased.
I do my own editing but send all print orders through Fixthephoto before sending to printers. It's like having a big brother watching your back! I have had very good results for the past many years I have used them.

Products used:
Basic, Pro & High End Editing

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Value
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Thumbnail of user ac1074
8 reviews
4 helpful votes
October 14th, 2022
Verified purchase

They offered a 12 dollar credit, but said it is "professional photographers only with bulk orders", even though it doesn't say it in the coupon details. They are advertising all over their site. Then have the nerve to ask you to pay, when the free trial credit is suppose to take care of it. Typical bait and switch tactic. Won't waste my time anymore with this company.

Tip for consumers:
I recommend to go to another site, to get your pictures photoshopped.

Products used:
Retouch for a Photo, Pro Quality.

Service
Value
Quality
Thumbnail of user joelv89
1 review
1 helpful vote
April 20th, 2021

I needed to restore my brother's U.S. Army Special Forces Photo which was in terrible shape. It had tears, was full of dirt, dust, etc. and was not very clear. My brother is not doing well at 80+ years and I wanted to give him a photo for him and his family. Fix The Photo did an outstanding job of restoring his photo to not only like new, they "colorized" it. It came out beautiful. His family used the photo to make 15 8x10s to distribute to family members. The price charged was not unfair, given what other services are charging. They had the work done in a flash. What can be better?

Tip for consumers:
You need a photo of at least 600 dpi. You can upload the photo and they will give you a yes/no and an estimate. They communicate with you via email and so so quickly.

Products used:
Photo restoration

Service
Value
Quality
Thumbnail of user juanr772
0 reviews
1 helpful vote
June 27th, 2022

This product is just incredible! The tones and colors add so much depth to my images and make them pop so much more.
Out of the many sites and various different presets I have tried in the past this is definitely the way to go. Definitely recommend you try this product.
Thank you Fixthephoto!

Thumbnail of user adeyinkao2
1 review
0 helpful votes
June 22nd, 2022

I love all the presets of fixthephoto.
They make editing easy and fun for me for me! Thanks you so much!

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Value
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Thumbnail of user allies45
1 review
4 helpful votes
January 12th, 2020

This site used to do great work for reasonable prices. They now do mediocre work at astronomical prices. Work I had done before (literally, the exact same thing as my computer died and I needed the edit redone) in 2018 was $25. They came back with $50 9 months later--the exact same edits to the exact same photo.

I was at a photography conference and someone mentioned they'd asked for their 6 products to be grouped into a single shot (stock cosmetics on a white background) and they were quoted $95. $95! Sorry, that's not even competitive anymore.

There's too many editing shops to go through one that wildly fluctuates on pricing and quality, and has no interest in even trying to retain their previous clients with the courtesy of a price increase that is under 100%. It's crazy.

Thumbnail of user cobinh
1 review
1 helpful vote
May 18th, 2022

I love all the presets that I get from fixthephoto.com as a photographer, this is essential making every day editing a breeze. Thanks a ton!

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Thumbnail of user bryank187
1 review
2 helpful votes
May 20th, 2021

I presented Fixthephoto with several photos to retouch and add items to for simple backgrounds as photo manipulation. After building a relationship providing a steady stream of work for fixthephoto and quality returned photos, I was suddenly sent a canned e-mail message two times in a row after questioning why they couldnt take my last picture manipulation. They said "We are forced to decline the order because we are not able to complete your task". Apparently you can't send too big a challenge to Fixthephoto. They wouldn't even give me a quote. I would have paid double price for an attempt.

Products used:
Photo manipulation services and retouching.

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Value
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Thumbnail of user andyh314
1 review
2 helpful votes
February 11th, 2020

Y'all are awesome! Looks so clean! Images look perfect. Thank you for the nice work
Can i get a quote for 50 photo's and another for say 250 photo's.

Thumbnail of user jasonc2076
1 review
0 helpful votes
June 20th, 2022
Verified purchase

I purchased LUTs from this site and it was very useful to make
It reduces making time.
I recommend these LUTs if you're wondering.

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Value
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Thumbnail of user leoa135
1 review
1 helpful vote
March 15th, 2023

Ann was open and straight forward about the possible results as my originals were of low quality.
The results were impressive. I'm extremely happy with the results. I highly recommend them.

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Value
Quality
Thumbnail of user nechamal2
1 review
1 helpful vote
June 29th, 2022

Fixthephoto has great photoshop actions. With just one click in photoshop these actions transformed my photos to WOW photos!

Thumbnail of user lyanp
1 review
0 helpful votes
June 8th, 2022

Very nice service. The best preset. I love it. It is very useful for all photographer.
Preset support best photos.

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Thumbnail of user tomb1295
1 review
2 helpful votes
February 15th, 2021

The prices are much higher than quoted when I inquired about retouching my wedding photos. Something like $25 per photo to enhance them slightly. I received a very rude and blunt email back after asking about the lower advertised prices. The nice looking website is misleading, please avoid and find someone local you can support.

Tip for consumers:
Don't use them, support a service local to you to help your community.

Products used:
Non, misleading prices and rude customer support was a turn off.

Service
Value
Thumbnail of user brucec1065
1 review
0 helpful votes
February 15th, 2021

I presented Fixthephoto with the photo below scanned in 600dpi as requested. They said "This scanned copy is too small sorry, we are not able to work with it". I guess you can't send too big a challenge to them. They wouldn't even give me a quote. I would have paid double price for an attempt.

Tip for consumers:
Don't expect miracles from these folks.

Products used:
None

Service
Thumbnail of user lightcamelliaj
2 reviews
2 helpful votes
December 15th, 2020

I wanted some of my mother's wedding photos edited as a surprise gift. Most didn't need that much editing so I asked for pro level or just minor editing on the ones that looked pretty good already. They refused to edit them at that level and insisted on doing $25 restoration work on all of them. When asked why they all needed that level of work because some looked like I could edit it myself with generic google photo editing tools and it would be fine they just gave the response, "because its an old photo." I asked them to further specify why and I was just rehashed the same it was old so it needs restored. I refused to to have the perfectly fine photos editied at that level but let them so the three worst photos that level. It was a waste of time and money. I should have gone to esty or some other site. 2 out of three of the photos looked half assed. They fixed how dark the photos looked but left it hazy looking and one of the photos looked like something I could do myself.One even had yellow patches. I requested corrections and you apparently have to hold their hand the whole way and tell them what needs corrected instead of them using their eyes. It took four days to get the corrections where it took 2 days for the supposed restorations. I only got the link to my corrections after asking the help chat on their site where my photos were. One came back better the other was barely touched and they had only fixed the yellow spot but left it hazy. I had to go back in and re request corrections even though I specifically asked for the haziness to be fixed. They sent me the new corrections a day later and it looked exactly the same. They fixed none of the haziness. I ended up just downloading the photo and correcting the haziness myself. I have no editing experience yet Iwas able to fix something that they couldnt withint the span of 15 minute. Their communication also sucks. Dont pay attention to their emails they dont include all the details in them. Only look at the comments under your photos. I highly encourge you to go somewhere else for photo editing as this place is mediocre at best and youll probable have better luck on etsy. Dont waste your time.

Tip for consumers:
Dont use this site!

Products used:
photo resoration

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Value
Quality
Thumbnail of user justinb782
1 review
11 helpful votes
February 27th, 2021

I discovered one of my photographs being used on the Fixthephoto.com website to illustrate an article on the "Best 30 Landscape Photographers to inspire in 2021." The picture is attributed to my former employer, Galen Rowell, though I made it a full year after Galen's death. They have not responded to my communications regarding the matter at all, particularly my demand that the image be taken down or its use paid for. In the meantime, I am aware of at least one other photographer whose photo was used without permission and misattributed to another photographer in the very same article. Though the company seems to indicate it is based in Brooklyn, New York, the website is registered in Ukraine. I think there is not much about Fixthephoto.com that is legitimate. Stay away.

[UPDATE: They finally took down my photo and replaced it with another one of Galen's that was also unlicensed and therefore used illegally. I have since determined that several other photographers on the list – Michael Kenna, Carr Clifton, Erin Babnik, Sean Bagshaw, Michael Frye, Isabella Tabacchi, and Fay Goodwin, at least – had also not granted permission for the use of their pictures on the site. I suspect that none of the photographers on the list actually granted permission for the use.]

Thumbnail of user josephb677
1 review
4 helpful votes
January 4th, 2020

I am working on a project for our local church and I needed the background removed from the picture that I was going to enlarge. I suggested a dark blue and a lighter blue background. The pictures came back perfect. The pastor reviewed the pictures and wanted a lighter blue background. I sent a sample of the light blue that I wanted. I wanted 3 pictures: 1. The sample I sent; 2. Lighter than #1; 3. Lighter than #2. I sent the email on 1/1/20 at 10:58 PM. The email notifying me of my completed revisions was in my inbox on 1/2/20 at 6:12 AM. That is an outstanding turnaround. Fixthephoto provided excellent customer service and I highly recommend them for your photo retouching.

Thumbnail of user benitoc22
1 review
1 helpful vote
August 12th, 2021

They asked me first time $12 for a task, then $30, then $27, then $60 and finally $27 again. Not trusty company.

Tip for consumers:
Be aware!

Products used:
Photo retouch

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Thumbnail of user fakhrig
1 review
0 helpful votes
June 9th, 2022

Tired your presets and I am really impressed by the quality and the change of photos just thank you very much for your great job

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Thumbnail of user josephw90
4 reviews
3 helpful votes
August 10th, 2021

Simply excellent! Took my headshot and made it look super professional with an amazingly quick turnaround! I will happily recommend her services to anyone!

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About the business

Company of the best photography retouchers offers online photo editing services for professional photographers 24x7x365 from $2 per picture! Photoshop retouching services in USA, Canada, Australia, UK, Europe.

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