FARMASI

Shame that Farmasi doesn't care that Seriae Wilson (BI) smokes, cusses and even cusses at her children and has no teeth and uses other products of which she states some are better than Farmasi - but farmasi only cares about the money and will make fun of her followers as well and has facial hair (see left side of pic) has tattoos - cannot believe they let her represent this company and does not file taxes and is allowed to promote and get commission from Spoiled Lips Cosmetics

I have been ordering the Zen Mascara for some time now and absolutely loved it until my last order. Until now every tube I have ordered came wrapped in a plastic sheath. The 2 I received recently both had an ingredient sticker as the "seal" which left a sticky residue on the tube but main issue is both tubes were practically dried up. Very concerned that they were used and returned to company which then stuck a seal sticker on it and resold for new product. Extremely disappointed

I have tried all their mascaras and all of them were dry and didn't last long. It seems they only put a small amount in each tube. I bought shaving creme for my sons and the creme was impossible to get out of the can. I ordered shampoo and the bottles were small for the price. I became a rep and talked about my concerns to Caron Burns my rep and I was told in a very stern way to never say anything negative about the products. She kicked me out of her FB chat because I had concerns. It seems she is only concerned about making money and doesn't care what she is selling. Not a good experience.

I just want to say that Ms. Karen Austin from Giles co Virginia is the best salesperson that I have ever seen. She gets on online and puts her make up on and describes each and every thing she is applying in great detail. She is number one in my book. Although I have never tried the products she is making me want to! She is very beautiful and has such a positive attitude. Sharon Martin

Fraud, false information, deceptive company I don't recommend this to anybody. Stay away from this company they will take you money and close your account without even sending an email.
I signed up in October of 2020 and they
They encourage you to sign up even if it is just for the discount and highlight that there are no quotas... then surprise! They added quotas. The company never even sent an email with this any information about the quotas starting a month after I signed up. I only found out my account was deactivated when my sponsor told me her account has been suspended. Now I can't buy or sell and they kept my $ shame. The customer services rep said the information they have from the managers is that they can't do anything the changes are done and in order to become active again you have to buy another membership with quotas or be a customer what a scheme!

I will no longer purchase products with this company when they allow representatives to use thier same social media account to promote products AND promote a sickening, discriminating and unlawful campaign against well known public figures which is in litigation as I write this. Miss Regina Rand spends 100% of her time promoting hate and defamatory posts about these 4 well known individuals. Her personal vendetta should not be used on same page as your products. If you allow people like that to sell your products then I'd rather use other products. I've found the shampoo and oil at Walmart now so good luck with this representative because she obviously don't care how she portrays herself in public and it's sickening to say the least

"Shopped with Emily Hickling"
She was hateful In every sense. Commenting on how my appearance should be up to men's standards & that this purchase (all purchases of products as such) are about pleasing the man they are actually for. How I need to satisfy him first & this was about what he wants me to be, not about me.
I was sickened.

Great products made from pure ingredients that do not cause any harm to skin as many of the popular brands can. I switched to FARMASI after having a bad reaction to a major brand and I'll never look back. Has immensely improved my skin and I'm 63.

I order stuff almost a month ago and nothing has been delivered to my door. Run me my $#*!ing money back now I'm over this bull$#*!. It's ridiculous that I have to wait this long to get some products. What a damn shame. You guys have 24 hours to return my full refund.

I tend to ordered Farmasi frequently and now they don't ship out on time. Usually to get them quick after 2 to 3 days orders have been placed then shipped it out. Now, it been 6 days to wait, nothing to ship out yet. I really need the products since I am nearly ran out of it. They need to have a speed process. I called the customer service today and they stated unknown when to ship it out since shortage staff? Please ship it out ASAP. I love the products so much.

Body scrub and gel are misleading, don't work. Customer service is not good. Refunds are a joke, they refunded 80% of what I paid, waste of time and money.
Don't spend money on them

Ordered over $200 worth of products and they were never shipped out. Had to file a dispute with PayPal. No communication or responses from them at all. Horrible customer service and a scam.

I became a BI the day it started in Canada. We had no quotas then, it was new and they were after getting reps. Then the courier sent my kit back not once but 3 times. I never did receive it. After many calls they finally reimbursed me. Covid hit and no one was buying it in my area. I ordered for myself. Now I am a senior and they won't extend the 6 month rule for one month. Notifying me 4 days before I got booted that I needed to spend more money to stay active. Not sure when the quota thing started as it was NOT there when they opened in Canada, no matter what they say. There face creams are overrated also and not worth the money. They needed more colours for shadows, lipstick and blush also. The concealer is not light at all, but on the orangey side and more of a beige. I opened the mascara that was 2 in 1 and the thing came apart, the mascara was fully on the brush and I had to scrape it off, the second tube was a Zen and it was dried out. Company needs to smarten up. The only reason they get reps is because the cost to join is less than others. I am going back to the pink cadillac company.

This company is a joke and cheap products. Nakisha Hall was very rude and unprofessional. I will never shop from this company

Where to start, I sold for this company for a year. Their skincare is one of the worst skincare I've ever used! Age reversist serum actually has carrageenan in it which clogs your pores! The customer service sucks! And shipping takes 3 weeks! Give it thumbs down!

I was actually selling for them they sent myself and a customer a product that was empty after one use. It took over a month and multiple calls, emails, chats as well as my sponsor and her sponsor and her sponsor getting involved. I was then sent a replacement for mine which arrived as an empty box. When asked what I wanted done about it and asked to have it replaced I got a well I guess we can do that. 4 weeks later it finally shipped. Then took over 3 weeks to arrive.

Noticed most of the products seem a good price but some seem ridiculous unless you actually sell for them.

Also if you sell you don't make anything. Having people under you is useless unless you are going to sell more then them cause you don't get paid unless you sell more then them.

There super pushy about posting, cold messaging and growing your team.

I would have probabky stayed on just for the 50% discount if it wasn't for the horrible customer service I received from multiple people including the members on my team!

Their advertisement is false on the 1 to 2 day shipping after the order is received. I'm going on day 6 without them sending me any info on the shipment. I won't be buying from them again.

Products were ok but the company totally scammed us! Was told if we buy the starter kit we would ALWAYS have access to their products. Unfortunately that was a lie. You have to sell a minimum amount of products over a certain time frame to be able to still have access to their products. I won't be spending another dime on any of their products because of their shady business practices!

I just joined Farmasi in Feb. 2022 and the first thing I bought was the Resurface Skincare Line. I took a before and after photo and I absolutely see the difference in reduction of my fine lines, wrinkles and texture of my skin. I was Rep for another beauty company and the products I used with them didn't give the same results I got from the Farmasi products. Needless to say, I will stick with the Farmasi skincare products. I posted these photos just so you can see the difference after using this skincare line for only a month so far.

I am a beauty influencer and is very frustrating that the customer service is terrible. First you need to open a ticket and wait no less than 3 days and sometimes the solved the problem but most of the times the respond with a question or asking for more information and then post your case like solved when is not really solved at all. Today, I called to the customer service because I've been trying to rich my regional in Florida, Rosanna Colon for 2 days and messaged her in WhatsApp and she was online and never looked my messages. I have a customer that placed two orders on July 4 and every time I looked her order since 10 days ago looks like packed and there is no way to see any tracking number. So I opened a case and tried to call to the customer service and had to wait 2 hours and 10 minutes, and nobody respond. My question is who is going to solve this because the customer is about to cancel her orders and I don blame her.

I ordered the complete line of Age Reversist Skin Care and am very unhappy with the design of the bottles. The clear lids do not stay secured on the bottles and causes them to leak all over my make up bag. I even put them in a ziplock bag thinking that would prevent the lids from falling off but it didn't work. It's wasteful and messy. I hope this is something corporate will address and revamp.

These products are off the chain! Absolutely love the Rose collection! Vegan mascara now. Best company to work with and do business with. Very pleased.

I attempted to sign up as a representative and purchase $128.93 in product and starter kit. The transaction appeared to go through but I never received confirmation that anything was ordered. I contacted the rep that I signed up under and she said I wasn't in her system. I've contacted customer service two weeks in a row, I have to select that I'm a representative just to speak with a person or I never get answered. I was told by two separate customer service people that there was a ghost charge on January 2,2021 from when I attempted to order but nothing went through. I was told my money would be refunded. Nothing has been refunded. I really wanted to purchase products, but I just want my money back at this rate.