Electric Bargain Store

The description of the item I purchased did not match the picture shown on the website. I was able to return the item. However, I did have to pay for return shipping.

The staff is quick in responding to emails usually within one hour. Great help in answering questions and will be placing another order very soon. Highly recommend this company.

I ordered a smoke detector which would match the broken smoke detector I installed twenty years ago. The new smoke detector arrived on time and was a perfect fit for the old installation. I'm a happy customer william knight.

Purchased a smoke detector for $26.00 & change which was initially a bargain. However, I was charged over $20 for regular ground shipping from Los Angeles to Washington state! Unbelievable! Will find another retailer that ships for less!

Item appeared to be in stock since it's was listed on the website, no where did it state the item wasn't available or had a lead time, it took over a month for this item to arrive. Item was what we needed, it came as described - but the misleading on availability is a 3 star.

Excellent response and timely delivery. Have been using Electric Bargain Store for over 3 years and have always had great

Excellent customer service. Fair prices. What more is there?

I have not received my order, But received a request for a review?

Received my extension cables in a timely fashion. Have not energized them yet, as I am still wiring my kitchen.

We needed to replace our smoke alarms (4 of them). I ordered one initially to be sure I had the right brand. The smoke alarm arrived in record time. I then ordered the other 3...again perfect replacement and perfect unbelievably fast service. Thanks!

I found the light cover I was looking for but the size was different than my need. I had full knowledge from the technical information available. So I knew what I was buying and hoped it would work.
It was my issue, not the Electric Bargain store.

Ordered a set of six to replace some older ones. They arrived in good order and featured some newer, common-sense features (you can now replace the batteries from the "front" rather than having to unplug them from the wires and take it off the mount to replace them in the back).

Found what I was looking for. I had to wait for it, but that's not EBS's fault - I think it was out of stock.

They were very good at keeping me updated on the status of the order, though. I never worried I wouldn't receive the item once it got back in stock.

Easy ordering process and responsive customer service who handled supplier delays professionally and promptly.

Always seem to have the product I need at a very competitive price.
Am a bit disappointed in the notifications of shipping. I often have to check on shipping and delivery.

No issues with using this website to order our items. Very easy to use!

Arrived on time. I was intrigued by the selection of fire alarms equipment. Thanks for supporting my order and let me live with safety.

The light is the one that fits the space but it does not dim down the way the orginal ones do. Instead when they are very low it just goes off, which makes it looks like ti is burned out.

Great experience. Saved money for the same item in bulk. No problems.

I needed replacement fire alarms for my house. I chatted with someone from the electric bargain store and they suggested a replacement and said that they could send adapters that would work with my current product. Even though their products were more expensive I placed an order because I though the adapter would save me time and I would not need to call an electrician. I tried to install one unit. The adapter did not work with my wired unit. I had several family members try to install and they definitely were not correct. The adapters were not packaged so I am not sure what the problem was. I tried to call and see if there was another adapter that would fit my unit. No one there. They did answer my email the next day. They said I needed to send photos. I sent the photos and they responded by saying the I could order a replacement package from them. I told them I had already ordered from them and they just kept repeating the same thing to me. I chatted with someone and they said I would have to pay a 25% restocking fee (which was $50.00) and that I would not get my shipping costs back ($15.00 each way). I asked why I had to pay a restocking fee if they were getting the product back. Then I got disconnected. I called and asked for a supervisor (they never connected me to one). I explained my situation and they said that they would have to have another department call me back.

RECEIVED THE ORDER CORRECTLY AND ON TIME. EASY TO ORDER ON THE WEBSITE.

Had the exact part I needed and shipped it very quickly.

Website easy to use. Received exactly what I ordered.