DressPlan has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. DressPlan ranks 336th among Wedding Dresses sites.
This is a fraud website. The pregnancy dress I bought is totally different from what it looks like on the website. The size is wrong, color is wrong. I now try to return it but they didn't give me the return address. On their website, they list out return and refund policy but in reality, those are all fake.
I'm now writing to complain their company. Don't get cheated by this horrible site!
I received my dress just a couple of days ago. Shipping was very quick, the quality of the dress was fantastic and I am delighted with it. I ordered this dress in dark green and was quite worried how it would look as you cannot see the dress in your desired colour. The dress is beautiful and very well made. I also used the custom measurement service and the dress fits me perfectly! I would definitely recommend this dress and this website :)
This company claimed to send a new, clean dress to us. Instead they sent a used, damaged dress with over five different stains. Then they refused to refund what we paid as well as refused store credit. They were all around rude and completely useless at customer service. Do NOT order anything from them.
I have ordered a dress and confirmed the order by e-mail. Then I have received the e-mail:
Since the dress is made of feather and so expensive, if you can kindly pay more $39.99? Or if you can kindly change the model online? Or we will kindly refund you alina
I've paid the price given on website. Be carefull, because obviously there is something wrong with dressplan.
My wife wanted this dress to attend a wedding reception and we ordered it three weeks before. When I found out that since the dress had to be made and it wasn't schedule to be shipped until three days before the evening, I wrote asking if it was possible to put a rush on it. The staff were spectacular. They were able to put a rush and we got the dress one week ahead of schedule.
The dress was everything my wife thought it would be. Nice material and details. The gems were spectacular. She loves it so much that we are considering ordering other dresses from this site.
Thanks to the staff at this site, the purchasing experience was wonderful and the dress beyond expectations. Thank you.
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