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Domain.com has a rating of 3.0 stars from 5,490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Domain.com most frequently mention customer service, live chat, and credit card problems. Domain.com ranks 2nd among Domain Registration sites.
Proactively asks for customer feedback
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I have been with Domain.Com since almost the beginning of its creation. I have purchased 100's of domain names and have had almost zero issues with this service. Redirecting to Private Servers is very easy and is up and running in under 10 minutes (most of the time). This service is #1 in my books and will not use any other domain service. Domain.Com's prices are very reasonable upon first purchase, and normally beats out on other domain services deals. This is a Top Notch Service, hands down.
Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way. Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.
Love it, so easy to set up. I was able to add on security package and web hosting - awesome!
I trust Google
When ordering, when I entered my email address the autocorrect changed ".com" to ".con" resulting in 2 hours of waiting and messaging and days before I got this confirmation. Please look into improving your tech support.
Found it on Yahoo
It was very professional a little wait to but no problem they were on point finding and helping me find user name resetting pass thank you for you'll precious time.
I've used it before
Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM
I have tried many websites before you, but I was not able to get through.
But, DOMAIN.COM, Received me like no big deal. Thank you more
I have not gone further than securing domain name ect. I am working on website and researching all of this now
Seemed to be the easiest and affordable
So far so good! Just getting started but all the tools I need seem to be right here!
Domain name desired
It was NOT clear on how to search - please put an example in- like www.Iamnodummy.com or " I am no dummy";-)
Use them already. Significantly better than GoDaddy.
I'm excited to get moving on this! Thanks for helping me to make it happen!
Your simplicity
Not the easiest to use. Was getting errors right after purchasing my domain which made me nervous snd want to cancel with this site.
It was the first option that popped up in google search and the name seemed legitimate
I dont have much experiance on computers and this site makes it easy to do what i need
This site is a good fit for my needs
I'm currently unable to access my google workspace which is causing me to lose $$ and time. The help team has not offered any help but to escalate the "request." they also said that there is a massive influx of complaints that mine is queued behind. Seems to be a problem across the board with the service. Buyer beware. Going to register a complaint w the ftc and bbb to make sure they are investigated.
There been a LOT of 'holds', every hosting site I got to still shows the domain as available, I can't create my website.
I thought it would be easy. It hasn’t been.
Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.
It seemed to be a trusted source
I like your solutions, and at most your support.
Keep up this good work
Based on Hak.5
Domain.com is a great place to start a website and choose top notch hosting services. User friendly and affordable.
I choose Domain.com because its easy to use and affordable. I like the way its set up.
I was chatting with the best person ever, with lots of patient and care. Thank you very much
Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way.
Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.
Wide availability of unique URL extensions
So far so good. I love it
Nice easy and lots of savings
Easy setup and easy to navigate site but I literally just signed up 5 sec ago... A little aggressive to ask for a review at this point if you ask me lol...
Top result on search engine
Domain allows known website squatters/grabbers register names that have previously been in use. These website squatters (such as GODaddy LLC) then exploit legitimate registrations by charging extortionate rates (between $1,000 to $5,000 plus fake broker fees considering the website is actually registered with them) to release the domain name. It is disappointing. And it left Jitesh in a position where he was not able to help or offer any empathy. Domain must do more to stop name grabbers like GoDAddy.
What are the other options?
Please guide me on how to activate my domain. There were delays but they were responsive.
Excellent
I'm extremely happy with the bundle of services I was able to get for the price.
Recommended by media outlets both print and influencers.
Last night, I discovered the system was being upgraded. Today, surprise! My complimentary business email - poof and disappeared. I was informed when I contacted them first, that it never existed. Then, we are sorry about your inconvenience Pay $45 for hosting and like magic, my email will be up and running. Is this how a business should treat a as they put it, "loyal customer?"
I was able to conveniently purchase a domain. I also enjoyed the 25% off flash sale.
I've been a customer for years.
SO FRUSTRATED! Your website does not have instructions on how to create an email address using the domain without purchasing Google workplace. EVERYTHING points to making additional purchases. This information was not disclosed up front. Bad form!
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