• Culinary Depot Inc

Culinary Depot Inc

Overview

Culinary Depot Inc has a rating of 1.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Culinary Depot Inc ranks 12th among Restaurant Supply sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • Good quality equipment and excellent customer service would gladly recommend culinary depot to others.

Critical highlights

No critical highlights yet

How would you rate Culinary Depot Inc?

Reviews (5)

Rating

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user martingramsjr
1 review
0 helpful votes
April 25th, 2024

Opening a non-profit coffee shop to benefit disabled veterans and the commercial sink we received was cheaply made and of no use. Not sure why it is even being offered as no serious commercial restaurant would carry such a thing. (We chose that particular sink because it would be easier for the employees who are physically handicapped.) Have to now throw this sink (Glastender BSA-18-RF) away and get a good standard sink from someplace else. Beware ordering from Culinary Depot.

Tip for consumers:
The product they sold was so cheaply made I am shocked they even sell it.

Products used:
Glastender BSA-18-RF

Value
Returns
Quality
Thumbnail of user miriamp160
Miriam P. – Culinary Depot Inc Rep

Dear Martin,

We're sorry for the unfavorable experience you've had with your Glastender purchase. As a dealer of many different brands, it's important to know which brands our customers are not happy with.

I noticed your purchase was done through our website and our other communication with you mentioned the sink being too small. Are you able to guide us please if the specifications and dimensions on our website was incorrect? We’d appreciate that so we can get it corrected.

Jessica on our team has reached out to assist you. If you’d like guidance on a better product, please don’t hesitate to let her know.

Again, our apologies for the trouble you've had.

Thumbnail of user muhammeda43
1 review
1 helpful vote
February 10th, 2022
Verified purchase

I hope I can give them a 0 not even one I. I purchase 3 IFS 75 fryers from them they took the money from my account and send me that my order was processed and ready for shipment. 3 days later they called me and said sorry the price goes up by double. Offered me discount of 25.00 if you want to replace it by something else. We are into 6 day and still didn't get my money back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tyrellj6
1 review
0 helpful votes
December 2nd, 2020

Good quality equipment and excellent customer service would gladly recommend culinary depot to others.

Thumbnail of user dwayneb86
1 review
0 helpful votes
March 11th, 2021

I find their equipment selection to be too quality. They have top brands at reasonable prices and great customer service. I would highly recommend them.

Service
Value
Shipping
Quality
Thumbnail of user pattym86
1 review
1 helpful vote
June 13th, 2018

They have helped my business success with giving me great prices and wonderful commercial kitchen equipment experts.

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From the business

Company Representative

Thumbnail of user mendyt2
Mendy T.
Typically responds within 7 days

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