CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 660th among Auto Accessories sites.
I ordered vinyl decals for my z06 and love the way they look on the car, ordering more soon. Shipping was quick.
Ordered a Corvette sports car wing for $600 it got lost in transit FedEx won't do anything because Corvette mods refuses to file a loss package claim on their end I disputed the charges they are now threatening to take me to collections and unauthorized took another $620 out of my account. The collection letter states in falsely accuses me of being in possession of their merchandise and trying to create a cyber theft fraud on them. But took $620 out of my account after charges disputed!
Ordered a Corvette sports car wing for $600 it got lost in transit FedEx won't do anything because Corvette mods refuses to file a loss package claim on their end I disputed the charges they are now threatening to take me to collections and unauthorized took another $620 out of my account. The collection letter states in falsely accuses me of being in possession of their merchandise and trying to create a cyber theft fraud on them. But took $620 out of my account after charges disputed!
Products used:
Corvette Wing carbon Flash
I ordered some accessories for my 20XX Stingray, what showed up was completely different... CHEAP CRAP! Their products are falsely advertised. Their solution was to send me some tape... hahahaha... really? Tape things on my Corvette? Their customer service is non-existent. They are dishonest, unprofessional, will not take care of you and their products are cheap crappy looking stuff unlike what they show in their pics. Don't waste your time on this website... total SCAMMERS!
Tip for consumers:
They are total scammers and a horrible business. Don't waste your time or money.
Products used:
I did not keep anything. I returned everything in their original, un-used condition. They did not issue me a refund even though I received a Return Authorization (RMA) from them, so I requested a credit card charge back. Now they are bullying me, saying I owe them still. They are total scammers and a horrible business. Don't waste your time or money.
What a pain! Took two weeks to receive a damaged product. Contacted customer service who are outsourced to Europe, no help at all. I had to send 40 emails in one day to spark a response from them. The representative I spoke was noticeably irritated when telling me that she will contact me when a return has been permitted. So potentially if they ever get back to me it will be a month before I receive my ordered product. Garbage process
Tip for consumers:
Go somewhere else
Products used:
Air cleaner system
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
Tip for consumers:
AVOID!
Products used:
Parts
Don't order from these guys. Items that are listed as "available" in many cases are not. Wrong items shipped and try to charge for shipping when they make mistakes. No answering of phones and can only correspond via email and they respond very slowly. Never will they apologize for their mistakes, even when pointed out. Try to do partial refunds and have to watch the credit card statements to make sure you get your money back. Have given them a few tries and the same experience every time. Never again!
Tip for consumers:
I would never shop from this company again.
Products used:
One item never shipped, the other item was the wrong item and needed to be returned. Had to get return authorization and cancel the other item. Customer service emails are slow and rude.
I had to get a new alternator for my C3 and they had it in stock. Works fine and shipping wasn't bad
I ordered lower rear skirt winglets in hydro carbon fiber, Corvette Mods sent me fake plastic pieces that looks like they are from China! They told me it would take 8 weeks to come in because they were making it. However, it seemed that they were waiting on it to ship from China (my opinion). I asked for a refund and to returned the items, they said this is what you ordered, so no return. This is bad business and they know most customers have no idea what hydro carbon fiber means. Well it mean cheap plastic from China?! I will never ever buy from Corvettemods again.
A very long story short I ordered some parts for my Corvette... number one it took two weeks for them to even get the things sent out from this place... number two I never could talk to someone in customer service about what was going on... to add insult to injury and out of spite they had the damn item Returned to Sender after it arrived my city with no refund... this place has a piece of crap owner who hires ppl just like himself... do you shopping else where
Tip for consumers:
If you are smart go to another site...this place is horrible
Products used:
I never received anything to use
Oder did not ship after 3 weeks. Contacted chat on their website he told me to email service so i did daily for the next week without a response. Emailed them to cancel order and refund card the $248.00 for weather stripping. How hard is it to ship rubber stripping? Apparently, like many others complaining for them its impossible but they can charge your card no problem. Trying to cancel charge to my card and get refund so hopefully this will work.
Ordered an internal trim screw kit which should have contained dozens of various screws, and also required extra shipping (assuming this was for excessive weight). I received 12 wood screws with decorative washer. I Contacted Corvettemods because the parts received did not match the description. I was informed that the parts were correct and they would only refund me price of the parts if I wanted to return them. It cost me about $6.00 to return $3.00 worth of screws. The seller is not interested in doing the right thing and will sacrifice future customers for a quick buck.
I bought a control valves and hose kit they send me the wrong part, they keep telling me that's the correct part. And the web part # are different than there catalog # paid $319 for three hoses telling me that it's the right part. No answers, no manager to talk to. To return the part they sent incorrect they want to charge me a restock fee and shipping. Please dont buy from them you be sorry
Tip for consumers:
no buy you will be sorry all email no managers customer
Products used:
Hose kit
I ordered 4 items from then, three were shipped, but the larger spoiler was not. But they kept referring to the tracking number of the other three items as proof it arrived, when in fact, they never shipped it. Either incompetent or scam artists, but either way, customer service is accusatory and not helpful. Terrible company, I contacted the better business bureau and there are so many complaints against this company, stay away, I should have listened. They got several hundred dollars of mine for free.
I made the mistake of purchasing Part from Corvette mods for my 86 Corvette. It took them forever to ship and when I finally did get them they were damaged from poor packaging and missing items. When I Tried to contact returns they do not have a phone Number. Only through email can you do any correspondence with them. They finally gave me a return authorization but I had to pay for shipping to send back items that were damaged. I never received a refund. They do not return my emails or my phone calls and I am screwed out of $203. Please do not make the same mistake I did and used this Poorly run company.
Tip for consumers:
Don't use this Company
Products used:
None
I ordered side skirts for my Corvette. They came repackaged, used... The bag of screws and rivets torn open and scattered throughout box with some missing from falling out holes in box. Tried to call them. They only answer sales calls. Won't return service or technical calls. Got an e mail response to my problems that was condescending and unprofessional. I wouldn't buy a lug nut from these people.
I ordered an engine bay lighting kit for my C8 Corvette. Shipment was slow, but box eventually arrived and appeared undamaged. After opening the kit I quickly realized the poor quality of this product, but figured I would give it a shot anyway. I placed 3-AA batteries into the kit and it wouldn't turn on... thought maybe my batteries were bad. Went to the store and bought additional brand new batteries, this LED light kit still wouldn't turn on. Right away I contacted who I thought to be customer support at Corvettemods.com, waited a week and never heard back. I emailed them again requesting a reply. The representative very rudely replied that I would've heard back from them had I emailed the correct department. My mistake, so I asked them to point me in the right direction, but of course, never heard back. I went on their website (also very poorly done website but that is beside the point) and found the return department and sent them a request. Corvettemods would not stand behind their inoperable and crappy product, wouldn't offer a refund or a replacement. This company is a joke, buyer beware, use extreme caution! I wish I would have looked up reviews prior to purchasing because as soon as I saw their 2 out of 5 star rating, I would have purchased elsewhere instead of essentially throwing $90 out the window.
Tip for consumers:
STAY AWAY!!!
Products used:
Nothing, it was inoperable
Ordered 2021 corvette license plate holder. Came in crushed box with scratches on product that I owed $8.00 to accept. Contacted customer service, said I should have not paid? Product looked like someone sprayed with cheap spray can and missed a few spots. Not impressed with there workmanship.
Corvette Mods has the worst reputation and customer service in the industry. I ordered the compete headlight assemblies for my C2 and they didn't deliver the bezels. I contacted them 5 times with no resolution. They hardly ever answer the phone and when they do, the person cannot give any information. Email is worse.
You would think that they would respond to a customer who bought over $1,800 worth of parts.
Ordered a new wiper motor and the install was easier than I had expected. It took a little while for the part to arrive but worth it to have working wipers again.
Ordered $500+ worth of parts on their website. Corresponding website part numbers do not match packing slip supplied. Ordered 2 of one item and only received one. One item on order was shipped or showed on packing slip. Received an item I didn't even order! Contacted them by email and got no response. Second and third emails, I told them I would dispute charges with credit card company on items I did not receive. I then got an email from them accusing me of cyber theft and they would prosecute to fullest extent of the law. Basically a horrible company to deal with.
Ordered 600$ worth of exhaust components from them. Finally shipped after a week, and when everything finally arrived it was all wrong. Their phone number is for some foreign call center, and nobody ever gets back to you. They don't care that it's wrong, they aren't going to send replacements, and have no plan on issuing a refund or resolving this issue in ANY way. Total Fraud.
Tip for consumers:
run
Products used:
none
Ordered a key fob replacement, was billed immediately but a week later, item never shipped. Called customer service and was told I would get an update in three days. Read these reviews and disputed the charge with the credit card. Didn't wait to get scammed. CC company refunded me in no time. Customer service is extremely rude and you get offshores to India. You only can deal with them via email if you want a refund. Find another vendor!
Ordered a black out taillight set for a customer through PayPal as I do many parts with no issues. They labeled the package incorrectly and it was returned to them. They would not issue refund or send out replacement until restocking it and then charged me $14,50 for there mistake and this took a month. Reordered from a different company in same manner and delivered in 4 days.
All I get is the run around. Never any answers This is consumer fraud. Do not order from this company They always say someone will get back to you, by Email or a phone call No Call back no Email (just the one asking for my credit card number again ******Zero Stars ****** Your track record for 2020 really sucks I'm calling the Fraud dept of my credit card company next
This company sells cheap Chinese products that do not work or fit properly, and have zero customer service skills. Stay away from this company at all costs - I will never return. Worst shopping experience ever! Buyer Beware - this review should be ZERO stars but I couldn't post without picking one!
Product Categories include: Apparel Car Care Carbon Fiber Parts Custom Painted Parts Engine Exterior Exhaust Systems Hydrodipping Interior LED & HID Lighting License Plate Frames Logo Items/Gifts Performance Pr...