ChubbyChicoCharms

I purchased a bracelet a few months ago that is way too large for my wrist and slides over my hand. It wasn't a customized order and they don't allow refunds. I asked for an exchange for a bracelet that could be adjusted to fit. It took several emails from me to finally get a return authorization as they blamed it on the weather. I returned the item and paid for the shipping. It was delivered February 6 and when I emailed asking for the status of my exchange 3 days ago, I haven't received a reply. They are the worst company to do any kind of business with. The customer is ignored, unheard and unsatisfied!