CheapTickets

Vandaag 24 dec. Vlucht naar London Heathrow maar blijkt. Dat de. Vlucht gecanceld is nooit mail gekregen of iets. Nu een dag voor vertrek Om boeken naar de 25ste dec. Ik wilde juist niet die dag vliegen. Want er is geen transport in London en de kosten naar central London 150-200 euro. Meer. Dan man me ticket. En dan ook. Nog me overnachting. Die moet betalen. Echt de laatste keer dat ik bij jullie vlucht book. Echt $#*! dit.

I purchased a ticket from CheapTickets and when the airline rescheduled the flight to a date that did not fit my travel plans, CheapTickets refused to provide customer assistance to resolve the matter. I've included an attachment with their response. As consumers we need ro come together to expose fraudulent businesses like CheapTickets. So spread the word and let's put CheapTickets out of business for good!

They cancelled my friend's flight without telling him, so he actually showed up at the airport without a ticket! Only use this site if you want to be totally screwed.

When this company makes a mistake and are clearly at fault, they don't issue you a refund for their mistake! Book with caution on this site!

At first they seemed really nice and helpful but in the end they witheld a lot information from us (and sort of screwed us over) it ended up costing us an insane amount of money.

So where do I start the customer service when we arrived was great. The cleanliness of the room was excellent. However, my husbands belt was stolen on our 3rd day there. The housekeeper cleaned our room and when we returned the belt was gone out of my husbands suitcase. They was told and did nothing. So be aware of where you stay when visiting St Maarten

Have never had a worse experience with a company and their customer service. Booked a flight that said "no cancellation fee if canceled within 24 hours". I called to cancel 15 hours later, spent 1.5 hours on the phone, just for them to tell me they can't cancel. Will never use this website again. Legit false advertising.

You will regret it. I purchased a ticket in September for October 10th and I had to cancel the flight. I also purchased cancelation insurance. They charged me $100 cancelation PLUS only would give me credit towards future flight and no money back at all. This place is a nightmare and AVOID AT ALL COST.

I purchased two round trip tickets through Cheap Tickets on Condor Airlines from San Antonio, TX to Frankfurt Germany for 31 May 24 to 14 Jun 24 and bought two other tickets from Cheap Tickets on KLM Airlines which was supposed to be for 01 Jun 24 630 pm from Frankfurt GM to Amsterdam with a connection to Southampton England at 0855 am 02 Jun 24 to take a 12 day cruise on RCCL Anthems of the Seas returning on 14 24 Jun a return flight on KLM Airlines to Amsterdam back to Frankfurt GM. I booked a hotel for the night in Amsterdam but had to cancel when I received email that KLM cancelled our flight and changed it to 01 Jun 24 1440 which I accepted I had no other choice at the time. I wasn't aware my tickets were nonrefundable until I tried to make changes on the KLM Airline and to book my seats for Condor Airlines. From 19 Feb 24 I contacted Cheap Tickets for assistance to help me with making changes with the Airline tickets and was to I needed to contact Condor Airlines in which they explained I had ECO nonrefundable and nonchangeable tickets and that I could not pay extra to change the dates only option I had was to cancel. I even did what Cheap Tickets said when I called several times that they were sending my request for refunds for the cost of all the tickets which came to $3,153.56 dollars. They offered me a $100 Expedia credit for the Amsterdam and the hotel since it was their fault for the change in flights. They said they could not refund me for the KLM flight because I accepted the change in the flight which I had no other choice but to accept through the email they sent. I had booked my seats and luggage and Condor said they would refund that part since I booked them through the airline. With all of this that Cheap Tickets put me through for the last 3 days and not even wanting to provide me with the corporate telephone number or email address they told me I needed to contact Expedia if I had an issue because they fall under them. I've had to cancel my cruise in England, transportation to and from the Airport, and hotel as well. I was willing to pay extra for a change to the Condor flight and Condor Airlines would not even do that so that I would not lose thousands of dollars I paid for my tickets. I was told if I had paid for Reg ECO tickets if would have included my luggage, overhead, seats, and meals which was never presented to me through Cheap Tickets and cost less by going directly through Condor Airlines. Cheap Tickets lied about contacting any airlines regarding my issues and with being under so my pressure from both Condor Airlines and Cheap Tickets I cancelled my reservations in which I could have used the tickets to Germany to visit my family but once my mind cleared and I realized later I phoned to see if Condor Airlines would allow me to have the tickets reissued for the same time frame they said since I cancelled there was nothing they could do. Anyone in my position would have probably done the same thing (stress makes you do things you usually wouldn't do). I would tell anyone not to use Cheap Tickets for any purchases because they aren't reliable and trust worthy. They keep you on hold for so long expecting you to hang up or get discouraged. I do have all of my receipts for all the purchases and cancellations I had to make. I pray this doesn't happen to anyone else. The loss is devastating but we will be okay but others in this situation may not. I just wish I hadn't been so upset and emotional that I would have been able to not cancel the tickets in order to have seen my son and his family in Germany which we haven't seen since the pandemic. I will provide if I need to I have many documents.

I would rate my experience with CheapTickets website as extremely poor. On July 3rd, 2023, I purchased two tickets for a flight from Amman, Jordan to Toronto, Canada with a layover in Vienna and Paris. However, upon arriving in Amman, my wife and I were informed by Austrian Airlines staff that she was not allowed to transit through two European countries with her Yemeni passport.

I immediately contacted CheapTickets for assistance, but after a long argument, their representatives were unable to provide any helpful information or solutions. They refused to make any changes or offer a refund, and instead directed me to contact Austrian Airlines. When I did contact Austrian Airlines, they also refused to offer any assistance or a refund, and directed me back to CheapTickets.

I spent hours going back and forth between the two parties, both of whom were unwilling to take responsibility for the situation. As a result, I was left stranded in Amman, Jordan and had to purchase new tickets at an additional cost of $3000.

Overall, my experience with CheapTickets website was extremely frustrating and disappointing. Their lack of assistance and support caused significant inconvenience and financial loss, and I would not recommend using their services in the future.

Never ever buy from cheaptickets anymore throughout my life. They keep cancel again and again when you are close to the travel date...

Booked a handicap room 6weeks in advance night of checking in desk manager says they only have one handicap room in the hotel and it's booked sorry should have booked with us go somewhere else take it up with the third party you booked with I took the room it was 10:00 at night dangerously helped handicap son in the shower the desk manager could have care less
Warning do not book a trip with
Cheap ticket.com the car rental was complete mess also what a horrible company
Cheap ticket should be ashamed of themselves and nobody should be booking with them

Terrible website! Don't use this stupid website lmao. Everytime i checked out the page reloaded and said „oops something went wrong". A few days later i found out the tickets were bought even though i had already bought new ones. I emailed them but they ignored me. Never got the money back!

Don't be lured into this company's promise of "cheaper flights". First of all, they aren't cheaper and most importantly, even if there's a slight glitch with your travel plans, you will never get any help from CHEAP TICKETS! They are one of the worst companies out there and I'm not sure how they stay in business. Hold onto your wallets people - these guys are slimy.

Had an extremely bad experience. Bought 2 round-trip tickets to Barcelona through Cheaptickets. I booked tickets that included hand luggage and a personal item so I wouldn't need to check in any baggage.

I thought everything was sorted until 22 hours before the flight when online check-in opened, and I found out that the hand luggage, which I had paid for with my ticket, was not included at all!

It was half past midnight, so I immediately contacted them the next morning. First, I tried the online chat, but I got stuck with the chatbot. Then I attempted to contact them via WhatsApp in Dutch, but the conversation was extremely unhelpful; the only thing the representative kept saying was that it was not Cheaptickets' fault and that the airline was responsible for baggage. (That's all well and good, but Cheaptickets happily sold me tickets with hand luggage! That's what they advertised. After all, I'm buying a plane ticket from Cheaptickets, not from Vueling). The conversation abruptly ended because the Cheaptickets colleague thought it was perfectly fine to disappear in the middle of our conversation and not say anything more.

Third attempt: calling them. I could only speak in English, which was not a problem as I speak English well. A friendly man assured me, not once, not twice, but more than three times that I not only had a personal item but also a hand luggage suitcase per ticket! Great! I asked him to tell me where he found this information so I could verify it because my boarding pass clearly stated that I only had a personal item, no hand luggage. He repeatedly insisted that I definitely had hand luggage and that if I had to pay extra at the airport, I could get this additional payment refunded by sending the receipt to Cheaptickets. He also said he would send me an email with a screenshot showing that I was entitled to hand luggage and the confirmation from Cheaptickets that I had this right.
Email in the inbox, ready for vacation, let the party begin.

Mistake. Because once I arrived at the gate, I had to pay €60 euros for 1 hand luggage suitcase, and it had to be checked in as well, causing significant delays after landing as we had to wait for our luggage.

I immediately forwarded the receipt and the story to Cheaptickets, and they initially sent me an email saying, "We apologize for this experience; we will look into it." Then I heard nothing for several days, and when I asked for an update, I received the familiar response, "There's nothing we can do about it; it's the airline's responsibility."

So now I'm in Barcelona, Cheaptickets sold me a product different from what was advertised, treated me incorrectly and extremely rudely, and I have to pay an extra €60 per flight to bring my luggage with me. On the return journey, it might be even more money! Completely unacceptable.

The way they can deceive people so blatantly and handle it without any shame is truly bizarre and unacceptable. I will never buy a ticket from Cheaptickets again! You never know what could go wrong, and when something does go wrong, you get conflicting answers and end up in a terrible situation! Unbelievable!

I've been booking with cheaptickets for years, traveled lots, to India, the UK, Mexico, Costa rica... and i've never had a single problem. They've been my go to flight finder for well over a decade. The 24 hour cancel that they have (sometimes, all times? I don't recall...) but i've been able to make cancellations 24 hours after making the reservation, and that has saved me a few times now. I'm rather shocked at the low ratings actually. I guess if you have a bad experience you are more likely to leave an angry review... but dude! Anyway... i'm super grateful cheaptickets exists.

Booked a ticket and they raised the price by 300 U$ very rude agent which calls himseff Lion. Terrible service DO NOT USE THEM

I booked a round trip ticket from St. Louis to Boise, Memorial Day weekend. The day before, I checked reviews on this site and they were the worst reviews I've seen for anything, ever. So I was worried. But I paid attention to my emails. I got updates from the airlines. I checked in online 24 hours early. I got to the airport 2 hours early. Right after I booked through Cheap Tickets I called the airline directly to verify my booking. I basically just did what CheapTickets recommended and everything went smoothly. If you expect CheapTickets to take you by the hand and do everything for you, then maybe there could be problems, I guess. But if you're a grown adult and do a tiny bit of homework for yourself, double check and verify, then Cheap Tickets is a useful and convenient service. If I get from Point A to Point B alive and on time, I'm satisfied. I never write reviews, I just wanted to alleviate worries for anyone second guessing this service.

Had the worst experience possible at the Hertz desk in the Austin airport.

Had made a car rental reservation via a 3rd party website (CheapTickets.com) - CheapTickets itinerary ************** for a Tesla Model 3 (Hertz CONFIRMATION K*******B2). For this reservation I had paid in advance 168.45$ of the total $221.93 due for a 3 days period.

When I arrived at the Hertz desk in the Austin airport, I gave them all the documents (confirmation #, driver's license, passport, credit card). I was told by the lady at the counter that because I am renting a Tesla this would be considered as a special car reservation and therefore her manager came and told me they would need to make a check on my credit card + drivers license. He went back in his office with my documents and came back after 10-15 minutes telling me that after checking, my driver's license was found to be "fraudulent" by Hertz's internal compliance team. When asking what does "fraudulent" mean for them, he said that unfortunately he cannot tell me as this is the resolution he received from an internal team; he also told me that he cannot give me any other car because of this resolution and that I will be able to get a full refund. In conclusion I lost more than one hour to go through this entire process waiting at their desk.
I was really surprised by what he said specially because I had used Hertz for renting a car back in June in New York city using the same credit card + drivers license and did not encounter any issues.
I then moved to the Avis rental counter which is next to Hertz's one and was able to rent the same car (Tesla Model 3) using the exact same documents (passport, credit card, drivers license) in less than half an hour.
The biggest surprise and disappointment however came now when trying to get a refund from the 3rd party website (Cheaptickets.com) for my Hertz reservation. Their message was that Hertz rejected my refund request because I did not provide a valid driver's license. So in conclusion, I lost 168.45$ without ever benefiting from the rental car service. I am never renting from them ever again and would recommend a high level of caution when dealing with them! I wish I only would have read all the reviews found here beforehand.

I reserved a car at Priceless in Orlando Florida for a 3 day rental. My pickup time was 11:15p. We arrived around 10:45 at the pick up point only to find the one shuttle they had running was full. We were told to wait for the driver to return in about 15-20 minutes. No driver returned. After several calls, 1 1/2 hours later on our final call, Priceless told us there were no more cars. Mind you, I arrived at the pick up point on time and called in as instructed. They simply did not hold my car. They later told me they only had one driver that night. But we were from California, and expected to have a car when we arrived. Think twice before reserving at this company.

On the website was written free of charge when pay with credit card.
After paid charge 41 chf and no reply from the customer service after I sent the picture to show what was on the website written and what they charge us. No explanation from the customer service… only said no refund for things!
They were not informed. Unbelievable
Very much disappointed would be the last time for good with cheaptickets.ch

June was absolutely superb. Made our day and what a wonderful person. God bless girl, you are fantastic! John and Michelle McLinden - Australia

Purchased a ticket accidentally, went to return it an hour later, company told my bank they were gonna give me credit,(lied! Did this because I opened a dispute with them!) later when I went to book a Flight with the credit there was no credit! And they denied to work anything out, pretty much stole $670 from my account, theft scam company! Stay away unless you want to be dissatisfied!