BitMart has a rating of 1.3 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases.
Please don't be mislead by this company, they took all I had invested I was foolish to have trusted them. They froze my wallet and locked me out, even the representative that was always calling stopped. I never knew chargeback was easy until I met (Solvlyin) on Telegram. They handled my case intelligently and kept me updated with the status of my reclaim until I recovered every 90 percent of my invested.
Deposited crypto into my bitmart account, it didn't show so I contacted customer support. You chat with a bot then some guy called Willie will fob you off for 24 hours by email or chat.
Issue still not resolved, so I contact again, Willie responds now the network is under maintenance. Will I get my money back, probably not, should have checked the forums before using them as it is a common theme. I was devasted by this action so i contacted Ivest Thread;; •C°m it was not that easy but my issue got solved in days and all stolen funds returned
Tip for consumers:
Invest Lord will help .
After making great %, I went to make a withdrawal but they asked me for more money by which point I knew my suspicions were correct it was a complete scam. Please everyone stay away! I have gotten my capital back with the help of spacetelcapital clm
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Visit the company there then tell them to help you get your funds back from yo go ur fraudulent broker. They will help you solve your withdrawal problems.
Bitmart steals your money.
Big warning for investors. I am a member from bitmart for 3 years. Recently I transferref 1150 usd tether tokens to an old bitmart adress. After correspondence with staff many times they literally say we know where you tokens are, they are accessible for those people within bitmart who have the secret key. They say staff has no access to this secret key because of safety. Completely understandable, but then it stops. They dont help putting the message through to the person who has the secret key and so they steal my money and added so another 1150 dollar tot their own benefits. Customer service do not explain why they do this, infact there is nor reaction at all. It is just unbelievable for an exchange like bitmart to do this. Because they act like this and steal your money my trust in bitmart is zero. So people know how they act and steal your money and because of that I leave this exchange for good and I hope more people follow this and go to another exchange.
Run from this company they will rip you off thank God for global recovery funds. Org who helped me get out of their mess.
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