Bakingo has a rating of 2.4 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care problems. Bakingo ranks 8th among Bakery sites.
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It looks so good and beautiful on the site that I want to buy everything at once)) Their cakes are the tastiest I have ever tasted. Except for my mom's))
Fruit cake was ordered for my parent's Anniversary. They completely messed it up. When I wrote to customer service they offered me 15% cash points. NO. I don't need that. I send them pics of the delivered cake. I will never use this site again and also warn you to think twice before ordering it.
Fruit cake was ordered for my parent's Anniversary. They completely messed it up. When I wrote to customer service they offered me 15% cash points. NO. I don't need that. I send them pics of the delivered cake. I will never use this site again and also warn you to think twice before ordering it.
Products used:
Cake
Worst experience I had with bakingo. We ordered the pull up cake with expectation that after the pull up stars with blue liquid will be scattered but actual cake is totally different. Cake taste was also not good and it was not fresh as well. I have to order another cake for my daughter's birthday. Attaching image, you can compare with the website pic which is totally different. They even don't bother about the customer review.
Tip for consumers:
Don't order from. Bakingo
Products used:
Cake
Ordered a fruit cake for my parent's Anniversary and it was a complete disaster. Despite the previous positive experiences with this site, this time they completely messed it up. Customer service's offer of 15% cash points was not enough to make up for the disappointment. I've decided to never use this site again and would caution others to think twice before ordering from them
I bought a cake from bakingo and it's a nightmare for us. From cream to bread everything is gross. Even the local baker can make ******* times better than bakingo. Actually I want to say $#*! cake but I will say tatti cake. This bakery needs to stop making cake and give their time on something else.
I ordered cake for my sister yesterday morning but still not delivered, pathetic service, there is no answer to contact number to get status,
Day passes away and cake is still not delivered, not even a update from Bakingo team, no apologies. Also playing with people emotions and respect within their family relations, worst experience.
We should sue them for this kind of unprofessionalism.
Tip for consumers:
Unprofessional behavior of team
Products used:
Ordered cake but never delivered by Bakingo team
I ordered a cake for a milestone birthday party the cake was a bomb cake and such poor service they did not send the thread itself and to please me they told that they will only give a 50% discount on my next order, very disappointed.
This is the worst site - Bakingo. After the payment is made - they fail the order & no resolution is provided by Bakingo. What's customer's fault if you run your site & server on a third class platform- and then no refund is processed - nor the order is completed.
Do not fall prey to Bakingo site - bill $#*! site for cakes.
Manish Kr Jain, Delhi
The BEST cakes provider in spoling any type of event. Booked a cake and and after having waited for couple of hours past the scheduled delivery time, status was changed as delivered without actually delivering the item. Its loss of hard earned money and more over loss of precious time of any event that you might plan for. This bakingo.com is untrustworthy and dont waste your time. Also, no proper response and updates from customer service.
They spoiled today my dads birthday. First they sent me wet and watery cake and second time they sent me same cake it was odd and bitter in taste. When I complained they said we baked fresh cake in half an hour they baked fresh cake wow…and they dint even took back or listened to my complaint and they have not even accepted their fault. I told them come and eat ur cake. Then Also. I'll not order any cake from here and worn not to order from bakingo
It has been quite a long time I have been ordering from bakingo.
Products are upto the mark and must say the customer service gives you a really good customer experience. Thanks for making our occasions more special.
Good taste with bad attitude, I always order corporates cakes from here but this time bakingo staff attitude was so bad even after their mistake. I ordered a customize cake and they committed to deliver the same but they send something different and even after that they said ki kuch nhi ho payega isme.
Excellent cake with super yummy taste and presentation. Love to try it again. I highly recommend everyone to order from Bakingo. Perfect amount of ingredients mixed well increasing the richness of flavours
My fiance want to give me surprise on valentines day so he ordered morning a gift pack from bakingo but till now I didn't received anything at the end he discussed this with me because now day is going to end. What the meaning of selective same day slot if services are really bad. We are really disappointed with the bakingo app service and i will not order again from this as today my valentines day surprise spoiled already. Very worst service. So unofficial if there is option i will give 0 star rating.
The cake delivered to me was damaged during delivery. They delivered through Dunzo. No replacement process. Neither i was asked to check for confirmation if cake has been delivered in correct state. I opened the parcel after some hours hence they denied to replace. Earlier also we had faced same issue, and had thought it is just one of scenario.
Tip for consumers:
Do not order cake from Bakingo
Products used:
NA
I have ordered customised cake on my wife's birthday. Instead of making pictures using cream they used third class paper to make pictures. Product is not even worth rs 100. I felt cheated and totally ruined my excitement to surprise my wife. I suggest other customers as well never order customized cakes from bakingo. They will make sure to ruin your happiness.
Good place, the only thing is that the waiters don't listen to the end of what you ask or order from them. Sitting at a table and there were not many people, they brought the order without our preferences.
Trust me you will regret! I have been ordering from this site but unfortunately they end up doing some or the other error intentionally! Sometimes the quality of the flowers are so poor that you feel like throwing them right away and sometimes they send less flower sticks! Never ever try to purchase their hamper as the quality of their cookies and dry cake is extremely bad and stale...whe you complain about the same they will just say sorry for the inconvenience caused and thats it! It very repetitive! Order at your own risk and if you want to spoil your special occasion!
Placed an order at around 6 and was promised to get it delivered by 9.
Now the time is 11pm and there's still no response.
Thank you soo much! It delivered with safe and it's on time. Thanks for making it memorable. And the Card you have sent. Special thanks for writing:-)on cake like I have sent. Kudos to ur team work. All the best for your future projects.
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all
I did an order from bakingo 1st time. Never received any order and they marked on their site as order delivered. Fraud service.
Never trust
The worst website with fake delivery
I ordered cake which was market as delivered but in real it wasn't delivered
If trying to call customer care the call is not being picked and no message reply is given
Fake website
Don't recommend
I ordered the blueberry cheesecake cake for a birthday & they send a completely different cake. They refused to acknowledge their mistake, even after sharing pictures. They ruined the day. Please dont order from them
Hello,
This is to inform all the customers that if you are having any health issues because of the cake, you have the full rights to sue the company & bring them into the court. Health & hygiene is a serious issue.
Thank You
Tip for consumers:
Don't Use
Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...
Hi Nidhi,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo