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Avery has a rating of 1.5 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Avery most frequently mention design print, and customer service problems. Avery ranks 166th among Templates sites.
This company responds to reviews on average within 19 hours
No positive highlights yet
I recently had the first time pleasure of using Avery Print-to-Order Labels for a project, and I must say, I am thoroughly impressed with the overall quality and performance. They were sent directly to my sister, and she was impressed. The print quality on the Avery labels exceeded our expectations. The colors came out vibrant and true to the design, showcasing the attention to detail in the printing process. Avery offers a wide range of label colors and finishes, allowing for creative flexibility. The colors were rich and saturated, and the glossy finish added a professional touch to the labels. The variety ensures that there's an option to suit every project and aesthetic preference. One of the standout features of Avery Print-to-Order Labels is the speed at which I could get my labels printed and ready for use. The user-friendly interface of the Avery design and print platform made the entire experience hassle-free. From selecting the right template to customizing my design, the process was intuitive and straightforward. This is particularly beneficial for those who may not be design-savvy. Avery Print-to-Order Labels provide excellent value for the cost. Considering the quality of the labels, the ease of use, and the variety of options available, I found them to be a cost-effective solution for my labeling needs. Avery Print-to-Order Labels impressed me with their exceptional quality, vibrant colors, efficient printing speed, and overall ease of use. I would not hesitate to use them again for future projects and highly recommend them to others seeking reliable and high-quality label solutions.
The worst paper quality ever. I've ordered from them the last five times trying to see if it's a paper quality issue and I'm either getting the poorest quality paper or their printing out images that are not completely approved like off center. It's so bad I just have wasted hundreds of dollars with them.
The worst paper quality ever. I've ordered from them the last five times trying to see if it's a paper quality issue and I'm either getting the poorest quality paper or their printing out images that are not completely approved like off center. It's so bad I just have wasted hundreds of dollars with them.
Products used:
I purchased white glossy film. Received transparent stickers basically.
They have just sent me my labels without the text printed on it. Looks like no one is there for quality control.
This is the third time they have got my labels so wrong.
One time they refused to reprint my labels and did not refund me for their mistake.
Avoid this company at all costs.
Tip for consumers:
Bad company to deal with
Products used:
printed labels
Using Avery Templates have been a blessing for me creating business cards, Tickets, etc. Often times I make copies on cardstock paper and then use a cutter for my desired outcome.
Hi,
I usually order labels from avery and I am very happy.
This time, i payed extra money to have it rushed delivered by a certain date, and that request was ignored by two of their workers: Janeth Hernandez and Daniel Solis.
They ignored my emails, and did not give me a refund.
Hi Rachelli, we are sorry to hear about your experience. Could you please reach out to our Care Team at 800-462-8379 so we can take a closer look at this issue. We want to make sure we try to make this right for you. We are open Mon-Fri 6AM-5PM Pacific Standard Time.
Avery accepted my order to be sent to a po box knowing they only ship via UPS, a point which I missed. Upon finding out they would not deliver my package I called Avery and was told tuff luck. Looks like it's back to Amazon for me!
Liked the old soft ware I could download. Is much simpler than that on line crap. Give us the option to download it
We're sorry Ken, the Design & Print Offline software was discontinued in 2020. If you do need help with navigating our Design & Print Online, we would be happy to assist you. You can reach out to our Care Team at 800-462-8379 and we can help.
I just want to download the template for a label so I can print a frigging label. This dumb website requires email, log-in etc. Makes me never want to buy an Avery label again.
And by the way, Word Perfect has them already installed. Just another reason to LOVE Wordperfect and HATE MSWord - the most user-unfriendly software...
Tip for consumers:
This is not about a purchase - it's about using the product and the website
The only thing Avery wants to do is sell you their crap. Otherwise you can't use the template. Return.
Hi Jim, our templates are free to you for printing at home. It could be possible that you were in the Custom Printing side of the design tool, which is for our professional printing services. To get started with your free template, you would want to go to avery.com/templates to enter in the template number. If you still have trouble, please reach out to our Care Team through chat or call us at 800-462-8379 and we would be happy to help you.
Really useful website but it takes forever to load, constantly lagging, sometimes it won't load the page at all. Regularly makes Google Chrome unresponsive.
We are sorry to hear that you had this experience on our site. If you are having loading issues on any particular page, please reach out to our Care Team at 800-462-8379 and we would be happy to help. If we know which pages are causing this issue, our team can take a closer look into the issue.
I make candles in 6 oz tins and Avery doesn't have any high gloss labels in that size. Their size measurements are also not accurate. For my warning labels, they sent me the tags instead of the stickers I wanted.
We are sorry to hear this. You can reach out to our Care Team at 800-462-8379. We want to make sure we can make this right for you.
I recently had the first time pleasure of using Avery Print-to-Order Labels for a project, and I must say, I am thoroughly impressed with the overall quality and performance. They were sent directly to my sister, and she was impressed.
The print quality on the Avery labels exceeded our expectations. The colors came out vibrant and true to the design, showcasing the attention to detail in the printing process.
Avery offers a wide range of label colors and finishes, allowing for creative flexibility. The colors were rich and saturated, and the glossy finish added a professional touch to the labels. The variety ensures that there's an option to suit every project and aesthetic preference.
One of the standout features of Avery Print-to-Order Labels is the speed at which I could get my labels printed and ready for use.
The user-friendly interface of the Avery design and print platform made the entire experience hassle-free. From selecting the right template to customizing my design, the process was intuitive and straightforward. This is particularly beneficial for those who may not be design-savvy.
Avery Print-to-Order Labels provide excellent value for the cost. Considering the quality of the labels, the ease of use, and the variety of options available, I found them to be a cost-effective solution for my labeling needs.
Avery Print-to-Order Labels impressed me with their exceptional quality, vibrant colors, efficient printing speed, and overall ease of use. I would not hesitate to use them again for future projects and highly recommend them to others seeking reliable and high-quality label solutions.
Tip for consumers:
great quality
Products used:
WePrint 1-1/2" x 3-3/4" Rectangle Labels
Material: Glossy White Paper
I have been buying printed labels from avery for two years. Every order I've recieved has been messed up. They are using the wrong type of cut and it creates a white border around the colored and black labels. With the first order, there was a notation made that future orders would not be dye cut. But every single order I've recieved has been cut like this and I've had to have them do it over. Now, it's the season where I plan ahead, have labels expidited so I won't get behind. And what happens, they labels are dye cut again. This has literally shut my buisness down because I can't package, and I've refunded Over 1k in orders because I can't package them...im a very small and young buisness, this is going to hurt me tremendously. I have been patient, and have tried to be understanding, but this was the last straw. I have been beyond patient.now I won't have labwls$#*!il mid week!
Tip for consumers:
The customer service reps are outstanding. But this doesn't fix the damage that's being done to my small buisness.
Products used:
Printed labels
We are very sorry to hear this. If you could please reach out to our Care Team at 800-462-8379 we would be happy to take a look at this issue and try and make it right for you.
I order a bean bag chair for $90 and after a month it was delivered to ANOTHER STATE! They won't reply to emails or anything! I have contacted the Better Business Bureau!
Hello, we are Avery Products - we specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. When I do a google search for "Avery bean bag chair", a Avery Decor site pops up. That may be who you are trying to contact about your order issue. Sorry that we cannot be of more assistance.
Worst CD label system ever. Can't find one template that works right. No way to email this company for support, Never had this problem with Fellowes labels.
Tip for consumers:
Why is there no email for this company and why is there no actual working template for CD labels? The only reason I can see is they want to frustrate you so you will pay them to print your labels for you. Not going to happen!
Products used:
Couldn't use my CD labels because I couldn't find a template from Avery that worked. Very frustrating, will never buy avery labels again.
Sorry to hear you're having trouble using our CD templates. We want to make sure we can help you out and get this issue fixed. You can email us at help@avery.com or contact us at 800-462-8379. We are open Monday-Friday from 6am to 5pm PST.
Not thrilled tonite. Went for bday and hour after arrival we got food service. Crab legs@$58 pp were good I will say but burgers, ribs and all that comes with really poor quality. Shouldn't wait an hour for legs either. Only give 2 clusters then u wait... for 1 more and wait. For one more. We wo t gi back or recommend
Who uses UPS anymore? My labels have been sitting in California since 9/3/22. Yes I understand the holiday. I live two states over. And they charge way more to use a faster shipper. I can't make my product until I receive my labels with my logo on it AND they edited part of my logo off which I'll have to use cause I paid for it. Find a cheaper and faster custom label maker on Etsy like I did and thank me later.
Tip for consumers:
The instructions for the lines are confusing. You can’t go outside the SMALLEST circle shown to you at all, they will cut that part off. Also UPS is the worst, slowest shipper.
Products used:
Custom label print
We are sorry to hear this. If you could please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we would be happy to make this right for you.
I'm sorry Avery but you had a winning combination when you had Design Pro 5.5 software and your labels. Both of these worked like a charm.
You discontinued Design Pro 5.5 and came up with Design and Print and more issues came about. Why would you not hire the same programmers that worked on this software back in 1999-2010 and come up with an improved version?
Even your Design and Print offline (standalone version) is being retired so only the Online version is available. I will not use Online only products for creating and printing Labels.
Bring back Design Pro 5.5 redesigned using the original tools from Leadtools, Envel and XLS. This older software is vastly superior to what you offer now. It is shame.
Users will need to keep older hardware to print labels? Crazy.
Please fix your ways Avery!
So I bought Avery postcards out in town and used the design section on Avery.com to create my invitations. When I went to print them, I did a quick test print on regular paper and it was apparent to me that I was going to ALSO have to go buy 4 laser-jet toner cartridges. I saw a little green button that read "Let Us Print It For You" and I thought I'd check it out...all told, for 100 postcards approximately 5" x 4", double-sided on SATIN paper, including shipping, was only $10 more than the matte finish ones I had purchased! When they came in (3 days for processing, shipping and arrival), I was stunned at the quality! I HIGHLY recommend Avery for their printing services. I will definitely be using them again next year!
Ordered three items - cant reach Avery customer support never received product. Filed claim with Credit card company SCAM
Tip for consumers:
SCAM
Products used:
Nothing as the merchandise never arrived
We are sorry to hear this. We are Avery Products - we make labels, cards, and office products. If you purchased an Avery Product, you can contact our Care Team at 800-462-8379 and we would be happy to assist. If this is an Avery Decor product that you purchased, we do apologize. We would be unable to assist with the order, since they are a different company.
It is getting more and more difficult to get good, clean separations with the Avery 5392 badge inserts with every order. The perforations, which use to be so good with Avery products, are terrible now. They micro perforations the advertising brags about are worthless - at best, the inserts look raggedy and more often than not, scissors are required to clean them up.
Trying to figure out how to contact them for a refund. Totally a scam. Do not waste your money. I will get a refund!
Tip for consumers:
Ordered the oversized bean bag chair, only received the cover. Scammers!!
Hi Loretta, we are sorry to this. We are Avery Products and we sell label and card products. We do not have bean bag chairs as part of our product catalog. I'm assuming their might be another Avery that does sell this product. We would suggest contacting the original manufacturer of the bean bag chair for a refund.
Ordered a large Bean Bag chair for my son before his Wedding, it is showing to be delivered in Illinois, funny thing is I live outside of Kansas City. No phone to call and they do not return email, Do not use these people. Crooked at best
Hi Scott, we are Avery Products. We specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. You might be looking for Avery Decor, which upon a google search, looks like they sell bean bag chairs. Sorry that we could not be of more assistance.
I have an old box of labels (100 sheets) and went to use it. The adhesive was gone. Box says "All Avery Laser Labels are permanent self-adhesive labels." Product guarantee on the box says they "will gladly replace any product that does not provide complete satisfaction." There is no "use by" date on the box. Called Avery customer service and agent said "of course, there's a limited shelf life." He offered me a 10% discount coupon.
I declined.
Ordered $128 worth of items and they were delivered to an address in Hollywood California it took it over a month. My address and everything on the receipt is correct. I live in Texas not California.
Tip for consumers:
Will be contacting the Better Business Bureau. Have already filed a claim with my card.
Products used:
None of them they delivered them to a town in California and I live in Texas. There is no customer service phone number. You can only email them and the email says that they do not do refunds over $128 down the drain this company is fake and has the worst customer care Was purchased over a month ago and was delivered 38 days later to a wrong address
We are very sorry to hear about this, Jessica. We want to make sure we can make this right for you. You can contact our Care Team at 800-462-8379. We have been closed the past couple of days because our network was down. We do apologize if you had trouble reaching us because of this.
Printing Avery labels with Design&Print can be a crap shoot these days. Many reviewers are emotional and I can sympathize. Yes the labels can be pricy. That's why I don't like making printing mistakes. I downloaded the Design&Print software to my MAC. It works ok for me but GEE it's tedious to operate. Sometimes I go back to Microsoft WORD as it's simpler, faster and more reliable. In Design&Print it seems like too many options and should be more intuitive. Also, it often prints out of alignment. That does not make anyone happy right? Tech support tells me to play with the alignment settings in the software but that does not give me a refund for the misprints. There's more... I don't like their "Durable labels, *******" as they don't stick well enough to surfaces like plastic. Avery are u listening? More adhesive please! I can complain about the ink fading in the sun but that is an Epson issue. I'll review them next. Thanks for listening. BTW citrus cleaners like "Desolve-It" take labels off beautifully. Good luck printing.
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At Avery.com, you'll find office supplies and products such as labels, dividers, notetabs and binders. You can also browse our website to find ready-made templates, great project ideas, free downloadable software and more. Get started now!
Hi Lisa, we are sorry to hear this. If you have not already, please reach out to our Care Team at 800-462-8379 and we would be happy to take a closer look at this issue. We want to make sure to try and make this right for you.