Walmart Checks Questions & Answers

Poorly organized customer service operation. Left hand doesn't know what the right hand is doing. Customer service reps on phone do not know how to think for themselves. Sure, they can ask you your name and phone number and tell you where to fill in your profile details, but as soon as the first roadblock hits (and THERE ARE SEVERAL) these CSR people don't know squat. They kept telling me my bank did not exist because the routing number I gave them could not be verfied with their own computer software. They were wrong... bank has been in business 45 years! At that point, and after several HOURS of additional phone calls with L-O-N-G wait times on hold, I still kept getting the same ignorant responses like "our bank department hasn't answered our messages yet." So they just leave your order stranded - in limbo - with no consideration to even attempt to investigate or give me a follow-up phone call. I paid for Walmart printed check orders 3 times in the past 7 years, so I can tell you for sure that this company is now hiring blooming idiots that are not smart enough to take ownership of specific problem and contact other people and departments in their company to help resolving the issues. Worst customer ever! So I called my bank, and was shocked to learn that if I just ordered my simple, duplicate checks (carbon copy of each) with plain safety paper and no frills designs, that it would only cost me $21 and take about 10 days to 2 weeks to send. Walmart wanted $29, which was a huge price increase since my last order which was $19.