Voices Questions & Answers

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Here’s what consumers have asked with answers from Voices staff and previous consumers.

7 questions answered
0% answered in 1 day
Question:

If i don't like the premium service can i cancel? would i be better off going premium lite as a tryout?

Answer:

My experience was that they won't refund your money. I have asked before. I wasted a lot of money when I stopped doing auditions because of the customer service issues. I doubt if their policy has changes since then. You will notice that a lot of the positive reviews are for one person - Cameron. One great customer service rep does not make a good company. And paying $500 to audition is really a rip off.

By Grace B.
See more answers (2)
Question:

How best to get my comp card on voices and what is the costs?

Answer:

Hi there - we don't offer a comp card on Voices. We have membership levels - Guest and Premium. For more information on the memberships, check out: https://www.voices.com/talent/memberships. Thank you!

By Voices T.,
Question:

Is voices.com legit? is voices.com safe to use? do voices.com give money and is not a scam?

Answer:

Hi there - thank you for your questions. Voices has been in business for over 15 years and we have hundreds of reviews from clients and talent that speak to their positive experiences on our platform. For more information on how we ensure safety for our customers, you can check out this section of our website: https://www.voices.com/trust-and-safety. Thank you!

By Voices T.,
Question:

Does the site accept all countries

Answer:

Hi Lucy - thanks for your question. We are accessible from most countries, but there are some exceptions. This section is from our Terms of Service, which can be viewed in full here: https://www.voices.com/company/terms-and-policies/terms-of-service. Hope this helps! (f) User is not (i) located or resident in a country or territory subject to an embargo by the Canadian or U.S. government (including, but not limited to, Cuba, Iran, North Korea, Syria, or the Crimea Region), or (ii) an individual or entity itself designated, or controlled or 50% or more owned individually or in the aggregate by individuals or entities who are designated, as blocked or prohibited parties by the Canadian or U.S. government including, but not limited to, designation on the Specially Designated Nationals and Blocked Persons List or Foreign Sanctions Evaders List, which are maintained by the Office of Foreign Assets Control of the U.S. Treasury Department ("OFAC").

By Voices T.,
Question:

The search covers part of my page. i can't see certain things because of this glitch. can you fix it?

Answer:

Hi Tina, We're sorry to hear you are having issues seeing our homepage as a result of the search function. We recommend adjusting your Zoom In/Out settings in your browser (CTRL -) or navigating to Zoom and adjusting to 100% in your browser's settings under View. Please reach out to our Support Team at support@voices.com if you're still experiencing this issue.

By Voices T.,
Question:

What percentage of auditions you guys send out actually get hired by your service?

Answer:

1%. Very very few click through, and I offer a range of services that should make me stand out more than the competition. I had 1 contract last year. 10 Years ago it was closer to 30-40%.

By Tara M.
Question:

Hello i am a voice talent and i was wondering about payment options

Answer:

Hi Barton, We issue payment through PayPal or check issued in USD. You can find out more about payment options here: https://www.voices.com/help/knowledge/faq/talent-payments

By Voices T.,

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