What is the cancel policy

Question

Vinesse Questions & Answers

317 reviews

25 questions & answers

Ask a question See all questions

What is the cancel policy

asked by Lynn C. on 10/24/15

2 Answers

Add your answer

More questions about Vinesse

Do you refund wine that I don't like?
PLEASE return my call
Today I ordered a trial sampler of white wine I was unable to indicate my preference and could not find a live body to talk with When the shipment g
I need to cancel my order I can't get in touch with you guys because when I call for an ext # that I don't have call me immediately718 3701720
Just wondering how long the website hasnt been working and will be working? What is a contact number?
Wish had read reviews before signing up. Now can't reach them to cancel the membership. They won't answer call nor email. Could someone share how? Thx
Hi, I recently sent an order by mail. I now would like to cancel the order as well as my membership Erick Overeem
I want to cancel my account. You dont answer the phone and I cannot log on to my account. You people are criminals
Hi, I've sent you an email with the request to cancel my membership # 888478057. Please confirm the cancellation. Thank you.
how do i know when i will get my wine? I placed an order with "melanie" on 9/10/19 and was told 10 - 14 days. I have to sign for this-when EXACTLY?

Ask a question

Get answers from the Vinesse staff and other customers.

Elsa T. · Answer 1 · 2015-12-07T05:39Z

Elsa T.

on 12/7/15

I don; t know what the policy is. They did agree to cancel the monyhly membership after much talking but claimed the box of wine had been sent out. They asked me not to accept the wine but UPS delivered it to a neighbor, therefore, I had to pick it up and return it. I had to pay UPS for returning the wine. It cost me money and I got no value.

Helpful (1)

Heather S. · Answer 2 · 2020-11-24T12:34Z

Heather S.

on 11/24/20

God luck. They are tough to connect with and not get dropped. Cancel with your credit card or bank account too.

Helpful (0)