I ordered a swegway for my son on November 30,2015. UPS still has not received the item. Is Tomtop a real company, or did I get scammed? The review are so mixed, I can't discern the truth. Please help.

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I ordered a swegway for my son on November 30,2015. UPS still has not received the item. Is Tomtop a real company, or did I get scammed? The review are so mixed, I can't discern the truth. Please help.

asked by Meg S. on 12/12/15

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Yvette T. · Answer 1 · 2015-12-18T11:29Z

Yvette T.

on 12/18/15

I ordered the same thing but on 11/24... nothing!

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Debbie S. · Answer 2 · 2015-12-17T09:59Z

Debbie S.

on 12/17/15

I ordered one on Nov 25th and still nothing. No tracking number and they will not respond to my emails.

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Tony E. · Answer 3 · 2015-12-12T10:12Z

Tony E.

on 12/12/15

Hi Meg S.
I have never known them not to deliver but there is no reliable way of predicting how long items will take to get to you. Hope you get it by Christmas!

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Hope R. · Answer 4 · 2015-12-12T08:59Z

Hope R.

on 12/12/15

Same here. I ordered on the 26th of Nov and have nothing!

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Christopher H. · Answer 5 · 2015-12-12T10:31Z

Christopher H.

on 12/12/15

Everything I have ordered I have received. Sometimes it may take longer than other times, but I am very satisfied with their products and customer relationship.

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I ordered a swegway for my son on November 30,2015. UPS still has not received the item. Is Tomtop a real company, or did I get scammed? The review are so mixed, I can't discern the truth. Please help.

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