hello i have emailed you twice but havnt recieved any response?

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hello i have emailed you twice but havnt recieved any response?

asked by Simon E. on 2/8/17

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shamy z. [TomTop Rep] · Answer 1 · 2017-02-23T01:26Z

shamy z. [TomTop Rep]

on 2/23/17

Dear customer,
I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.

Helpful (-1)

Rob H. · Answer 2 · 2017-02-10T01:39Z

Rob H.

on 2/10/17

Haven't you seen how many complaints that have been logged on this site against getting a replacement or refund from tomtop, join the queue, and think yourself lucky if you get a result Simon.

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Nika G. · Answer 3 · 2017-02-23T04:27Z

Nika G.

on 2/23/17

I so hope youre wrong Rob H... Ive been waiting over two weeks now and have no response to emails, no change on tracking site, still processing and now I read your feedback feeling like I should give up... & think myself lucky..

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