Stay away from Tmart, as far as you can!... if you want to have nice days.

I ordered and paid a product 50 days ago. They did not even ship it. I contacted them many times, I spent a lot of time chatting with them, they always promise to mail the product in 1 - 2 days, but they do nothing. Yesterday I asked a refound. They refound me only 63% of the price I paid, instead of refounding 100% what I paid or instead of giving me some interest for using my money for 50 days. I was ordering items from them for years, I was pleased with them, but lately I am having serious problems constantly.

It asked me to give it a photo of my credit card
What a scam

This shows a very unprofessional person that does not listen to their customers. The response you should have got "is would you like a discount on the product that you where referring too" customer service did not listen too at all. I would not buy again from this company if it was me in that situation.

Thank you for respond on my question Bart D But did you read my post and understand what was my problem is?
I am not talking about Tmart lowest price policy But she(online support) did not even ask for ULR to check for qulified or not!
As you can see on post first answer i get from her is" Do you want to cancel your order?"

Hy,
First see whether the conditions of Tmart are met. Tmart has specific conditions before he refund the price difference:
Please make sure that the lower-priced product meets the following requirements first:
* It isn't a promotional product.
* The website must be a Business-to-Customer website (the stores on any websites are not included. For example, a store on the website like Ebay website, Amazon website or some other ones will be excluded.) which provides free delivery service for it.
* It has the same model with our product.
* It has the similar quality with our product.
If it match these conditions, than I don't know either