thredUP Questions & Answers

232 questions & answers

Ask a question See all questions

I didn't receive my order even though it says delivered. What do you do now?

asked by Stephany B. on 4/30/22

1 Answer

ANDREA K.

on 6/28/22

support@thredup.mail.kustomerapp.com
I can't find a phone number.

Helpful (0)

Add your answer

More questions about thredUP

Can I sell my clothes to you?
Why aren't you processing my Kit #B2XRH-XKEEX. You've Received it on 9/22/23 and keep delaying (est. To be processed on 2/3/24)
What are your best selling items? I have a closet full of clothes to get rid of? Does it all have to be name brand?
I purchased 6 women's tops. All were were not refundable. They were rated "excellent shape". They are outdated and ugly. Should have been rejects.
I placed an order on 4/19 and it STILL did not even ship. I'm very disappointed.
I've placed 3 big orders in the couple of days. After reading customer's reviews, i would like to put the stop on my order. Please advise
How can I get a return label?
What items can be listed for sale

Ask a question

Get answers from the thredUP staff and other customers.

Have a question about
thredUP?