I've read review after review and see the same negative consumer responses. This is not indicative for all tracker products. It just so happens there are million $ invested in this product and the Tile so they carry all the marketing clout with reviewers. Your Retriever (http://yourretriever.com) is a product released this year that carries none of the fan fare but out performs all other entries the tracker class. All other products. I've used Your Retriever for six months and it has not let me down once. I found mine with a online coupon for $19.95. Te internet is ruled by SEO and deep financial pockets. The best does not always surface where the consumer has a fair opportunity of getting best.