I sent in three boxes of clothing months ago and still have not gotten any response as to when they might be processed and listed.
How can I find out the status

asked by Patricia B. on 1/5/16

1 Answer
Thumbnail of user michellet32

Hi Patricia,

We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items.

Thank you,
Lauren
Swap.com Support Manager

Helpful  (1)

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