SuperStar Questions & Answers

Here’s what consumers have asked with answers from SuperStar staff and previous consumers.

3 questions answered

33% answered in 1 day

Question:

Okay so has anybody had the tickets actually show up and actually attended what they paid for? i already paid but i don't care as long as i get my tickets Okay so has anybody had the tickets actually show up and actually attended what they paid for? i already paid but i don't care as long as i get my tickets

Answer:

Hi, Sara & Moriah, Did you guys receive your tickets? In case you didnt please let us know so that we can help you.

By Paul M. over a year old

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Question:

Superstartickets is an accredited business with bbb since 2005. all their transactions are guaranteed. Superstartickets is an accredited business with bbb since 2005. all their transactions are guaranteed.

Answer:

Yes, Polly, its 100% Safe and we have a money back guarantee. You can read more about it here https://www.superstartickets.com/About-Us.

By Paul M. over a year old

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Question:

On september 7, 2016 i purchased floor tickets for the stevie nicks concert in houston scheduled for october 29> to date i have not received tickets even after calls to their customer service. first i was told tickets would arrive in mail, then they would be electronically delivered, most recently tickets would be "transferred" via some application that i needed to download and create an account which would then allow me to print tickets. still waiting. any ideas as to h who i can contnact? On september 7, 2016 i purchased floor tickets for the stevie nicks concert in houston scheduled for october 29> to date i have not received tickets even after calls to their customer service. first i was told tickets would arrive in mail, then they would be electronically delivered, most recently tickets would be "transferred" via some application that i needed to download and create an account which would then allow me to print tickets. still waiting. any ideas as to h who i can contnact?

Answer:

Dear Perla, Did you receive tickets? Let us know if didnt.

By Paul M. over a year old

Question:

Trying to call the store in arlington va. can someone tell me if number has changed or has this location closed?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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