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I'm currently trying to cancel my membership as I currently cannot afford it (and recently, have not been visiting the site either), however I am having trouble trying to do this. I cannot locate a place on the website where I can easily cancel my membership and I have emailed the support email address twice about this and have not gotten a response. If I get billed again. Can anyone offer some advice/help as to how I can cancel this?

Thank you

asked by Tim N. on 6/16/16

1 Answer
Thumbnail of user ursulak

I found a number of cancellation methods listed on the tour of the site and in my email confirmation. Give them a call 603-465-9088. They are open 24 hours a day with live people actually answering the phone and no phone tree (yeah). There is also a automated form and I believe you can cancel via email. Easy Peasy Like I said check the site and your email confirmation, everything is listed there.

I have to admit, I read the reviews and laughed. A handful of people couldn't find a way to cancel, yet Site Jabber also publishes all their contact information and the customer service number. Anyway, hope this helps Tim. Sssh is a great site!

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